Ahmad Damlakhi

Email: aczft6@r.postjobfree.com

Cell. Ph.: +1-289-***-**** Toronto, Canada

Sr. Business System Analyst

Career Overview

I am a skilled and experienced Project Manager and Business Analyst who has worked on a wide array of development and implementation projects across numerous industry sectors. Coupled with strong analytical and planning skills, I leverage a wide set of technical skills in order to solve complex problems and drive business value via technology.

Areas of Expertise

Portal Implementation

UML & RUP Use Case Analysis

Financial Reporting/Analysis

Work Flow & Gap Analysis

Requirements And Elicitation

Data Conversion & Mapping

Strong Analytical Skills

Business Process Reengineering

Full SDLC Experience

Technical Skill Summary

Methodologies:

Agile, Waterfall, Object oriented analysis & design, Unified Modelling Language (UML) Rational Unified Process (RUP), and BPMN.

Languages:

JAVA, ASP.Net, Java Script, HTML, SQL.

Application software:

Team Foundation Server, Altova, Visual Paradigm, MS Office, MS Project Web, Oracle EBS.

Databases-Middleware:

Oracle, MSSQL, Windows, UNIX, IIS.

Client Communication:

Prototypes, Scenarios, Use cases.

General Management:

Time management, task prioritizing, team leading, and PM responsibilities.

Professional History

Adaptive TechSoft, Jordan, www.ats-ware.com 01-Aug-2014 / 28-Feb-2017

Sr. Business & System Analyst, Team Leader (eRegister Project)

-Responsible for identifying and evaluating business requirements via collaboration with business stakeholders, Subject Matter Experts and Project Leaders

-Responsible for the critically evaluation and prioritization of business and user needs and drive decision making though strong analytical, interpersonal and leadership skills.

-Acted as the liaison between stakeholders and ATS eRegister team members to ensure that project activities were aligned with business and user needs.

-Supervised all integration processes of systems within scope. Ensured that documentation was complete and accurate reflecting all requirements and technical specifications.

-Ensured that all documents are safely kept using TFS (Team Foundation Server) and accessible for future reference, and carried out routine testing of software patches; assisted with new releases, and approved all User Acceptance Testing.

-Facilitated professional and regular communication with all team members on the status of production risks & Issues that might arise and assessed options for resolution

-Supervised project development processes with project management and product owner ensuring the successful execution of eRegister.

-Carried out research on how Software are used and suggested ways for eRegister improvement and efficiency.

Smart Cube, Jordan, www.smartcube.co 16-Aug-2010 / 30-Jun-2014

Sr. Business & System Analyst – Project Manager

-Liaison between client subject matter experts and the development team.

-Worked with various levels of end-users to create the logical specifications for software systems in order to provide solutions for the moderate to complex business solutions provided by smart cube.

-Performed the research necessary to create technical designs and logical functionality documents, which ensured the effective development of business application that satisfied business needs.

-Gathered and wrote requirement documents starting from the initial Statement of Work through to the project closure documents.

-Conducted several business process re-engineering workshop sessions (AS IS / TO BE) with key users / professional committees to incorporate necessary business processes into the proposed solution.

-Wrote business process management flowcharts that documented how main workflows and processes were deployed across the technology organization.

-Assisted in the development of additional business opportunities within client organisation, applying delivery methodology standards in the creation of solutions, understanding client tactical plans, and goals as well as expressing business requirements.

-Worked closely with product management, quality assurance, project management, and technology teams on various aspects of the project lifecycle.

E-DATA Tech & Consulting, Jordan, www.edata-tc.com 01-Aug-2009 / 15-Aug-2010

Chief Development Officer / Business Department

-Accountable for the development lifecycle and responsible for managing technical risks throughout the project.

-Responsible for reviewing and validating all Project Manager status reports and addresses issues as require3d.

-Worked with EDATA projects Managers to identify project issues and recommended corrective actions leveraging strong team building skills and the ability to coordinate and conduct large team meetings.

-Enforced standard policies and procedures across the project teams.

-Responsible for keeping the project manager well informed of status of development effort and serves as liaison between development staff and project manager.

-Ensured technical teams were properly maintaining code repositories and leveraging code libraries

-Communicated and enforced coding standards.

-Performed regular code reviews and mentored junior developers.

-Managed technical resources within budget and project schedule.

-Consistently delivered high-quality services to EDATA clients.

Tameer, U.A.E, www.tameer.net 01-Jul-2007 / 31-Jul-2009

Apps Techno-Functional Analyst, Project Manager Assistant

-Responsible for the full life cycle implementation of Oracle Financials, Logistics and CRM

-Identified any external requirements and defined phased data loads and validation procedures across the project lifecycle.

-Conducted data conversion data mapping exercises of legacy data into the implemented ERP solution.

-Advised implementation team members on the setup of the implemented modules of the ERP solution.

-Assisted in numerous project implementation deliverables.

-Managed Technical Consultant who was responsible for Data Conversion, customizations and Interface design documents.

-Developed custom reports, forms, and interfaces. Modules implemented includes Financial, HR, Payroll & CRM, Projects Costing, and Property Manager.

Xeno-Logic, Canada, U.A.E – Egypt, www.xeno-logic.com 01-Nov-2006 / 30-Jun-2007

Projects Manager, ERP & Enterprise Web Based Applications

-Project manager responsible for the implementation of Oracle Financials and Logistics based on AIM technology.

-Assisted with the specification design of representative data sets and business scenarios for acceptance testing.

-Responsible for knowledge transfer to the identified customer’s personnel via Conference Room Pilot (CRP) sessions.

-Identified external requirements and defined phased data load and validation procedures.

-Assisted the customer in the data conversion data mapping exercise of legacy data into the implemented ERP solution.

-Assisted Technical Consultant with Data Conversion, customization, and Interfaces design documents.

-Provided software architect & design support for enterprise web application.

Dar Al-Sada (Semi Government), UAE, www.e-Sada.com 01-Jul-2002 / 31-Oct-2006

Application Specialist

Responsible for analysis and development for the following projects:

-Installation, Implementation and customization for Oracle e-Business suite financial 11i.

-ViewArabia website. www.viewarabia.com

-Analysed Al-Sada requirements and prepared requirement documents.

-Project development was via Microsoft internet technology (ASP & MSSQL).

Alyousuf Computer LLC, UAE, www.ayunivesal.com 01-Dec-1998 / 30-Jun-2002

System Analyst, Team Leader, Sr. Web Developer, Web Developer

-Analyzed the business requirements for the required system.

-Assisted with the development and management of project activities and task categories

-Led presentations and communications sessions with the client and presented software development methodologies

Sr. Web Developer

-Worked closely with the project director, project managers on time management and configuration management, prioritization of the tasks, and managed team members’ responsibilities.

-Designed and developed the database tier in a 3-Tier architecture, using SQL server.

-Coordinated the tasks for a team of 2-5 individuals ensuring the effective development of three levels of applications through setup and design.

Web Developer

-Developed different applications using Microsoft / Oracle Technology that related with web environment.

Education & Credentials

9/1994 – 6/1998 Zarka Private University, www.zpu.edu.jo

B.S. in Computer Science.

HR & Payroll – Certified Training (Oracle University Training)

CRM – Certified Training (Oracle University Training Center Dubai)

Procure to pay – Certified Training (Oracle University Training Center Dubai)

Order to Cash – Certified Training (Oracle University Training Center Dubai)

System Administration – Certified Training (Oracle University Training Center Dubai)

Oracle General Ledger – Certified Training (In Oracle Training Center Dubai)

Oracle Application Server (PALCO center Amman)

JDK 1.2 (Internet Time Center Amman)

Other Relevant Project Experience

14m Store: E-Commerce solution site. (Virtual Mall) and all projects that produced by Alyousuf Universal.

E-Inspection project: A comprehensive solution for the Inspection department to computerize all the procedures and workflow inside the inspection section.

Viewarabia website: e-commerce B2C project.

AlSada Oracle EBS implementation: Modules (GL, AP, AR, and FA).

Dubai Airport Free Zone Authority (DAFZA) Oracle EBS implementation: Modules (GL, AP, AR, FA, CM, and PO).

Tameer Holding Investment Oracle EBS implementation: Oracle Financial, Logistics, CRM, HR & Payroll, and Projects Modules.

Electronic Revenue Collection ERC product

Border Control System & E-Visa System.

Students Information System (SIS) eRegister.

User Groups / Professional organizations

ISACA, http://www.isaca.org/

Oracle Architect Club

PMI, http://www.pmi.org

IIBA, http://www.iiba.org

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