Sylvia Viescas

**** ****** ***

El Paso, TX *****-1353

915-***-****

aczfst@r.postjobfree.com

Objective

Seeking to obtain a position in a growth oriented company and utilized my experiences and skills and contribute to the success of the company and to advance my career.

Skills and Abilities

Effective communication skills (English/ Spanish). Positive attitude, honest / trustworthy / hardworking. Work well under pressure, work well with others, and can multitask. Dependable and motivated.

Work Experience

Invensys Controls in El Paso, TX (July 1986 – August 14, 2009 employed for 23 years). 28C Leigh Fisher Blvd., El Paso, TX 79906

Special Training and Certifications

Microsoft Office

Statistic Process Control

ISO / QS 9000: Internal Auditor Training, Documenting Your Quality Systems (May 1997)

ISO Certified Lead Auditor Course

Supervisory Development

Process Flowcharting Project Management (Oct. 2001)

Fundamentals of a Quality Culture

EHS Program

OSHA Compliance & Workplace Safety

Distribution Coordinator (June 2004 – August 14, 2009) Invensys Controls in El Paso Texas

Responsible for creating and analyzing orders to replenish all regional consigned warehouses. Review on hand and current customer requirements to determine product availability.

Reconcile monthly all receiving confirmation from warehouses.

Coordinate yearly physical inventory including consigned warehouse facilities.

Provide suppliers with upcoming schedules to meet daily production or shipping requirements for daily orders.

Issue PO’s to our El Paso distribution site suppliers.

Monitor OEM order activity and create purchase orders to fill requirements and adjust open orders to keep purchase and sales orders balanced.

Purchasing agent for several suppliers.

Analyze and replenish Ranco inventory via PO generation.

Work in Conjunction with inventory Control Dept. on reconciliation, documentation and communication.

Monitor and order all Warehouse and facility office supplies.

Oversee Reconfiguration Dept. which includes working with all product returns, disposition, product assembly and reconfiguration.

Perform finished product rework/ repackaging for customer orders to meet schedules. Perform work orders to adjust inventory.

Responsible for special warehouse projects such as NAFTA Certificates of Origin.

Assist in the training of personnel, in all facets of the operation, to include safety procedures.

Set up metrics for key operating processes and continually monitor, analyze and set standards for performance improvements.

Sales orders- create sale orders for all Whirlpool part numbers and customers (work with customer service in Corona California and Chihuahua, Mexico)

Coordinate customer returns and damaged goods to ensure that the material will be disposition appropriately and in a timely manner.

Evaluate and assist in developing procedure (work instructions), operational processes.

Ensure that everyone is working in a safe manner and all safety rules, regulations and guidelines are being followed.

Accounts Payable Clerk (March 2005 - Aug. 2009) Invensys Controls in El Paso Texas

Responsible for all tasks related to process of invoicing.

Invoicing - Receiving daily invoices and follow proper company procedures including distribute invoices to appropriate individuals for approval and coding invoices with proper general ledger and vendor numbers once approved.

Enter and process invoices into company program.

Communicate with vendors / suppliers when invoices are in question: assist vendors who are seeking payment and or need information.

Maintain a current list of vendors, their addresses and any relevant performance information.

Documentation / Reporting – Maintain an orderly filing system (database) of payables and master vendor / supplier file, updating as necessary any changes of address, change of payment terms, etc. Assist with other clerical duties as required.

Accounts receivable clerk (March 2005 – Aug. 2009) Invensys Controls in El Paso Texas

Responsible for all accounts receivable tasks related to collections from customers.

Responsibility includes maintaining accurate customer files to provide high level of service.

Answer customer inquiries regarding statements of invoices.

Research outstanding past due invoices in question by vendor or supplier.

Perform other duties as required including filing, data processing, keying, typing etc.

Receptionist (March 2004 – Aug. 2009) Invensys Controls in El Paso Texas

Responsible for answering and routing incoming calls and providing exceptional customer service to employees.

Responsible for greeting visitors, mail distribution and various administrative tasks as assigned.

Customer Service / Customer Returns (January 2002- Aug. 2009) Invensys Controls in El Paso Texas

Carries out all customer service activities such as responding to inquiries, processing orders / returns and handling complaints in a prompt, courteous and effective manner.

Expedite and coordinate any special order return as necessary.

Trace orders / returns as requested / required and notify customers of any activity concerning their order / return.

Handle returned merchandise in an efficient manner and ensure proper credit is given to the customer and provide customer service with all the original paperwork received with material.

Quality Control Technician (July 1986-June 2002) Invensys Controls in El Paso Texas

Responsible for performing daily inspections, of raw materials and finished products, as well as maintenance of the supplier database.

Communicate with suppliers.

Perform Quality Audits at supplier’s facilities to ensure ISO compliance.

Order office supplies, warehouse supplies, receive and verity orders, and work with accounts payable for proper processing.

Other Responsibilities (February 2002 – August 2009) Invensys Controls in El Paso Texas

Prepare and helped coordinate annual Warehouse Inventory, including consigned warehouses.

Assisted Human Resources with updating employees yearly training files ( example: forklift, shrink-wrap machines, CPR, first aid, etc.), and scheduling training, yearly fire drills with fire department, check fire extinguisher, fire hose, eyewash station, exit doors, evacuation plans, first aid kits, help organize company functions, update work procedures, and update and organize files according to company policies.

Education

High School Diploma – Burgess High School (1986)

El Paso Community College – Basic College courses, earned 59 credits. Extra eared credits while enrolled in the EPCC Nursing Program for a semester and a half.

Completed Clinical hours with hands on training and experience at the following: Adult day cares and Hospitals: Bienvivir McKinley St. and N. Carolina Dr.; Providence East Hospital – Telemetry Unit; Veterans Nursing Home (Ambrosio Gullen Texas State) Kenworthy St.; Providence West - Oncology unit.

Last attended school, fall of 2015

Certifications

Current CPR and First Aid (expires June 2017)

Volunteer

Ysleta Independent School District

Indian Ridge Middle School – Band and Jazz Band (2014 -2015 school year)

Hanks Marching Band – Help student with band registration (gathering and processing band students information, collecting band fees, communicating and interacting with students, parents, band instructors, principals, assistant principals, teachers, custodians, security guards and other parent volunteers. (2015 – present).

Duties and responsibilities: monitor students in Band, classrooms, football fields, football stands, school buses, out-of-town trips, providing personal care and treatment and communicating with students and parents. Help provide students with drinks, snacks and meals. Help with hosting in house solo and ensemble performances, concerts with feeder schools, Jazz Fest and work concession stands and fundraise. (2015- 2016 & 2016 till current school year)

References

Elsa Luna, EPISD Elementary School Teacher and Hanks Marching Band President 915-***-****

Jose Luis Atilano, Bienvivir Senior Healthcare Services, work # 915-***-****, Cell # 915-***-****

Joanne Delgadillo, YISD part-time Pebble Hills Elementary, Cell #915-***-****, Home # 915-***-****

Francis Arnesen-Rubio, YISD, Interventionist at Constance Hulbert Elementary School, phone # 915-***-****, cell # 915-***-****

Maria Molles, HR Manager at Invensys Controls in Corona California 951-***-**** or 915-***-****

Maria G. Hernandez, Invensys Controls – Inventory Control dept. 915-***-****

Laura Jimenez, EPCC Nursing Instructor 915-***-****

Guillermina Chavez, Invensys Controls, Warehouse worker 915-***-****

Yvonne Portillo, Invensys Controls – Receptionist 915-***-****

Contact this candidate