Customer Service Quality Control

*** ******* ***** ******, *******, MN *****

********@*****.***

608-***-****

EDUCATION

University of Minnesota

B.S. Business Management, 2015

PROFESSIONAL EXPERIENCE

Wells Fargo, Saint Louis Park, MN

QA Analyst (Contracted through JustinBradley), July 2016 to March 2017

Reviewing and analyzing Fannie Mae and Freddie Mac Default Claims utilizing Black Knight and CMAX software

Auditing within a variety of portfolios FNMA and FHLMC

Award Winner of 2016 3rd quarter Shining Star Award for Quality Control Team

Aspen Waste Systems, Minneapolis, Minnesota

Shop Helper, August 2015 to July 2016

Assisting mechanics with any write-ups or down-board projects on Mack and International trucks

Preventative Maintenance on Mack and International trucks.

Cleaning in and around shop

Other miscellaneous activities

Seville Corporation, McFarland, Wisconsin

Office Intern, May 2015 to August 2015

Assisting in all facets of the business Customer Service, Accounting, Sales, Marketing

Exposure to Business Computer Systems RockySoft, Microsoft Great Plains, Microsoft Customer Relationship Management

University of Minnesota, Crookston, Minnesota

Tutor Managerial Finance, January 2015 to May 2015

Assist tutees with daily homework and weekly stock reports

Prepare tutees for upcoming quizzes/tests

Answer any questions tutees may have about Managerial Finance

OTHER WORK HISTORY

LaBudde Group INC., Crookston, Minnesota

Laborer, June 2014 to May 2015

Bag and stack 40 lbs. and 25 lbs. sacks of Shredded Beet Pulp

Screen Shredded Beet Pulp

Forklift and Bobcat Experience

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