PAMELA MILLER VOLZONE, MDE

**** ******** ***** *******, ** 08065 856-***-**** aczfje@r.postjobfree.com

Professional Medical Writer/Instructional Designer/Health Educator

Clinician with degrees in the life sciences and distance/e-learning; In-depth knowledge of principles of adult education and instructional design

15 years of experience in medical communications; 4 years in pharmaceutical/medical device sales, marketing, and training; 6 years in managed care/health education; 24 years as a clinician in various practice settings

Principal writer of numerous educational and promotional programs (print, e-Learning deployment, audio, video, Webinars, workshops, slide kits), as well as journal articles, monographs, posters, and abstracts

Keen awareness of trends in the pharmaceutical/health care marketplace

Comprehensive knowledge of industry standards and FDA regulations

Therapeutic experience: anticoagulation, asthma, CNS/psychiatry, cystic fibrosis, dermatology, diabetes, dyslipidemia, erectile dysfunction, GI disorders, heart failure, hemophilia, hypertension, imaging, infectious disease/vaccines, inflammatory disorders, medical devices, metabolic syndrome, multiple sclerosis, nutrition, pain management, women’s health; managed care

MEDICAL WRITER MAXCESS MANAGED MARKETS BRIDGEWATER, NJ FEBRUARY 2015 – MARCH 2017

• Development of brochures, slide decks, emails, flash cards in support of improved access to pharmaceutical products

• Clients: AbbVie, Boehringer Ingelheim, Mylan

ASSOCIATE MEDICAL DIRECTOR, TRAINING MEDERGY HEALTH GROUP YARDLEY, PA MARCH 2014 – SEPTEMBER 2014

• Internal strategic direction on projects related to eLearning, distance, and/or live training programs

• Translated complex scientific and medical information for training within pharmaceutical organizations

• Clients: Amgen, Biogen Idec, Philips Respironics MEDICAL STRATEGIST FINGERPAINT MARKETING SARATOGA SPRINGS, NY JULY 2013–MARCH 2014

• Strategic medical oversight of pharmaceutical accounts for an advertising agency. Pre- and post-launch market research, message testing, concept design, development of content for unbranded and branded web sites, core sales aids, and related promotional communications. FREELANCE MEDICAL WRITER MOORESTOWN, NJ 2008–2010; FEBRUARY 2012–JULY 2013

Clients: AXIOM, Evolution, ClearPoint, MediMedia Managed Markets, Supernova, MC3

Products: Insulin detemir, Rituxan®, tesamorelin, Prevenar®, ViokaceTM, UltresaTM, Xarelto®, IluvienTM, insulin degludec, BydureonTM, Elaprase®, TivicayTM, Amrix® SENIOR MEDICAL WRITER AXIOM PROFESSIONAL HEALTH LEARNING SYSTEMS YARDLEY, PA DECEMBER 2010–FEBRUARY 2012

All phases of content development for print and electronic sales training programs: live workshops, Webinars, and e-Learning for deployment via PC and iPad; pull-through guides for managers; job aids

Cooperation with multidisciplinary teams to ensure projects are delivered on time and within scope

Responsible for the accuracy of scientific content, integrity of instructional design, and compliance with Federal regulations

Accounts:

Asthma: Alvesco® (Sunovion); Spiriva® (Boehringer Ingelheim) Anticoagulation: Rivaroxaban (Ortho-McNeil Janssen) Diabetes: Apidra® (Sanofi)

GI and Cystic Fibrosis: Canasa®, Pylera®, RectivTM, Zenpep® (Aptalis) Lipids: Welchol® (Daiichi Sankyo)

Pain: Nucynta® ER, CR; (Ortho-McNeil /Janssen, US and Canada); Fentora® (Cephalon/Teva); Sprix® (Daiichi Sankyo)

CNS/Psych: Invega® (Janssen)

Women’s Health: Disease State: Menstrual Cycle and Menopause (Noven) EXPERTISE

RELEVANT EXPERIENCE

PAMELA MILLER VOLZONE PAGE TWO

SENIOR MEDICAL WRITER EVOLUTION MEDICAL COMMUNICATIONS PEARL RIVER, NY JANUARY– NOVEMBER, 2010

Strategic planning and proposal development

Content development and on-site support: advisory boards, executive summaries, slide kits, workshops Accounts:

Diabetes: Dapagliflozen (AstraZeneca), Onglyza®, Kombiglyze® (AstraZeneca /Bristol Myers Squibb) Lysosomal Storage Disorders: VPRIV®, Replagal®, Elaprase® (Shire Human Genetic Therapies) Hepatitis: Teleprivir (Vertex)

SENIOR MEDICAL WRITER (CONTRACT) EXCERPTA MEDICA (ELSEVIER) BRIDGEWATER, NJ 2009

Publication planning, gap analysis, content development

Wrote journal articles, abstracts, posters in collaboration with subject matter experts Accounts: Prevenar® 7 and 13 (Wyeth)

SENIOR MEDICAL WRITER BIOCENTRIC INC. COLLINGSWOOD, NJ 2006–2008

Supported Medical Education, Marketing, and Sales communications initiatives for pharmaceutical clients

Participated in all phases of content development for peer-to-peer education programs, speaker training, advisory boards, promotional materials, sales training

Provided on-site scientific writing support for live programs and generated executive summaries Accounts:

Dermatology: Sculptra® (sanofi aventis); Anatomy and physiology of skin, disease state training, product and access training: ClindaReach®, Levulan® Kerastick, BLU-U® (Dusa Pharmaceuticals) Diabetes: Lantus®, Apidra®, rimonabant, various CME activities (sanofi aventis); Avandia® (GSK) Endothelial Dysfunction: Levitra® (Schering Plough) Various imaging technologies (FUJI)

Migraine: Frova® (Endo)

Nutrition: Prenate® vitamin family (prescription prenatal vitamin formulations): Sales Training Vaccines: Boostrix®, Havrix®, Infanrix®, Kinrix®, Rotarix®, Twinrix® (GSK) DIRECTOR, CLINICAL SERVICES MEDIMEDIA EDUCATIONAL GROUP CHATHAM, NJ CHATHAM INSTITUTE, CHATHAM, NJ MEDIMEDIA MANAGED CARE YARDLEY, PA 2004–2006

Strategic planning and proposal development

Authored promotional medical education materials and CME activities for distribution via multiple media

Designed and developed peer-to-peer education programs, speaker training, advisory boards

Provided on-site support of live programs

Accounts:

Anti-infectives, COPD, pneumonia: Levaquin® (Ortho-McNeil /Janssen) Asthma: Xolair® (Genentech); Xopenex® (Sunovian)

Hypertension, endothelial dysfunction: Tarka® (Abbott) Pain: Frova® (Endo); Lidoderm® (Endo); OrthoVisc ® (Ortho Biotech) Rheumatoid Arthritis: Enbrel® (Amgen)

CME: Type 2 diabetes; metabolic syndrome; hypertension; depression; insomnia; COPD MEDICAL WRITER TRICORE INTERACTIVE PRINCETON, NJ 2003–2004

All phases of instructional design and content development for print and electronic sales training

Supervised up to 8 freelance writers, coordinating styles, timelines, referencing, submissions Accounts:

Epilepsy: Trileptal® (Novartis)

Vaccines: Pediarix® (GSK)

Women’s Health: OrthoEvra® (Ortho-McNeil/Janssen)

MEDICAL WRITER (INTERN) PEDAGOGUE SOLUTIONS PRINCETON, NJ 2003

Content development for print and electronic sales training programs

Test validation

Accounts:

Cancer/patient advocacy: The Cancer Coalition

PAMELA MILLER VOLZONE PAGE THREE

Lipids: Vytorin® (Merck)

Psych: Seroquel® (AstraZeneca)

SENIOR MANAGER, MARKETING EDUCATION/SALES TRAINING AND TECHNICAL SUPPORT CYGNUS, INC. REDWOOD CITY, CA 2000–2002

Evaluated, planned, and executed all aspects of FDA-mandated professional and consumer communications and training in support of the UK and US commercial launch of a novel medical device

Participated in design and implementation of clinical trials for future indications

Created all labeling, marketing, and instructional materials for US and UK markets, in compliance with GMP/ISO and FDA regulations

Participated in strategic planning and training for test markets and launch

Designed and organized national symposia and workshops; managed all aspects of concurrent professional publications

Represented product to UK and US physicians during test markets, trade shows, for publication reviews, to the press, and during speaker/thought leader development initiatives

Developed and implemented comprehensive staff training and development programs for new Executive Management and Commercialization teams, VP’s through Field Sales and Customer Service/Call Centers

Provided hands on product training during clinical trials, usability studies, test markets, staff training, trade shows, investor meetings, and professional workshops

Co-authored pediatric storybook to accompany User’s Guide for device Significant achievement: Designed unique approach to professional and consumer education that fulfilled FDA mandate; solution estimated savings of $750,000 in training costs in the first year of commercialization MANAGER OF DIABETES EDUCATION MERIDIAN HEALTH SYSTEMS NEPTUNE, NJ 1999–2000

Managed a freestanding ADA-recognized Outpatient Diabetes Self Management Program

Provided inpatient DSMT to endocrinology and cardiology services DIABETES SALES SPECIALIST BAYER PHARMACEUTICALS WEST HAVEN, CT 1997–1999 Specialty representative for both pharmaceutical and medical device divisions within Bayer. Called on endocrinologists, HVP internists, and diabetes educators in a 6-county territory. Supported 22 PSRs and co- marketing partners

Product portfolio: Blood glucose monitors and software; an alpha-glucosidase inhibitor, an antihypertensive, an antibiotic, and a statin

Met or exceeded quotas for all products in portfolio

Provided innovative value-added patient education programs to support product utilization Significant achievement: Increased market share of branded blood glucose monitors from 11% to 16% within my territory, when national average was 11%; doubled market share for primary pharmaceutical product MANAGER, HEALTH EDUCATION HIP OF NEW JERSEY MEDFORD, CHERRY HILL, AND SEWELL, NJ 1991–1997

Regional health education and wellness coordinator for a group model, federally qualified, non-profit HMO

Provider of Medical Nutrition Therapy and Diabetes Self-management Education for four of eighteen practice sites, supporting more than 70 physicians from various disciplines and 40,000 subscribers

Managed member health education programming; broad portfolio of course offerings Significant achievements: Developed an ADA-recognized Diabetes Self-management Program; Championed and chaired Diabetes Disease Management Committee (initiated Patient Registry, Multidisciplinary Professional Development Program, and Organizational Practice Guidelines), resulting in improved HEDIS outcomes on measures of diabetes care

Master of Distance Education, University of Maryland, Adelphi, MD

Dietetic Internship, Our Lady of Lourdes Medical Center, Camden, NJ

Graduate study in Nutritional Sciences, Drexel University, Philadelphia, PA

Bachelor of Science in Dietetics, University of Delaware, Newark, DE Skills

MS Word, PowerPoint, Excel; Acrobat Pro, MS Project, Reference Manager, Articulate Storyboard

AMA, APA styles; ACCME and OIG regulations; PhRMA Code Professional Affiliations and Certifications

American Medical Writers Association; American Diabetes Association

The eLearning Guild

American Dietetic Association, Registered Dietitian, 1981–2011

National Certification Board for Diabetes Educators, Certified Diabetes Educator, 1993–2003 EDUCATION & TRAINING

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