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Customer Service Representative

Location:
United States
Salary:
16.00
Posted:
March 22, 2017

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Resume:

Danielle T. Humphrey

Indianapolis, IN ***** aczfj8@r.postjobfree.com

*** *** - **** **** 317-***-**** hm

WORK EXPERIENCE:

Herff Jones

Indianapolis, IN 46268

December 2016 - March 2017

Digital Scanner, picker, sorter in the fine papers warehouse, scanning inaccurate or accurate stock on diplomas assuring quality and quantity for final print on diplomas, degrees, and certificates

Carrington Mortgage

Westfield, IN

October 2016 - December 2016

Loan Specialist for HUD Demands, posted payments, closed loans, and finalized closing documents.

Senior 1care

Carmel, IN

May 2016 - October 2016

CNA, Home Health Aide

CNA for medically cared patients, cooked, became an companion, sitter, took vitals, daily weights, sanitized G-Tubes, went to medical facilities, showers, and done med reminders. College Park of Morningside

Indianapolis, IN

April 2014 - May 2016

CNA Plus expanded duties, CNA on Memory Care unit, for Dementia and Alzheimer's residents, I assisted with dressing, showers, oral care, cleaning, restroom breaks, keep residents calm maintaining behaviors, update family members or close friends with residents daily progress. Built To Last Construction Co.

Camby, IN

November 2012 - April 2014

Administrative Assistant, process construction orders, greet customers, data entry, answer telephones, order office supplies, ensure company supply equipment, daily construction site spreadsheets.

Active Day Adult Daycare

Indianapolis, IN

August 2012 - January 2014

CNA for a adult daycare, Reception (prn front office) Assisted clients with eating, transfers, med reminders, ADL's, ROM, hoyer lifts, toileting, brief changing, answered multi-line telephone, scheduled new client visits faxed, copied, scanned paperwork. CNA Golden Living

Indianapolis, IN

CNA 1 yr contract

July 2011 - July 2012

CNA for mentally disabled and impaired residents, assisted with hoyer lifts, transfers, oral care, hair care, vitals, ADL, ROM, toileting, brief changing, assisted with showers, making beds, helping to gain independence of residents.

Home Health Aide Home Instead Senior Care - Indianapolis, IN August 2010 - July 2011

Home health Aide, I prepped their food, cleaned, took vitals, bed baths/showers, breif changing, emptied catheter bags, oral care, hair care, feed clients, repositioned client every 2 hours, transfers, documentmented clients daily progress and activities. Honey Bake Ham Co. Cashier/Customer Service Associate part-time Hoilday seasonal & summer job

August 2004 - July 2010 Responsibilities Cashier, Customer Service, made sandwiches, cleaned/stocked products, inventory, managed A/R accounts, sold hams, cut down hams, prepped box lunch orders, answered telephones, received meal/box lunch orders, data entry made daily deposits.

AT&T Telecommunications

Customer Service Representative Avon, IN

December 2008 - March 2010

Responsibilities Received incoming calls, answered service calls, and telephone difficulties questions, transferred telephone calls to appropriate personal quality control, kept call volumes down at minimal at all times.

North Capital American Seniors

Downtown, IN

June 2007 - January 2008 Responsibilities Reception Medical Front office, then PRN CNA scheduled appointments, cleaned residents room, feed residents, faxed, copied, scanned paperwork, answered telephone, ordered supplies when I done front office, assisted residents with ADLs

Kaplan College - Indianapolis, IN 2004 to 2006 Associates Degree in MDA Medical/Dental Administrative Assistance PCI/ Kaplan College Indianapolis, IN 2005 to 2006 Diploma in English Arsenal Tech High School - Indianapolis, IN 1999 to 2002 graduated June 2002

C.N.A. Institute of IN - Certificate in CNA Indianapolis, IN Certification April - May 2007 Skills Reception, customer service representative, MDA MEDICAL/DENTAL ADMIN M.E.R. administrative assistant, call center, medical billing, customer service, HHA, personal assistant, CNA, CPR, Vaild IN drivers license, reception, mirco soft, windows, excell, faxing, scanning, copying, greeting customers, excellent telephone technique medical terminology, Front office dental Dentex, warehouse experience, picker, packer, sorter, assembly line, team leader, cashier, A/R accounts receivable, marketing.



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