Customer Service Administrative Assistant
Resume:
***** ******* *****, ** ****, TX ***** 915-***-**** aczf9y@r.postjobfree.com
Gerardo Acuña
Objective
To seek an opportunity that will allow me to demonstrate I’m a hard working individual, eager to increase my knowledge, and become an invaluable asset to the company. I plan to further my education in Computer Technology.
Experience
10/2016 – 02/2017
CareFusion/BD(Temporary)
El Paso, TX
Facilities/Maintenance
Performs routine preventative and regular maintenance on equipment and facilities which may include landscaping, electrical, carpentry, plumbing, painting, concrete work and chain link fence repairing. The maintenance worker performs day to day general maintenance duties as assigned. Be able to operate all equipment, machinery and tools.
04/2004 – 07/2016
El Paso MHMR/Emergence Health Network
El Paso, TX
Executive Assistant 08/2013 – 07/2016
Uses a full range of professional, clerical, administrative and technical level skills to provide responsible, complex and confidential secretarial and administrative support requiring specialized knowledge and the ability to interpret broadly defined policies and procedures; supervise assigned clerical staff; and perform related duties as assigned.
Operations Administrative Assistant 09/2009 – 08/2013
Works under the general direction of the Administrative Director of Operations (ADO) in a highly independent and autonomous manner. Directs and coordinates the administrative activities of the (ADO). Prepares information for ADO meetings. Coordinates any and all meetings and schedule of the ADO. Must maintain confidentially of all information. Knowledgeable of and adheres to policies and procedures of the Center, ensuring that proper procedures are followed.
Administrative Tech II 04/2009 – 09/2009
Performs a variety of routine, moderately complex clerical work and provides administrative and technical support to various MRCMU programs. Understands customer service policies and procedures. Understands basic filing and standard office operations. Maintain logs, ledgers and filing system. Assures that all requested typing/keyboarding duties are completed within the established time frames.
Administrative Tech I 08/2007 – 04/2009
Assists the Court Liaison by performing a wide range of administrative tasks, which ensure that all necessary documentation is available to the mental health court on a timely basis. Transport necessary documentation to El Paso Court House whenever necessary. Primarily responsible for taking all telephone calls to unit staff, documents, all messages and maintains contact with liaison staff when they are off unit. Assists all liaison in maintaining data base, which tracks admissions and discharges from the EPPC. Provides clerical support to include keyboarding and other clerical tasks with Liaison Unit. Accompanies State Hospital Liaison when consumers are being transferred to a State Hospital or being discharge from a State Hospital.
Consumer Resources Development 06/2006 – 08/2007
Responsible for assisting coordination on the monitoring of the Patient Assistance Program offered by the pharmaceutical companies, which work in coordination with El Paso MHMR to provide assistance to consumers in obtaining their medication. Specifically, will assist supportive staff, and nurses in identifying consumers who need assistance in purchasing their medication. Will monitor effectiveness of, re-order medications, and re-submit applications, according to prescribed time lines, all necessary documentation to allow for the continuance of said Patient Assistance Program.
Clerk II 04/2004 – 06/2006
Person occupying this position handles receptionist duties for COP. Specifically, this person functions as the COP team information coordinator fielding messages for staff in the field, coordinating psychiatric appointments, as well as providing clerical support. Also responsible for opening and closing of the clinic.
05/2013 - 12/2015
BMI Refrigeration (PRN)
El Paso, TX
Service Technician
Assisting in service repair and installation of refrigeration, heating and cooling. Responsible for completing job orders and water testing all piping for a air/water tight seal. Performed all duties with direct supervision of supervisor.
Education
09/1985 – 05/1988
High School Diploma
Ysleta High School
El Paso, TX
01/1999 – 05/1999
Intermediate Computer Operator Technology
Computer Labs, Inc.
El Paso, TX
References
References are available on request.
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