Manager Information Systems

BRIAN S. KEY

**** ***** **** ****** *******, Alabama 35180 205-***-**** *****.****@*****.***

MANAGER - SUPERVISOR: OPERATIONS PRODUCTION PROCESS

Highly skilled Management Professional, B.S. Information Systems, with expertise in operations, improving processes, boosting production, and working adeptly with contractors, as well as union and non-union staff. Have supervised production, consistently meeting business needs. Oversaw quality assurance, and ensured efficient operations. Covered all aspects of safety on the job included maintenance oversight as well as ensuring that procedures were complete and protective equipment installed.

Selected Achievements:

Managed 70 union staff members and created schedules for union operating crews, ensuring positive morale and completion of production assignments.

Negotiated and price-shopped with multiple vendors reducing cost per annealing base from $28,500 to $8,500.

Increased a department’s production rate to over 10,000 tons per week – a level considered unattainable.

Changed inspection station processes, easing the use for inspectors, resulting in higher quality inspections, and lowering time spent per assessment.

Increased customer satisfaction by reducing errors on invoices by approximately 90% per month and thereby decreasing turnaround time for payments.

EXPERIENCE

UNITED STATES STEEL CORPORATION, Fairfield, Alabama 2008–2016

U.S. Steel is a leader in the global steel industry.

Process Manager, 2015–2016

Implemented new and enforced all safety policies and procedures, achieving ‘exceeded expectations’ rating.

Scheduled critical maintenance fixes for and certified repair of production equipment.

Oversaw accurate application of inspection procedures and often updated policies and quality documents.

Managed key process for outbound shipments, adhering to correct railroad figures and complying with standards.

Played key role in Enterprise Resource Planning (ERP) implementation and ERP product inventory system.

Operations Manager, 2008–2014

Managed operational, business, and safety aspects of a major production unit, including full, 24/7 oversight of 70 union and non-union staff and coordination of contractors.

Oversaw maintenance and safety of production equipment, also arranging for dedicated contractors and vendors.

Quickly responded to service request needs, coordinating with maintenance management and union maintenance crews to clearly communicate and achieve repair goals within set timeframes.

Regularly consulted with technology systems group to improve production unit software and enhance operations.

Served as Production Planning Staff Supervisor in 2009, coordinating with outside processors and vendors and consistently meeting customer delivery and shipment needs.

Teamed with supervisors to enter all outstanding product orders and improve process flow to meet delivery dates.

UTILITY LINES CONSTRUCTION SERVICES, INC., Birmingham, Alabama 2003–2008

A subsidiary of the large, US-based utility contractor, the Asplundh Tree Expert Company.

Billing Coordinator; Technical Office Support

Acted as primary point of contact for billing – tracking purchases, creating customer invoices, and resolving issues.

Managed and processed weekly billing, successfully and consistently meeting corporate deadline.

Created effective employee certification tracking program using a Microsoft Access database and .NET environment.

Certified to operate company and commercial vehicles.

EDUCATION

B.S., Management Information Systems, UNIVERSITY OF ALABAMA AT BIRMINGHAM, Birmingham, AL

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