Customer Service Data Entry

LEILA A SMITH

*** * ******** **./********, WI ***25/920-***-****

Email: ************@*****.***

SKILLS

Experience in various office support roles:

Accounts Receivable

Billing

Collections

Insurance Billing

Assist in the overall performance of the office:

Customer Service

Data Entry

Filing

Scheduling appointments

Answering phone calls/Multi-line phones

Cash handling

Scanning

Apply payments to patient accounts

Verify Insurance benefits

PC Literate with working knowledge of MS Office:

Word

Excel

Windows XP

Outlook – internet

Power Point

Basic Medical Terminology

HIPAA

Cerner – Citrix

Employment

Droessler Chiropractic – Columbus WI 6/2000 – 9/2012

Front Desk/Chiropractic Assistant

Customer Service

Insurance Processing

Medicare Billing

Scheduling patient appointments Office Closed

Collections

Accounts Receivable

Verified Insurance Benefits

Ordered Supplies

Took Inbound calls/made collection calls

Apple Tree Family Restaurant 3/2016 – 12/2016

Server

Took Food Orders

Served Food

Cash out guests

Associated Podiatrists 10/2016 – Present

Front Desk

Customer Service

Schedule Appointments

Take Inbound phone calls

Scan into EHR

Spherion Services 6/2015 – 2/2016

Call Center Representative

Answer Phones

Pay Invoices

Set up claims

Fax/email

Kelly Services 3/2015 – 6/2015

Unit Secretary - Rehab Center

Greet Patients & family members

Answer phones/schedule appointments & transportation

Data Entry

Fax

File

Set up patient charts

Sedgwick – Sun Prairie 6/2014 – 2/2015

Claims center support assistant

Assist clients with claims adjusters

Answer customer’s questions regarding claims

Handled up to 50 calls per day

Contact this candidate