Neal Lyons

*** **** *********** **** ************, MA 01588

714-***-**** aczf2y@r.postjobfree.com

Business Development Executive

Expertise in Professional Services Fortune 500 Account Management Revenue Growth

Experienced Business Development Executive...Accomplished professional actively pursuing opportunities to drive revenue and growth where experience in building relationships among Fortune 500 clients for professional services will be held at a premium.

Expert Command of All Facets of Relationship Development with present responsibility for the management of business relationships and agreements with major insurance providers and self-insured Fortune 500 companies that include McDonalds, BJs Wholesale Club, and CVS Pharmacy.

Exceptionally Strong Network of Professional Contacts with business alliances with senior leaders and key stakeholders at law firms, healthcare companies, medical providers, as well as enterprise corporations in the transportation, retail, and food industries.

Highly Skilled Technologist with extensive experience building cutting-edge solutions aligned with the unique needs of each client; manages all phases of the software development life cycle, with authority over solution implementation, systems integration, and continuing client support.

Leadership and Executive Management Qualities

Extensive Professional Services Experience

Developing and Leading Strong Teams

Local, National, and Global Partnerships

Contract Review and Administration

Strong Negotiation Abilities

Management of Multimillion Dollar Budgets

Solid Results in Business Development

Expertise in Fortune 500 Account Management

Building and Leading Presentations

Creating Technology Solutions

Launching New Operations

Leadership of Global Operations

P

rofessional History

2016 to Present: Donan Louisville, KY

National Account Executive

Promoted after 60 days from Regional Manager, to National Account Executive. Responsible for growing, managing multimillion dollar accounts nationwide. Selling Professional services from top Engineering Company in the U.S. Worked with Major Insurance companies both Personnel Lines and Commercial Lines. Company provides Engineering expertise for Fire, Structural, Electrical, Roofing, Litigation Support, HVAC, Component Testing Lab, offering over 300 Engineers.

Have been give responsibility to also develop Commercial Line service Division.

Expert selling and managing assignments of complex nature with Insurance companies.

2016 to 2016 : Quest Diagnostics: Project Position.

2014 to 2016: Veracity Research Company Investigation, Dallas, TX

-National Enterprise Sales Executive Consultant

Fulfill a critical role securing business relationships and agreements on behalf of this provider of fraud assessments and other investigative services for the insurance industry, with a focus on establishing and strengthening ties with major insurance providers and self-insured Fortune 500 companies that include McDonalds, BJs Wholesale Club, and CVS Pharmacy.

–Continues in a key development role following the merger of Veracity and L&W, managing relationships with an existing book of business while identifying and securing new accounts.

–Leverages a stellar track record of landing business with self-insured corporations to add to the firm’s roster of key client accounts, securing agreements with Southwest Airlines, Hallmark, and General Electric, with each account generating approximately $1M in annual revenue.

–Serves as the primary point of contact for all accounts under management, addressing and resolving issues to the complete satisfaction of each client; throughout all phases of each client engagement, maintains frequent communications and status updates, providing accurate forecasts and analytics to provide insight to each client regarding the health and direction of each investigation.

–Coordinates and leads sales presentations to key decision-makers and influencers at prospective clients, demonstrating the company’s value proposition and the ROI of retaining the firm to handle all investigative services associated with insurance claims.

2002 to 2014: L&W Investigations, Westborough, MA

- President and CEO

Pioneered the launch and continued leadership of this high-performance security, investigation, risk management, and claims agency, building operations to encompass over 50 offices nationwide and 800 employees driving $48MM in revenue. Achieved and maintained a 95% client retention rate.

–Envisioned, developed, and deployed an innovative and effective corporate structure designed to scale for growth; contributed to the hiring and professional development of an initial core team, while exercising the authority to lead the negotiation of key contract terms and conditions with clients.

–Defined and executed relationship building, lead management, and networking strategies designed to establish contact with C-suite executives and expand growth.

–Implemented sales and marketing campaigns that leveraged the power, reach, and agility of traditional, digital, and social networking channels to boost visibility among multiple target demographics.

–Distinguished the agency’s capabilities in a challenging and highly competitive market through the development of cutting-edge technology solutions aligned with the unique needs of each client; executed a broad spectrum of project management functions, meeting all milestones and deliverables on-time and within budget.

–Assumed oversight over technical teams engaged in solution implementation, systems integration, and continuing client support to ensure the overall quality of the customer experience.

–Built the client base to include industry leaders spanning Delta Airlines, AIG, American Express, USAir, Liberty Mutual, McDonalds, Echo Lab, CVS, Partners Healthcare, Cleveland Clinic, as well as over 300 law firms, medical providers, and healthcare companies.

–Led the capture of the company’s first key client, an agreement to handle all Worker’s Compensation, liability, and disability claims arising out of the activities of 12,000 Delta Airlines employees at the Atlanta Hartsfield International Airport; successfully addressed and settled an existing backlog of over 9000 claims.

–Secured the McDonald’s account, building a proprietary database and tracking system to store the company’s legal documentation relating to insurance claims, accessible by 185 external law firms and adjustors.

1995 to 2002: VANS Inc.

- President, Retail Division Worldwide

Advanced rapidly through a series of roles of increasing influence, authority, and accountability, culminating in a promotion to a leadership position overseeing retail performance on a global scale. Navigated the division through multiple acquisitions and a major expansion into Europe without compromising the effectiveness of operations.

–Met the challenge of managing worldwide Operations, Entertainment, Merchandising, Real Estate, Marketing, Sales, Security, HR, Construction, MIS, and e-Commerce; captured key gains in efficiency and productivity by implementing solutions that automated replenishment across all merchandising categories.

–Achieved double-digit growth for six out of seven total years, 26 consecutive quarters of store gains, and 400% revenue increase during tenure.

–Improved the overall effectiveness of the company’s technology infrastructure through the leadership of projects that deployed a web-based POS system, IBM WorldCom, and Cisco high performance networking equipment.

–Responsible for establishing a strong global retail presence through the design, development, and launch of hundreds of retail store concepts, including 70,000 square foot entertainment centers that captured the attention of a diverse range of clients.

–Managed the launch of multiple new product lines which revolutionized performance and transformed the Retail Division into the company’s largest volume and profit unit.

–Led the delivery of strategic plans, road shows presentations, and sales demonstrations to showcase the company’s present and future successes to potential investors, financial houses, and market influencers worldwide.

Education

Executive Education Program – Harvard Business School

Coursework in Psychology and Business Administration – Central Nebraska College

Contact this candidate