Andrew Garcia

858-***-**** • aczeuy@r.postjobfree.com

Education:

University of California San Diego

BA: Political Science- International Relations

Minor: History

Skills & Abilities

Bilingual (Native Fluency in Spanish and English)

Typing Speed of 85WPM

Mastery of all Microsoft Office Suite and Adobe

products

Expert knowledge of State and Federal

Employment Laws (Multi State Experience- AZ,

CA, OR, NY, NV, WA, MA, TX, etc.)

Proficient in multiple HRIS and Applicant

Tracking Systems (Taleo, Flex, ADP, etc.)

Relevant Experience:

Director of Human Resources, AFC Urgent Care San Diego [December 2016-March 2017]

Modified, budgeted, implemented, and enforced all company policies/procedures ensuring organizational goals and compliance with professional, state, and federal regulatory requirements such as HIPAA, ADA, EEOC, ADEA, FLSA, FMLA, etc.

Recruited and staffed over 30 open positions ranging from Physicians to administrative staff; managing provider credentialing for the organization.

Managed company benefits programs, guiding employees through annual enrollment for health benefits and bolstering participation in the company 401k plan from 9% to 77%.

Created an entire HR department from the ground up, staffing the department and developing standardized operating procedures regarding everything from interviewing and onboarding, to performance appraisals and terminations.

Investigated and resolved all employee relations situations for the organization, assembling substantiating information used to determine and conduct proper level of employee discipline up to and including termination.

Analyzed job responsibilities to determine FLSA classifications and salary levels; prepared and updated job descriptions as well as salaries when needed to maintain retention numbers and increase prospective employee interest.

Field Human Resources Generalist, Paychex [November 2014-December 2016]

Functioned as an outsourced consultant to Paychex HR Solutions clients; consulting with managers and business owners assessing potential risks and liabilities and offering solutions to resolve issues with the goal of avoiding litigation and increasing peace of mind.

Acted as liaison with branch, region, and corporate offices to facilitate resolution of client issues; coordinated on-site visits to create and develop strong working collaborative relationships to ensure quality service and revenue was retained (accountable for $3 million in revenue and 80+ clients).

Evaluated and diagnosed business needs; making recommendations regarding everything from Health and Benefits plan options, retirement accounts, to structuring entire Human Resources departments and practices.

Maintained knowledge of trends and changes in local, state, and federal legislation, ensuring clients were staying abreast of all potential issues proactively and understanding the impact of such changes on their business.

Innovated and created efficiencies by participating on Paychex National Technology Development team, developing mobile apps and other procedures which assist in recovering work life balance for fellow Paychex employees.

Aided in the design, development and presentation of training programs to clients on a multitude of issues ranging from sexual harassment, customer service, performance appraisals, wage and hour, leave laws, and the use of Paychex HR Online and Paychex Flex employee self-service programs.

Partnered with Sales team members by attending small business conventions across Southern California and presenting seminars for prospective clients.

Contract Employee, Eastridge Workforce Solutions [Jul 2014-November 2014]

Spearheaded special projects for several businesses across San Diego County on a temporary contract basis

(companies included R3 Strategic Support Group, West Development, ECS). Human Resources Generalist/ Recruitment Coordinator, JC Resorts [March 2014-July 2014]

Facilitated multi-property recruitment effort by: placing ads, attending job fairs, examining applications through IApplicants, phone screening, arranging and conducting interviews, coordinating follow up interviews with appropriate managers, interpreting Caliper and Talent+ assessments, crafting offers of employment, scheduling post offer exams, enrolling employees into all company systems; such as Micros Opera, TimeSaver, and the hotel’s POS.

Conducted initial new hire onboarding sessions insuring I9 and other required documents were completed up to Federal and State standards, in addition to hosting the monthly company New-Employee Orientation Day (company history, culture, sexual harassment, safety/prevention techniques).

Organized exit interviews with separated employees, creating a plan to improve retention based on their responses to avoid and reduce future losses.

Networked and negotiated partnerships on behalf of the company by interacting with: local church, state organizations, high schools, and local businesses.

Patrolled property daily to inspect the cleanliness and safety conditions of all personnel, in addition to proactively seeking and resolving disputes ranging from sexual harassment to theft. Human Resources Recruitment Coordinator, States Logistics Services [August 2013-March 2014]

Orchestrated multi-state recruitment effort by: placing ads, examining resumes, phone screening, arranging and conducting interviews, coordinating with appropriate managers, crafting offers of employment, scheduling post offer drug and physical exams, assigning start dates, compiling information for retention and EEO1 reports.

On-boarded and processed all new hire paperwork, hosted orientations, and insured all information entered was correct across all company HRIS systems.

Increased companywide retention 33% by restructuring and creating a more intensive behavioral interview process revolving around position specific assessments and the inclusion of behavioral interview questions. Human Resources Generalist Apprentice, Rio Hondo College [July 2012 to August 2013]

Aided in research used to modify and develop: Union contract negotiations/collective bargaining, policies and procedures, the employee handbook, job descriptions, safety programs, personnel forms and employee programs that are in compliance with HIPAA, ADA, EEOC, ADEA, Title V, FLSA, FMLA, and other State and Federal statutes.

Composed documents including recruitment letters, employment postings, offer letters, public relations publications, event flyers, and employee surveys in addition to PowerPoint presentations for use during preliminary examinations, meetings, and onboarding sessions.

Conducted presentations regarding: sexual harassment, reporting of child abuse, smoking on campus, diversity in the workplace, safety and health, stress relief, and ergonomics.

Coordinated activities such as weekly department potlucks, monthly meetings, employee appreciation dinners, outstanding employee recognition special events, and employee birthdays.

Verified employment history, Board of Nursing documents, curriculum vitae, DMV H6, Department of Justice background reports, and reference checks of prospective employees. Student Driver Trainer, UC San Diego Transportation Services [July 2011 to June 2012] Legal Intern, Law Offices of John D. Rigney [June 2009 to June 2011] Human Resources Intern, SPIRITT Family Services [January 2006 to September 2008]

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