Laquita Thomas

**** ******* ***** ********, ******* 31906 aczern@r.postjobfree.com 706-***-****

OBJECTIVE :

Seeking to use experience and communication skills for company to resolve and enhance and transform the face of customer interaction.

Obtain a customer service position with a company with opportunity to focus on leadership, communication and customer relations skills.

EXPERIENCE:

Comfort Inn Columbus, Georgia March 2009 - August 2010

Front Desk/Housekeeping

●Maintaining Hotel upkeep,Cleaning Rooms,as well as answering phones.

●Officially Commended for initiative,Enthusiasm,tenacity,listening skills, and politeness,intense customer focus, and dependability in performance evaluations.

Handled incoming calls from policyholders, responding to inquiries, resolving problems and correcting policy errors. Provided quotes and executed online policy changes for auto, home and excess liability. Used consultative selling techniques to provide leads for telesales personnel.

Comfort Suites Columbus, Georgia October 2010 - March 2012

Front desk/Housekeeping

●Maintaining hotel Upkeep, cleaning rooms, as well as answering phones.

Koch Foods Pine Mountain Valley, Georgia April- 2012- September 2015

Trainer/wing grader/Boxer/wing roller/Deboner

●Carefully observed chicken to make sure only the best product went out. Made boxes to package the product, after a year of being on the job I was given the opportunity to start training other which I took graciously, I trained others to do the best job they could while maintaining a professional and positive attitude. Amongst working with others

EDUCATION:

kendrick High School Columbus, Georgia

[Highschool]

TillingHurst Columbus, [school state needed] April 2007

[G.E.D]

Virginia College Columbus, [school state needed]

Business Associates Degree, [Ongoing]

SKILLS:

●An unwavering commitment to customer service with the ability to build productive relationships.

●Resolves complex issues and wins customer loyalty.

●Strategic-Relationship/partnership building skills.

●Listens attentively,and uses tact as well as diplomacy to find a common ground and achieve win-win outcomes.

LANGUAGES:

English

Contact this candidate