Management Manager

Narasimman L Madhavarao

Email: - aczepx@r.postjobfree.com / 908-***-**** Cell

https://www.linkedin.com/in/mlnaras

Executive Overview

I am a seasoned IT Management executive with 20+ years of experience in creating and delivering sustainable value to the business. I have extensive and proven experience in all aspects of IT including Application Development (SDLC) and Maintenance, Outsourcing (Offshore / Low Cost Center), IT Strategy, ERP Implementation (SAP Implementation and Project execution of Various Modules (FI/CO, SD, MM, PS, IS-OIL, AFS, HR, BIW). Years of progressive experience in SAP, BI, Hyperion, CRM, E-commerce applications and Cloud & SaaS based architecture. Worked in various industries like Life Sciences, Medical Technology, Apparel Footwear, IS-Oil Product development and has extensive experience in leading the analysis, design of large, complex and scalable projects.

Business Partner for 9+ internal stakeholders at various levels of the organization across 4 countries in North & South America, managing the IT portfolio for 2 Major systems worth $7 million touching 2500+ users, enabled the business to meet their objectives, reduce their budgets and control risk.

My focus is to support Global Business Partner(s) / Global strategies by thoughtful and comprehensive plans and developing 'Key Account Plan' which will help our business partners to better understand the strategic direction for the next 3-5 years and keep constant communication with business partners on IT topics, ensuring clear linkage between business strategies and IT challenges considering implications at our various organizational levels.

Expertise Includes: SAP ECC, BW, / Hyperion/ CRM/ SaaS / Vendor selection, offshore setup, Change Management, Negotiation, SDLC, Execution and Delivery Management, Developing people, Performance management, Business Partner, Strategy discussion & IT Demand and portfolio management

SAP Functional - GL, AR, AP, Asset Accounting, Funds management, Treasury, Special Purpose Ledger. Cost Center/Cost Element Accounting, Profit Center Accounting, Internal order, Profitability Analysis.

SAP Technical – ABAP Development (RICEFW), Work Flow, SAP Script, Smart Forms, BDC, Reports, Drill-Down Reporting, Interactive Reporting, RFC, BAPI, Business Add-Ins (BADi’s), IDoc, ALE Configuration, Workbench Objects, Search Help, User Exits, ALV, Runtime Analysis, Performance Tuning, LSMW, Data Dictionary, EDI, Screen Painter, Object-Oriented Programming, Menu Painter.

Education

PMP – Project Management Professional

CISA – Control Information System Auditor

ITIL V3 – Foundation certificate

Harvard Business School – General Management Program

MBA (Project Management) - University of Dallas.

The Institute of Cost and works Accountants of India - Certified Cost Accountant, ICWA, 1995

Master of Commerce, 1992-1994 - Annamalai University, Chidambaram, India

The Institute of Chartered Accountants of India (Inter) - 1994

Bachelor of Commerce, National College, 1987-1990 - Bharathidasan University, Trichy, India.

Visa Status

US Citizen

Skills

Modules: IS-OIL (PRA), FI, CO, Cash Management, Treasury Management, SD, MM, PP, PM, AFS, Logistics, IB (Integrated Billing – Claims Management System).

Languages: ABAP.

SAP Training & Certificates

In house Training in FI/CO Functional & ABAP, BC460 (SAP Script), SMARTFORMS, BW200 (BIW Overview), AC410 Cost Center Accounting, AC415 (Overhead Cost Orders) also In-house Training In PRA-OIL & GAS Module with IBM.

Early Watch & Root Cause Analysis – Solution Manager

PROFESSIONAL EXPERIENCE

Bayer Business Partner / Manager System Ownership June 09 – Jan 17

Manager, System Ownership has defined authority and responsibility to oversee and drive the account’s project portfolio in alignment with the business’s goals and objectives while identifying and addressing project and program risks and issues for business partners within the account. My current role is, not limited to:

North America Healthcare needs for Finance and Accounting (Support – Pharma, Diabetes care, Consumer care and Animal Health) & System Owner for Latin America ERP System (SAP). Brazil & Mexico – GxP compliant, 2500+ Users, 4LEs, 4Mfg sites. Primary focus is to align divisional needs with Global and Strategic perspective, Account Planning & Portfolio Management, Relationship Management,, Budget, Financial Management and Yearly ICS testing and Management Assessment, Audit Support & Validation(CFR Part 11) & Periodic review. – Total cost of ownership ~5Mill

Business Partner / System Owner for Hyperion 11.1.2.4 (Financial Planning tool – 250 Users, used for Workforce, P&L/ GOGS, Cost center / WBS and Project Planning). Total cost of ownership ~1.5Mill

Implemented Digital Content mgmt. for assets in Cloud & SaaS base GxP Content Management Tool (Vasont Systems) for Global Content Management & Packaging and services group – (Vendor, Tool selection and implementation, including validation)

Work with Delivery Management to define the project’s scope, develop a business case, and identify critical attributes needed in resources for the project. (SFA / Closed Loop Marketing Project for Diabetes Care) While managed an overall portfolio of 20Mill (Investments / Run).

Good Understanding on SAP / CRM Sales Force, Veeva (cloud), ServiceMax, CPQ – Architecture.

Key role in delivering SAP FI/CO enhancement & support for 4 business units in US- Pharma, Animal Health, Medical care and consumer care – Portfolio of 1 mill usd.

Oversee project and service delivery and hold ultimate accountability for the value that IT delivers to business partners. Business Partner for Diabetes care – Overall budget portfolio – 20Mill (Projects, Run and Infra & Licenses)

Create and maintain relationships with business partners while communicating IT’s scope of services and identify opportunities and developing initiatives that enable business innovation

Overcome the complexity of aligning divisional and regional account management activities with the global Bayer IT Strategy and helps to inform the Bayer IT Strategy using business partner perspectives

Technologies – SAP ECC, BIW, Hyperion, Solution Manager, CRM, Middleware, Sharepoint, Lotus Notes & PMO Tools.

Few Strategic / Operational Accomplishments – Lead and collaborated with various other functional departments (Procurement / IT/ Legal etc.,) over 6 months to implement a system/process which saves the company

Strategic Leadership: Operational Leadership:

~ Strategic Shift in Service Models: Influenced and led implementation of outsourced offshore IT support model for businesses unit that created an improved, efficient, fit-for-purpose model and over $1 Million in sustainable annual savings with transparent service level agreements and accountabilities.

~ Sustained Savings: Reduced IT-related baseline expenses by $600,000 (double target) in 2011, and subsequent sustainable annual savings of $850,000 by decommissioning underused applications and reducing service levels without adverse impact on business operations. (Published & recognized in Internally)

~ Risk Management: Assess risks and prepare contingency plans; when mission-critical application was outsourced to India, was prepared to rapidly shift service model to a two-tier triage system with business-critical issues being handled in US and non-critical activities handled in India.

~ Global Leadership: Operated across a broad spectrum of business functions. Currently single point of contact for US Finance and Accounting & Latin America System Ownership, supporting sales, manufacturing, accounting, and all other functional areas.

~ Global Technology Solutions: Initiated and implemented single sign-on software globally, reducing help desk calls and saving $500,000 annually.

~ Service Provider Contracts: Replaced costly legacy phone contracts with two vendors with VOIP, resulting in single vendor streamlined service and annual savings of $200,000.

~ Business Intelligence: Improved financial reporting and eliminated landscape complexity by implementing Business Intelligence Strategy in alignment with Bayer Global.

~ Change Management: Spearheaded cultural shift to turn printers off and replace dedicated devices with shared devices resulted in savings of $500,000 on each activity.

Other recent accomplishments:

~ Voted as Finalist on CAO Innovation - Co-led a special innovation project to investigate green energy savings options for the entire HQ site and deliver an options analysis to executives where savings of up to $3 million could be achieved (still in progress)

~ Optimized Hyperion landscape moving to Exalytics there by reducing cost and increasing efficiency (80K yearly savings)

~ Attended Global Peer Group development, US Peer coaching and Internal Simulation program to run virtual global organization.

~ Completed General Management Program with Harvard Business School (2014)

SATYAM Computer Services Ltd Executive/ Program Manager – Global May 2008 – July 09

Responsible for running Global Application team (Located in USA, Germany, India 4 locations, China & Japan), BI implementation and Application Development (RICEFW Objects in SAP ECC (FI/CO, MM, WM, PP, SD and PS), BI & BI-CRM) with 50+ resources (12 direct reports) for Life Sciences and Diagnostics company in Delaware with ~3M budget and my responsibilities are

Oversee and Manage IT project(s) planning, development and implementation with delivery responsibilities

Organize and implement strategic planning for Global application support model (USA, Germany, India 4 locations, China & Japan)

Assess client needs and prepare project proposals

Create appropriate process and methodology documents and templates for service delivery to clients

Strategic level planning for architecture, organizational alignment for implementation and rollout projects.

Monitoring process compliance, supervising design, build, and test and acceptance cycle.

Managing deliverables (Requirements, Functional Specs, Tech Specs, Data Mapping Docs) Strategy Documents and testing of the scenarios. Also, SW configuration management of the code etc.,

Planning and managing the resource requirements - hardware, software and people.

Measuring progress, Budgeting, Estimating, Change management, Customer management

Ensuring timely delivery of the project and Status reporting to CIOs, Directors and Managers.

SAP America Inc Technical Quality Manager- SAP Americas September 2007 – May 2008

Worked as a Technical Quality Manager for SAP Active Global Support, my responsibilities are

Proactively support customer and partner in complex implementation, upgrade and change management projects in terms of quality management (Implementation Quality Program), risk management (Safeguarding Program) and program management.

Provide strategic consulting for customer IT and solution strategies as well as for solution operation at project management level, e.g. Defining upgrade path and release strategy, designing upgrade strategy and / or implementation of changes, managing legal changes and localization, managing technology stacks, Reducing and avoiding incidents, Optimizing Availability Management, monitoring and performance.

Develop customer specific service plans in alignment with account strategy.

SAP AGS Service and resource planning at project level.

Position and trigger Service deliverables and track of action plans.

Continuously explore ways to add value for customer, provide additional SAP solutions and services, and create new business opportunities for SAP.

Build a strong relationship between management of SAP account, customer and partner

Coordinate tasks and align concrete communication and escalation paths between SAP, customer and partner Provide periodic status and risk reporting for customer, partner and SAP; responsible for sign-off procedure at project management level.

Provide linkage to SAP development (SAP Ramp-up projects, customer-specific development projects (CDP), strategic customer development projects (SCDP) approve SAP engagement in customer development projects.

Client: Medtronic Minimed, Los Angeles, CA SAP Consultant March 2004 – September 2007

Environment: SAP R/3 4.6, BW 3.0, Windows NT, MS- Project, MS- Office tools & PMO Tracker (In house tool)

Worked as a consulting Project Lead / Manager for Order to Cash / ecommerce Projects and my responsibilities are

Project Management Responsibilities:

Prepare detail, client ready project plans, identifying milestones, resources and timelines.

Prepare realistic cost budgets and timing estimates for development projects.

Monitor project performance, identify variances to plan and take or suggest appropriate corrective actions.

Proactively identify risks that may jeopardize the successful completion of the project, including escalation to management.

Identify and articulate resource demand on project level.

Communicate expectations to team members and follow-up to ensure expectations are met.

Expectation management with customer.

Functional

System configuration in the areas of FI-GL-transactions, AP-paying vendor invoices, outgoing payments, Downpayment settings, AR-customer credit, credit controls, applying cash, credit memo, Dunning, Master data.

Configured General Ledger – Created GL Master records (Profit and Loss accounts & Balance sheet accounts, retained earnings account for multiple company codes), Maintaining chart of account list on an ongoing basis, Allocating company code to chart of accounts, Creation of accounts groups, document types, number ranges, defined screen layout, substitutions and validations rules for documents, recurring entries for depreciation.

Processing the parked document, automatic clearing, manual clearing and reseting the cleared documents and reverse the documents on standard and custom process.

Bank accounting, which includes cash journal settings, Lock box, EDI (837, 835), House bank settings, display settings, bank statement, check deposits, payment transaction, etc.

Involved in Month, year-end process recolciliation.

Successfully demonstrated in helping SAP FI-GL, AR, AP, SD end-users on various areas like payment terms, Customer Contracts, process payment runs, manually processing incoming payments, running/editing Dunning proposals, reconciliation accounts in the GL.

Configured and Customized CO – General Controlling, Cost and Revenue Element Accounting, Overhead Cost Controlling, Cost Center Accounting; and Internal Orders.

In Cost Element Accounting created Primary and Secondary Cost elements, created Cost Element Groups, maintained Cost Element Attributes.

Implementation of Internal Orders for research IT projects. Created Internal Order, Order Groups, Budgeting, Corrected Entry Errors and Reposted Transactions.

Technical area

Analysis and mapping of all current processes and design of SAP-specific business processes, financial and managerial accounting procedures and processes, which fit in with the business practices.

Unit Testing, Integration Testing - Complete business cycles across sub-modules were tested, in conjunction with the users and Core Team representatives from the client side. Detailed processes were listed out, which outlined the sequence of steps in a cycle across modules. Provided proper integration with the other related modules like FI-GL, AR, AP, AA, MM and S&D.

Provide technical expertise in the Development and implementation of Transaction 837, outbound IDOC, and Configured Master data for ALE for Project Systems Idoc.

Designed and developed and implemented HR Master data Idoc and configured ALE for the Master data distribution.

Identification of critical performance flaws and performance tuning thereby reducing program throughput.

Involved in team mentoring and knowledge transfer. Worked with the Off-Shore Development Team in Co-ordinating and monitoring the workload and reviewing code.

Involved in the development /modification of new and existing reports. These reports were designed for the HIPAA regulatory compliance.

Redesigned AR Reporting Process and Integrated with BW for Reporting.

Re-designed workflows in various application areas like, Accounting Document Post, Cascade Billing, and Reversal of Accounting Document.

Worked with BW team in designing and developing custom cubes and extractors for Custom application.

Loading & Extraction (Importing and Exporting) data from custom application.

Additional relevant experience (1991 - 2004)

SAP Consultant & Architect for the Leading Home Building Company.

SAP integration Consultant for Apparel footwear company.

IS-OIL / SAP integration Product development and implementation

SAP Consultant for ATE (Automated Testing Equipment) Manufacturing Company.

SAP Consultant for various clients in solution consulting and implementation and support.

Audit analyst / consultant focusing on GAAP / Consolidation and reporting

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