LOUIS PHILLIPS, MBA, BSME, PMP, SIX SIGMA BLACK BELT, CQA, ISO, AS9100

Atlanta, GA 770-***-**** aczepc@r.postjobfree.com

QUALITY MANAGER LOGISTICS

Experienced Quality Professional to lead a quality support team driving proactive compliance programs to analyze and resolve product issues. I have over 10+ year Quality Management Systems experience and a Certified Quality Auditor. I have performed audit assessments and process reviews including; ISO-9001, AS9100, Lean Six Sigma.

I bring a working knowledge of performance reporting, scheduling and program deliverables to meet client needs.

Maintain and improve product quality compliance driving corrective and preventative action within integrated product teams involving new or existing engineering designs.

PROFESSIONAL DEVELOPMENT / EDUCATION /ACCREDITATIONS:

Master of Business Administration, University of Dallas, TX,

Bachelor of Science Mechanical Engineering, New York Institute of Technology, NY,

Project Management Professional, PMI Institute, TX,

Lean, Six Sigma Black Belt,

Certified Quality Auditor, ISO-9001; AS9100,

PROFESSIONAL EXPERIENCE:

PROJECT MANAGER - Contract

JOHNSON CONTROLS, FL, GA, 2015-2016

Lead site consolidation projects and gained 30% increase in Order Processing through reduction in logistics and delivery cost, streamlined processes, defined KPIs, updated Order Management, and Quality.

Develop and present site performance trends for use at monthly and quarterly management meetings.

Responsible for integrated program schedules, data integration, tracking of financial and quality performance

SUPPLIER QUALITY ENGINEER - Contract

SAFRAN ELECTRICAL & POWER, FL 2014-2015

Lead Audit Certification process and achieved AS9100/ ISO-9001 approval with successful QMS reviews.

Drove improvement efforts, 5S, 5Why, VSM, corrective action, supplier audits, scrap reduction and sourcing.

Supported inspections, product validations, quality methods, problem-solving, RCA, CAPA, on critical products.

PROJECT MANAGER

CONSTRUCTION SERVICES, LLC, GA 2012-2014

Generated project plans, milestones, team objectives and monitored adherence to business scope.

Lead contract teams, covering initial and ongoing operations and tracked performance metrics.

Managed, planned, executed, monitored, controlled, and closed development of capital programs.

SUPPLIER QUALITY ENGINEER

NCR CORPORATION, GA 2010-2012

Manufacturing/quality/engineering contact with suppliers, supply chain, program managers, and business units to address product quality/engineering issues for delivery and services.

Support production quality systems, IPT’s and performance reviews ensuring training for field technicians to address quality escapes, FMEA, standard work, MRB, and continuous improvement activities.

LOUIS PHILLIPS, MBA, BSME, PMP, SIX SIGMA BLACK BELT, CQA, ISO, AS9100

Atlanta, GA 770-***-**** aczepc@r.postjobfree.com

SR. PROGRAM MANAGER

HONEYWELL, 2008-2009

Led Program and Manufacturing operations for Aircraft Electronic communications systems and Repair Depot.

Work with business units and commodity managers to address underperforming suppliers impacting program success and assign cross-functional continuous improvement teams for resolution.

Initiated Lean Six Sigma in product operation’s, that reduced 35% waste, 40% annual labor cost, increased annual productivity by 27% and saved $200K in OPEX.

QUALITY MANAGER,

NOKIA SIEMENS NETWORKS, TX 2003-2007

Achieved “Service Excellence Awards” with elimination of network outages and reduced repairs $100k.

Lead subcontract team deployment of and Audit assessments for $5M network rollout.

Review and approve Quality Control Plan, IS0-9001 Documents, Policies, Inspection, Reporting, and Service Excellence report scorecards.

PROJECT MANAGER,

NOKIA NETWORKS, 2000-2003

Lead the Service Excellence program for field deployment of a $5M, BSS/OSS/NMS Telecom Network.

Lead project teams for installation, process improvements, and quality of service impact identifying cost, risk, and contract compliance.

Developed field metrics for Telecom installation service teams, identified KPIs, SOPs, and diagnostics monitoring which led to the design of field service operations for program rollout.

TECHNICAL SKILLS

Quality Management, Supplier Assessment, Data Analytics, Minitab, Supply Chain, SAP, Dashboards, Quality Auditor, RCA, ISO, Lean Six Sigma Black Belt, Configuration Control, Progress Tracking, Risk Management, FMEA, KPI, 8D, APQP, Supplier Quality Review Board.

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