Active Directory Windows Server
Resume:
Zachary Wallace
* ****** **. ********** **, ***** 304-***-**** aczeh1@r.postjobfree.com
Qualifications
Three AAS degrees: Network Systems Administration, Network Systems Security, and Graphic Commercial Art, all graduated with honors.
Spearheaded numerous teams for many projects, leading to organization revenue savings and streamlined operations. Experience with working alongside customers. Expertise in reporting workflow and presenting expense reports.
Over Ten Years Experience with Backup Exec 12, Seibel Catalog, Hyper-V, VMWare, Kronos Time Management, Oracle SQL Database, IIS, Apache, Tomcat, MAC OS, Linux OS, Windows OS, Access, Remedy, UNIX, Microsoft Office, Microsoft Network Security, Microsoft Azure, Microsoft Outlook, Microsoft Exchange, WDS and Microsoft Server 2003-2012 R2.
Expertise with remote desktop and helpdesk troubleshooting, PC, General Virtualization, Bar code scanners, Video conferences, Printer, VPN, Firewall, Active Directory, WAN/LAN installation and configuration, maintenance, and troubleshooting.
Expertise with PC spyware removal, hardware maintenance and replacement, VOIP setup, maintenance of server backups.
Education
Mountwest University, Huntington WV - December 2014
AAS - Network Systems Administration
AAS - Network Systems Security
Certificate of Technical Studies
Graduated with Honors
Board of Trustees Commendation
The Art Institute of Pittsburgh, Pittsburgh PA - May 2011
AAS - Graphic Commercial Art
Certifications: Adobe After Effects, Premiere Pro, Photoshop, Illustrator, Dreamweaver, InDesign
Graduated with Honors
Cabell Midland High School, Ona WV - June 2005
High School Graduate
Certification: Industry Standard Drafting and Blueprint Processing
Major: Computer Maintenance
Minor: Graphic Art Theory & Technique
Career Experience
Active Directory 2012 Implementation
St. Mary’s Medical Center, Huntington WV - 04/16 – 02/17
Raised local forest level from Windows Server 2008 R2 to 2012.
Implemented VMWare virtualization to test Windows images.
Installed Windows images via WDS.
Supported and maintained/upgraded user devices, including Windows PC, iMAC, iPhone, iPad, network and personal printers, Outlook, Exchange, Excel, SharePoint, Android devices, Windows Server. Worked under a “nothing is unsupported” mantra.
Supported over 100 employees locally, 500 remotely. Managed 20 employees.
Installation Contract - Ubuntu Operating System
Amazon.com, Huntington WV - 03/16 - 04/16
Setup primary installation image of Ubuntu as per request and requirements.
Installed image on 300 ghost machines.
Troubleshoot Contract - Windows Active Directory 2012
Prestera Center, Huntington WV - 12/15 - 1/16
Temporary contract to troubleshoot Active Directory 2012 while IT employees were unavailable.
Active Directory recovery required for contract - Recovery successful.
Installation Contract - Windows Active Directory 2008 R2
Walmart Inc., Barboursville WV - 6/15 - 7/15
Temporary contract to update used Active Directory 2003 forest environment to Active Directory 2008 R2.
Deployed pre-approved windows images to wanted machines via WDS.
Helpdesk Administrator
Prestera Center, Huntington WV - 10/13- 5/15
Solved general hardware and software failures. Updated obsolete machines. Setup and repaired network printers.
Wrote extensive reports on problems and resolutions.
Maintained existing SQL-based database.
Maintained Active Directory 2008 R2 forest environment for staff.
Supported and maintained/upgraded user devices, including Windows PC, iMAC, iPhone, iPad, network and personal printers, Outlook, Exchange, Excel, SharePoint, Android devices, Windows Server. Worked under a “nothing is unsupported” mantra.
Supported 50 employees locally, over 300 remotely. Managed ten employees.
Systems Administrator
The Cleveland Clinic, Cleveland OH - 6/11 - 9/13
Worked with a team of ten people.
Presented feasibility reports for financial department
Solved general hardware and software failures. Updated obsolete machines. Set up and repaired network printers. Wrote extensive reports on problems and resolutions.
Created cloud environment using Microsoft Azure.
Maintained existing SQL-based database using Oracle.
Created Active Directory 2008 R2 forest environment for staff.
Responsible for team management, team coaching, management requests, recruitment, expense reports.
Supported and maintained/upgraded user devices, including Windows PC, iMAC, iPhone, iPad, network and personal printers, Outlook, Exchange, Excel, SharePoint, Android devices, Windows Server. Worked under a “nothing is unsupported” mantra.
Supported over 500 employees locally, over 1,000 remotely. Managed 10 employees.
Systems Administrator - Team Lead
Case Western Reserve University, Cleveland OH - 3/09- 5/11
Spearheaded a team of thirteen people.
Solved computer and network issues for students, alumni, staff members, registered mac addresses to the Case networks.
Solved general hardware and software failures. Updated obsolete machines. Set up, repaired network printers. Wrote extensive reports on problems and resolutions.
Maintained existing cloud environment using Microsoft Azure.
Responsible for team management, team coaching, management requests, and recruitment.
Supported and maintained/upgraded user devices, including Windows PC, iMAC, iPhone, iPad, network and personal printers, Outlook, Exchange, Excel, SharePoint, Android devices, Windows Server. Worked under a “nothing is unsupported” mantra.
Supported over 500 faculity and students locally, over 2,000 alumni remotely. Managed thirteen employees.
IT Solution Specialist - Team Lead
Ameriprise Financial, Cross Lanes WV - 4/08 - 3/09
Orchestrated a team of thirty.
Took over-the-phone technical issues, password resets, e-mail client issues, network printer & operating system support.
Responsible for team management, team coaching, management requests, recruitment.
Supported and maintained/upgraded user devices, including Windows PC, iMAC, iPhone, iPad, network and personal printers, Outlook, Exchange, Excel, SharePoint, Android devices, Windows Server. Worked under a “nothing is unsupported” mantra.
Supported 55 users locally, over 100 remotely. Managed 30 employees.
Customer Account Specialist - Team Lead
Sitel Communications, Huntington WV - 7/07 - 4/08
Directed a team of twelve people.
Activated personal radios, commercial, and fleet accounts for Sirius Radio.
Utilized Seibel ordering system. Activated radios from car dealerships.
Managed tech support, corrected billing errors, adjusted credits.
Responsible for team management, team coaching, management requests, recruitment.
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