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Customer Service Manager

Location:
Colorado Springs, CO
Posted:
March 21, 2017

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Resume:

Oscar R Ramirez

**** ********* ** ** *****, WA **503 179-***-**** acze07@r.postjobfree.com

CAREER SUMMARY

I am a Senior None Commission Officer from Lacey, WA currently serving in the Republic of Korea. I am currently separating from the United States Army under Honorable Conditions and will be available for new opportunities in June 2017.

Management professional with 16 years of experience managing logistics companies in supply, maintenance, and service operations. Known for superb analytical skills, attention to detail, time management, and communication and customer relations abilities. Proven to maximize limited resources and reduce operating inefficiencies in multiple organizations with a record of accomplishment in operations and personnel management. Regarded as an exceptional leader; accustomed to performing and completing assigned tasks efficiently and without error, ensuring attainment of organizational goals, missions, and objectives. Capable of multi-tasking in competitive and fast-paced environments without compromising the quality of projects.

CORE SKILLS

Management:

Personnel and operations management

Logistics planning and execution

Seasoned team leader, supervisor, and resource manager

Innovative problem solver with a documented track record of success

A quick learner; flexible and adaptable to change

Training development and implementation

Excellent communication and customer service skills

Spanish (fluent)

EXPERIENCE

Battalion Ammunition NCOIC Camp Casey, South Korea

6th Battalion, 37th Field Artillery Regiment July 2016 – Present

Serves as Land and Ammunition NCO-In-Charge for a Field Artillery Battalion of 600 Soldiers in Korea. Responsible for reserving all training land (liaising with both US and Republic of Korea partners) and coordinating ammunition for all training events for five subordinate units. Manages the forecasting of all ammunition across the fiscal year, the proper handling and transportation of hazardous materials, and assists in planning training directly with the Operations Section. Manages an Ammunition Combat Load worth approximately $160 million.

Battalion Senior Maintenance Supervisor Fort Lewis WA

504th Military Police Battalion February 2013-July 2016

Managed a 218-employee company that provided logistics support from seven locations in Afghanistan and the United States. Provided accountability and safety oversight for $700 million of ammunition and hazardous materials. Designed employee training programs, administered disciplinary programs, wrote commendations and employee and supervisor evaluations.

Commended for establishing a superb training program for an influx of new employees; overcome a 25% shortage of qualified personnel.

Focus on safety standards. Passed all Department of Defense Explosive Safety Board inspections and had zero accidents despite handling hazardous materials in difficult situations.

Supervised fleet maintenance and coordinated air/ground transportation for commodities movement and tracking of sensitive and hazardous material.

Motor Sergeant Fort Carson, CO

3-16th Field Artillery July 2006 – February2016

Maintenance Manager for a heavy armor equipment and various other equipment worth over 20 million dollars. Managed a 218-employee company that provided logistics support from seven locations in Afghanistan and the United States. Provided accountability and safety oversight for $700 million of ammunition and hazardous materials. Designed employee training programs, administered disciplinary programs, wrote commendations and employee and supervisor evaluations. Ranked 2 out of 7 Senior None Commissioner Officer in my Company

EDUCATION

Central Texas Texas

Associates Degree in Criminal Justice 2011-

Currently working on Associates Degree in criminal justice plan on completing it by 2017

Advanced Leadership and Management Development Course

Introductory Leader Development Course

Material Management Skills Training

COMPUTER AND OTHER RELEVANT SKILL

Battalion master driver

Air load planner

Total Ammunition Manager System

Master Driver

Global Combat Support System- Army

Microsoft Office Certified

Lean Six Sigma

EMALL/FEDLOG and other logistics software

Extensive formal leadership training in Military Education System



Contact this candidate