Customer Service Food
Resume:
TILAKAM PANNEER SELVAM
NO **A JALAN MESRA TAMAN MESRA RAKYAT
Contact: +601********
Email: aczdrx@r.postjobfree.com
Objectives:
Looking for a junior level position in Management Executive sector to start my career with my learning, loyal and punctuality skills for the profit of the organization.
Personal Information:
Date of birth : 28 December 1995
Place of birth : Ipoh Perak
Age : 21 years old
Current address: 27, Jalan 19/6 Seksyen 19 46300 Petaling Jaya Selangor Malaysia
Status : Single
Nationality : Malaysian
Religion : Hindu
Education Qualification:
High School
Qualification : SPM
Field Of Study : Arts
Major : -
Institute/Uni : SMK SERI KAMPAR
Grade : Grade c and below
Grad date : 2011
Tertiary Education
Qualification : Diploma In Mass Communication
Field Of Study : Media
Major : -
Institute/Uni : SEGI UNIVERSITY COLLEGE
Grade : Diploma
Grad date : 2016
Training:
3 months training from Tamil Nesan newspaper. Key learning are:
Assisting the reporter in collecting the news details from the source.
Helping and observing the reporter while interviewing the high authority persons.
Assisting in making the final reports before sending it for publication.
Wrote the articles and getting feedback from seniors.
Skills and Values:
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Highly analytical with demonstrated to identifying, scrutinizing, improving and streamlining complex work processes.
Basic knowledge in editing audio and video software.
Advanced in Adobe Photoshop, Adobe InDesign, Photography and Videography.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Proven relationship-builder with unsurpassed interpersonal skills.
Highly adaptable, mobile, positive, resilient, patient risk taker who is open to new ideas.
Key skills:
Quick observer.
Quick and correct decision making skills.
Put all the efforts in completing the given task.
Good written and oral communication skills.
Hard work.
Good listening skills.
Achievements:
During training from Tamil Nesan company awarded as "best trainee" among 10 trainee batch.
Participated in college Seminars on Journalism.
Languages
(Proficiency: 0=Poor - 10=Excellent)
Language Spoken Written
English 10 10
Tamil 10 4
Malay 9 9
Experience:
Employment History
Company name : Segi University College
Position title : Telemarketing
Position Level : Junior Telemarketer
Specialization : Marketing and Customer Service
Industry : Education
Duration : July 2014- July 2015
Monthly salary : MYR 1000
Last Drawn salary : MYR 1300
Work Description :
Contact businesses and private individuals by telephone to promote financial products and services.
Handle clients enquiries and questions.
Explain the products or the products to potential customer.
Maintain uphold and service standard
Company name : McDonald's Restaurants SDN BHD
Position title : Management Trainee
Position Level : Junior Trainee
Specialization : Marketing and Customer Service
Industry : Education
Duration : Aug 2015- Present
Monthly salary : MYR 1500
Last Drawn salary : MYR 2000
Work Description :
Supervise team members in order to ensure quality of service.
Supervise kitchen activities to ensure quality of food.
Hire, train and schedule the activities of food service personnel.
Ensure cleanliness of the outlet.
Investigate and resolve complaints akin to food service and quality.
Maintain inventory and ensure adequate stocks.
Manage cash register.
I hereby certify that all information written above is true to the best of my knowledge and skills. My academic and leisure activities have given me the capacity and confidence to work in mass media. My ability to work under pressure responsibilities efficiently. I believe that though the research for my dissertation I have shown myself to be capable of organizing my time effectively and using my initiative to come up with original ideas. In summary, I can able to offer your company great enthusiasm, passion and strong capabilities for advancement in this industry. I believe that I am well qualified for this position and would welcome the opportunity to discuss my specific qualification with I look forward to hearing from you soon.
I am available for interview at any time, please do not hesitate to contact me if you require any further information. Thank you for your consideration.
Your sincerely,
TILAKAM
TILAKAM PANNEER SELVAN
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