Facillities Services & Real Estate

Sharon Fernandes

Tel +92-21-352*****

Cell +92-321-*******

Email: ****************@*****.***

Awarded Skilled sponsored visa grant. I will be moving to South Australia in June 2017.

OBJECTIVE

To seek a suitable position in Administration or Reception services, where I will be able to justify my experience of the past over eighteen years in Facilities, Services and Real Estate.

ACCOMPLISHMENTS

Chemours Services Sarl successful Spin-off 2015

Foundation of Karachi Warehouse Project in KPT 2013

Six Sigma Certified 2013 (Green Belt)

Renovation Project completed at Karachi office 2011

Board of Directors EMEA Safety Award 2009- 2010

Signing of responsibilities segregation of documents between DuPont & Pioneer Successful closer of DuPont Lahore office with proper handing over to Pioneer 2010

Managing Lahore office customer needs & focusing on DuPont Lahore & Pioneer responsibilities at Lahore office 2008

Accomplishment Award in gratitude & appreciation to commemorate Highest Growth in AP Region 2002

Accomplishment Award for the highest growth in AP region 2001

PROFESSIONAL WORK EXPERIENCE

DUPONT PAKISTAN OPERATIONS PRIVATE LIMITED

Duration: 2000 to Date

Designation: Facilities Services Real Estate Leader

February. 01, 2009 Facilities, Service & Real Estate Leader Pakistan – DuPont

May. 01, 2008 Facilities, Service & Real Estate Specialist Karachi - DuPont

January. 22, 2001 Facilities, Service & Real Estate Executive - DuPont

April. 24, 2000 Facilities, Service & Real Estate - DuPont

Reporting Manager: Abdurrahman Temocin

FS&RE Leader TMENAP

Major Responsibilities

Facilities:

Work Space: Manage workplace services for DuPont Pakistan Sites according to customer requirements at competitive costs and quality to maintain efficient operations

Front Office services: Managing PTCL, PABX, Visitor handling, CCTV, Asset moving & shifting, PA System & Fire Alarm Systems

Time Management System: Monthly attendance records & Operation of Access Control systems

Conference Room facility: Furniture fixture, multimedia, television, DVD recording facility, Polycom telephone facilities

Equipment room facility: Photocopier, Printing, paper shredder, office stationary supplies

Pantry/ Lunch area facility: Pantry supplies, crockery, Microwave

Utility services: Managing Power Supplies & Miscellaneous Bills

FSRE Stores: Checking/Inventory, Record Maintenance & Warehousing

Pool car: For all employees, Manage Company Vehicle data, transfer claims.

Vehicle fleet: Registration, taxation, vehicle incidents/mishaps & maintenance

Telephone/Cell phone management: New lines, transfers & new applications

Security: C-Track system, Company ID cards, Auditors, Visitor card, Emergency Plans & Local Evacuation Plan / Bomb threat, Employees security awareness orientation /training

Services:

Contract Administrator for service providers: Implement policies, procedures, tools and techniques necessary to ensure that contractors perform to the required level of safety, quality and timeliness

Building/Office Repair & Maintenance: Civil work, lightening, A/C, Furniture fixture, Interior decoration, Air ducting system, carpeting, tiling & Housekeeping services

Asset Management: Receiving, tagging, shifting/ Gate pass

Record Management: Implementation of CRIM Policy, Spring cleaning

Security Services: CCTV, guards staff management, reception security, Emergency notifications, I’m Okay process, Physical security for sites, lock & key controls

Legal cases: Coordination with Security for legal & criminal vehicle cases

Travel / Visitor security: Managing with guidelines, arrangements & rent a car/pool car services

Manage contractors & contract relating to service provision, Real Estate and Security services

Surveys: Regular surveys of customer satisfaction conducted to identify potential areas for improvement

Budget Holder & Approver: Prepare and control the FS&RE operational including Security and CapEx budget forecasts, Data base reports, Score card, Cost center reporting, Analytical tool & CI projects.

Audits: Participate in local audits relating to SHE & Safety

Coordination with Pioneer personnel for FSRE matters

Maximize departmental productivity through the implementation of procedures, work processes & control permits and individual performance reviews

Ensure compliance with policies and procedures relating to Safety & Security, Asset Management, or other policies controlled by FS&RE

Motivate, Advice, Coach and Develop subordinates to produce a customer and result focused team

Ensure 100% Compliance with DuPont’s and Customers' Code of conduct, Regulations, Procedures and EHS rules on site

Budget Holder: Prepare and control the FS&RE operational cost including Security and Capital Expenditure budget forecasts, Data base reports, Score card, Cost center reporting, Analytical tool & Regional Continuous Improvement projects.

Real Estate:

Rent Agreements: Communication with Land lord for space needs

Real Estate: Bringing together with Sourcing for searching new location, Site selection for site for office & Warehouse

Real Estate: Managing day to day issues of Office Rental issued for all Sites

Contract making: Management with sourcing for contract making

Security & SHE: Coordination with security and SHE for their audits, assessments and clearance processes for sites

Construction, Renovation & Site infrastructure modification: Space planning & Allocation, Layout, furniture & fittings to ensure corporate & business requirements are met

Landlord Coordination: Interaction with Landlord on issues relating to DuPont occupancy of existing premises

Reckitt & Colman Pakistan “Executive Front Office” June - July 1999

Major Responsibilities

Front Desk Services/Time Management

Secretarial support /Follow up for payments

Coordination for Travel and Hotel arrangements

Visitor Handling/Mail Courier/CCTV/PA System

Letter Drafting/Helping hand for Managers & Senior Executives.

St. Patrick’s High School “Primary Teacher & Front Desk Officer” 1996 – 2000

Major Responsibilities

Substitute Teach for games

Substitute Office Assistant

Primary Class Teacher

PROFESIONAL TRAINING

INTERNATIONAL, EXTERNAL & INTERNAL TRAININGS & WORKSHOPS

BIFM Trainings Recession management, Workload & Innovation 2016

ETQ Reliance Training Poland Warsaw May. 17th – 19th 2016

BIFM Training Finance for non-Financial Managers 2015

BIFM Training Key Performance Indicators 2015

BIFM Training Conversations with Customers 2015

BIFM Training Advanced Negotiation 2015

DuPont Code of Conduct: Ensuring a Sustainable Future - Legal Eagle Module 2015

Ethical Awareness & Decision Making – Legal Eagle Module 2015

Maintaining DuPont Cyber Security – Legal Eagle Module 2015

BIFM Training Getting started in Facilities Management 2014

BIFM Training Health & Safety 2014

BIFM Training Negotiation Skills – The principals 2014

BIFM Training Thinking Strategically 2014

Diversity at work – Legal Eagle Module 2014

Misstatement of Official company records – Legal Eagle Module 2014

Effective Procurement Management Training Bangkok Silom, Thailand June. 30th 2013 – July. 6th 2013

Law & Compliance Dubai June. 22nd 2012 June. 27th 2012

People Leader Development Series–PLDS 1 Istanbul Turkey Oct.11th – Oct. 16th 2010

GB Six Sigma Certified - project “Meeting Safety Standards & Security needs

at Warehouse Karachi” August 2013

Diploma in “Administrative Skills” Pakistan Institute of Management 27th Oct. 2009 – 03 March 2010

Communication Skills – Headway Nov. 3rd 2010

Bringing Efficiency to Your Work Space” by various speakers from 3M Pakistan. June 26, 2009

Team Leadership by Mr. Wali Zahid, (CEO) from Skill City. June 12, 2009 at DuPont

Principle Centered Leadership by Ms. Andleeb Abbas, (CEO) from Franklin Covey. June 03, 2009 at DuPont

Leadership Session by Mr. Asad Rizvi, from Terra Biz / Owner of ECube. May 18, 2009 at DuPont

NLP (Neuro-linguistic Programming) by Dr. Moiz Hussain, (CEO) from The Institute of Mind Sciences. April 07, 2009 at DuPont

Work Life Balance by Dr. Waris Qidwai, Professor & Chairman Department of Family Medicine from AKUH. March 24, 2009 at DuPont

Training on Competency Model – Performance Partnership by Humera Ahmed, (DuPont HR) March 05, 2009

Depression at Workplace by Dr. Erum Maqbool, EAP Consultant DuPont Oct. 09, 2009

Leading for Results – Octara 21st Oct. 2009

Emotional Intelligence by Dr. Erum Maqbool, EAP Consultant DuPont. Nov. 18, 2008

Bullying at Workplace by Dr. Erum Maqbool, EAP Consultant DuPont. October 21, 2008

On Job Training on FSRE Policies, Procedures & Implementation at sites

On job Training on Security Policies, Procedures & Implementation at sites.

Training on the Role of FSRE with Crises Management

Telephone Success – Horizon Institute

Targeted Development Program – Sheraton Hotel, Karachi

First Aid Training - Pakistan Red Crescent Society

Customer Relations Skills for Administrative Professionals – Rose-Marie Fernandez

Coaching for performance – Sara Ahmed

Pakistan Corporate Women Achievers Conference – Marriott Hotel, Karachi

Effective Business Communication – Gulfstone Training Karen Allawalla

Critical Conversations – NHR Nov. 10th 2005

Lead yourself to excellence – NHR Aug. 5th & 6th 2003

Defensive Driving – Consult & Train May 17th 2002

Bringing Efficiency to your Work Space – 3M - Marriott Hotel, Karachi

WORKED AS A LEADER/TEAM MEMBER WITH DIFFERENT DESIGN TEAMS IN DUPONT

Team Building Event at DuPont in May 2009

20 Years for DuPont & Eid Milan Celebration at Arena in October 2009

Children’s Day at DuPont in July 2009

Ex - CEO’s Farewell at DuPont in June 2008

Eid Milan Party at Arena in October 2008

Member of the Crisis Management Team

Team Leader for Asset Disposal Team to date

Lead Function FSRE by giving clear direction to all team members.

SOCIAL ACTIVITIES

DuPont Women’s Network (DWN) Leader – Pakistan

Member of The Christian Friends, since year 2010 (fund raising committee for poor and needy)

Representative of DuPont at DIA forums since June 09, 2009

Member of CVA Team- DuPont Pakistan Operations

Member of Design Team- DuPont Celebration Year 2007

Member of The Karachi Goan Association, Pakistan since 2004

Senior member of The Charismatic Renewal in Karachi, Pakistan since past 25 years

Attended in house seminars and various night visuals for spiritual growth.

EDUCATION

Bachelors of Arts Degree from University of Karachi

H.S.C Part 1 & 11 completed from St. Patrick’s Girls School

S.S.C Part 1 & 11 completed from St. Joseph’s Girls School

COMPUTER SKILLS

ETQ Reliance share point

FM Interact, FM CAD, FM Space

MS Office: Word, Excel, Power Point

Email Systems: Lotus Notes, Outlook Express

Internet & Intranet

PERSONAL INFORMATION

Date of Birth: October 25, 1978

Religion: Christian

Languages Spoken: English

COUNTRIES TRAVELED

New York, Florida, Chicago, Germany, Poland, Switzerland, Turkey, Thailand, Dubai & India

INTERESTS AND HOBBIES

Project Management, Presentations & Social activities

REFERENCES

Available on request

Contact this candidate