Property Accounting

Gail Thomas-John

** ****** ***** **. ******, GA *0132

Cell: 347-***-****

Email: aczdnm@r.postjobfree.com

Summary

MBA Graduate with solid accounting knowledge, excellent leadership, interpersonal,

organizational and time management skills. Experienced in the preparation of Financial

statements using the GAAP method.

Skilled at learning new concepts quickly, working under pressure and communicating ideas clearly and effectively.

Extensive computer training, including knowledge in the implementation of computerized

accounting systems.

Supervisory, Management. Human Resources and Customer Service skills.

Experienced in Hotel and Real Estate Management, Call Center and small business

organizations.

Experience

Self Employed : Consulting and Bank reconciliations services and preparation of journal entries for clients ( January 2016 – December 2016).

Customer Service Analyst /Team Manager, Alorica Kennesaw, GA. July 2009 – April 2015

Management of 20 customer service agents on a daily basis.

Designed and prepared spreadsheet to track employees performance on a daily basis

Conduct weekly coaching to employees and offer feedback on their progress

Training of employees on the job processes.

Daily monitoring of employees production and attendance

Check and approve team’s payroll for bi-weekly payroll system

Manage daily processes to ensure that clients’ expectations are achieved.

Monthly preparation of management reports.

Review customer accounts for acceptance of contracts, and process charges and credits as necessary.

Audit accounts for the removal and set up of insurance to customer accounts.

Validate billing information with cold calls to Verizon Wireless customers nationwide.

Update and maintain billing information utilizing ACSS and WFM programs.

Track daily calls by recording call information into internal program.

Senior Accountant, Cushman & Wakefield, Inc, New York, NY 2005-2008

Preparation of monthly financial statements for multiple commercial real estate clients. Complete monthly financial close process including bank reconciliations, preparing and posting adjusting entries,

Maintain schedules supporting balance sheet accounts

Prepare monthly variance report, highlight and provide explanations for significant variances in operating report.

Review AP invoices for proper coding and approve batches for processing.

Monitor all billing aspects of Lease Administration.

Least Abstract from contracts all applicable rental income, escalations and pertinent details.

Calculate and reconcile annual Operating Expenses, Real Estate Tax Escalations, CAM, and Porter Wages

Calculate monthly funds distribution for owners.

Record payroll entries into ledger.

Prepared and filed monthly Sales & Use Tax returns

Preparation and input of Budget Data.

Daily management of Cash Flow and preparation of reports.

Preparation of reports for annual and quarterly audits

Financial Manager, Protran Fleet Management Services, Barbados 2001-2005

Preparation of monthly Financial Statements UK GAAP.

Managed and reviewed the month end process.

Performed financial and analytical review of monthly results.

Responsible for the year- end audit and close out.

Preparation of year end financials and related schedules as required by external auditor.

Preparation of Statutory payments, including VAT.

Implementation of computerized accounting program.

Human Resources Manager, Club Rockley Barbados Hotel – 1998-2001

Devise and develop recruitment and selection processes

Devise policies and procedures to facilitate the recognition and movement of

High performing employees and employee reviews.

Supervised weekly and monthly payroll of 300 employees.

Discipline employees according to company rules and union agreement.

Conduct employee orientations

Tracked employee attendance and issued warnings as necessary.

Accounts Supervisor, Club Rockley Barbados Resort Hotel 1990-1998

Supervised accounting personnel and trained new hire to the department.

Deputized for the Financial Director in his absence.

Preparation of monthly Financial Statements for review by the Finance Director.

Assisted in the preparation and input of annual budgets.

Reconciled general ledger accounts and prepared reconciling schedules.

Prepared Variance analysis reports.

Organized the cash levels required on a daily basis and issued floats to 3 shift front desk personnel.

Spot check cashiers floats for discrepancies.

Managed inventory and stock taking on a monthly basis

Managed daily cash flow.

Review internal audit reports.

Preparation of Management reports.

Education

Masters - Business Administration (Minor in Relationship Marketing & International Business) 07/2003

University of Surrey, Guildford, Surrey, UK

Diploma Management Studies (Concentration in Accounting) Honors 11/1994

Certificate Quantitative Managerial Decision Making

Barbados Institute of Management & Productivity, Wildey, Christ Church, Barbados

Diploma Front Offices Sales & Reception Procedures 03/1984

Certificate French General Conversation with Hotel Studies

Barbados Community College, Howells & Ivy Cross Rd, St. Michael, Barbados

Skills

Microsoft Word, Excel, Outlook, Yardi, Business Works, Accpac, Realworld, QuickBoooks

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