Customer Service Medical Assistant

Professional Summary

Skills

Work History

JOCELYN CROWE

**** ******** ****, *******, ** 35121 (H) 205-***-**** (C) 205-***-**** *******.*******@*****.***

Efficient and reliable Medical assistant with two years experience at Premier Urgent & Family Care. Assisted with technical nursing treatments, supported diagnostic procedures and charted resident records. Level- headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. Interested in a full-time role in a top-notch facility.

CPR/First Aid certified

Trustworthy companion

Efficient and reliable team player

Certified Nursing Assistant

Customer service-oriented

Filing and data archiving

Multiple Tasks

Daily Office Operations

Certified Nursing Assistant 07/2015

TLC Nursing Center – 212 Ellen St. Oneonta, Al 35121 Monitored vital signs, such as blood pressure and pulse. Changed sterile dressings.

Provided pre- and post-operative care.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles. Maintained a clean, healthy and safe environment.

Followed safe lifting techniques and individual resident lifting instructions. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.

Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds. Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.

Medical Assistant / Receptionist 07/2015 to Current Premier Urgent & Family Care – 4643 Camp Coleman Road, Trussville Al Monitored vital signs, such as blood pressure and pulse. Tested and recorded blood glucose levels.

Obtained information about clients' medical history, drug history, complaints and allergies. Scheduled and accompanied clients to medical appointments. Performed clerical duties, such as word processing, data entry, answering phones and filing. Maintained sanitary residents' and program rooms.

Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, and EKGs.

Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.

Monitored expiration of medical supplies and medications. Triage patient calls and questions.

Researched and resolved accounts payable discrepancies. Education

High School Diploma: 2008

Belford High School - 216 N. Mosley Ste 200 Wichita, KS 67202 Pharmacy Technician: Pharmacy 2013

PennFoster - 925 Oak St. Scranton, PA 18515

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