Administrative Assistant Manager

Tamera Bosovich

**** - **** ******

Kenosha, WI *3144

aczdkb@r.postjobfree.com 262-***-****

Diligent Administrative Assistant & Paralegal/Legal Assistant

Focused • Dedicated • Accountable

Proactive problem solver who anticipates needs and takes initiative to ensure efficiencies. Draft legal documents. Sensitivity for clients. Talent for effectively managing calendars and travel, handling phone inquiries, and administering domestic and international expense reports. Tackles challenging situations with calm and ease. Recognized go-to person who diligently responds to requests insuring reduced workloads.

Expertise in:

Legal Drafts International Travel Report Generation Correspondence Contracts Review

Professional Experience

RIZZO & DIERSEN, SC, Kenosha, WI

Legal Assistant 2016-2017

Provided support to Family Law Attorney

Drafted legal documents

Created correspondence to Court, Opposing Counsel and Clients

Managed client conferences and provided excellent customer support

Filed legal documents through Wisconsin Circuit Court Access eFiling program

AMERICAN METAL TECHNOLOGIES, Racine, WI 2016

Administrative Assistant

Provided support in Human Resources

Coordinated training for employees; analyzed training and maintained records

Employment Verification

Maintained requirements for active and inactive employees

Composed reports for management

THE SENIORS FOUNDATION LLC, Kenosha, WI 2015

Paralegal

Provided support to Attorney and Office Manager.

Drafted Revocable Trusts, Power of Attorney for Healthcare, Property & Wills

Drafted Quit Claim Deeds

Customer Satisfaction in Client Contact

HARLEY-DAVIDSON MOTOR COMPANY, INC., Milwaukee, WI 2005 to 2014

Administrative Support Specialist Senior / Executive Assistant 2007 to 2014

Provided support to the VP of Legal and Managing Director, International Legal Affairs, 3 Senior Counsels, and the Assistant General Counsel of Compliance & Strategy. Prepared internal memorandums, business correspondence, contract, and legal documents. Supported overall departmental facilities including ordering office furniture, general moves, and new employee setup. Supervised college intern.

Organized international travel by verifying visa needs, setting up travel arrangements

Ensured successful meetings by confirming internal staff and outside counsel availability, arranging conference rooms and phone access setup, recording minutes, and assisting with presentations.

Developed optimal PowerPoint presentations.

Created and administered accurate expense reports.

Empowered management knowledgebase of expenditures by running reports utilizing CounselLink.

Administrative Assistant (Spherion Contractor) 2005 to 2006

Aided the Director of Parts and Accessories and the Screamin’ Eagle Race Team Manager. Assisted with racing schedules. Processed and submitted invoices for payments to suppliers. Organized meetings.

Developed and implemented Chrome Consultants training program for dealer use by collaborating with the Retail Operations Manager and outside vendor.

Ensured future hire success by compiling position procedural handbook.

TIME WARNER CABLE, Milwaukee, WI 2006 to 2007

Senior Administrative Assistant

Delivered support to the Senior Vice President of Engineering & Customer Operations and 8 direct reports. Provided back-up assistance to the Wisconsin Division President’s Executive Assistant and 6 other Vice Presidents. Screened calls and rerouted to appropriate resource.

Guaranteed positive customer experience by promptly resolving inquiries and following-up ensuring satisfaction.

Supported efficient domestic and international travel by arranging ticket purchases, creating itineraries, and providing receipt organizer.

Ensured management remained on-time and within schedules by maintaining calendars utilizing Outlook. Facilitated effective meeting planning activities by arranging logistics including catering and video conferencing setup.

Developed accurate expense reports by managing trip receipts.

Education

Completed 55 Credits in Human Services, Child Development and Spanish,

Southern Illinois University, Carbondale, IL and The College of Lake County, Grayslake, IL

Professional Development

Wisconsin Notary Public

Paralegal Certificate, Carthage College, Kenosha, WI

Coursework: Project Management Methodology Certification; Crucial Conversations; Fundamentals of Kaizen; Fundamentals of Fishbone Diagrams & 5 Why; Lean Office Experience; Stakeholder Communication

Technical Skills

Microsoft Word, Excel, PowerPoint, and Visio; SAP for Expense Reports; CCAPS; CounselLink

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