Customer Service Manager
Resume:
Jessica Fisher
Memphis, TN *****
*******.********@*****.*** - 901-***-****
My objective is to secure a position where I can become a valueable asset through untilizing acquired knowledge to my fullest potenial and the opportunity to share the vast knowledge and experience I have gained in my professional life.
Authorized to work in the US for any employer
WORK EXPERIENCE
Returns Processor
Adecco, Nike - Memphis, TN - October 2016 to Present 38118
• Pick the required products, verifying items using UPC codes
• Operate RF gun during order picking process
• Package items for shipment
• Ensure items are scanned into computer system at the end of the picking process
• Walk throughout the Warehouse - Fulfillment Center for the majority of the shift
• Perform additional warehouse tasks outside of primary job function Department Manager Deli
Walmart - April 2016 to September 2016
6727 Raleigh Lagrange Rd,
Memphis, TN 38134
• Interact with customers. Being friendly and courteous will help keep customers coming back
• keep their eyes on a lot of elements: food standards, costs, safety, etc.
• leaders in the kitchen, rallying their team during heavy shifts, resolving conflicts and getting the job done.
• deal with costs, pricing, creating work schedules and more.
• Keeping work schedules, shipments, cleaning schedules and more organized is crucial to the job.
• Dealing with employee conflict, irate customers and wrong stock orders is part of a Deli manager's job. Being able to come up with a solution quickly is a needed skill.
• accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
• expect long days around hot cooking elements, much of it on their feet Super Target
Team Leader Deli & Bakery
Cordova, TN - August 2003 to September 2016
38018
• Order supplies and create work schedule for all team members
• Keep all paper work neatly
• Keep up with inventory
• Interactive with the customers
• Coach and evaluate team member performance
• Deliver a great-looking sales floor through signs, labels and training. Read labels and other product information.
• Lift 50 pounds
• Use technology to read instructions and enter information. Move merchandise using proper equipment EDUCATION
Ashworth High School
2003
SKILLS
45 WPM (10+ years), CUSTOMER SERVICE (10+ years), EXCEL (10+ years), MICROSOFT EXCEL (10+ years), MICROSOFT WORD (10+ years)
ADDITIONAL INFORMATION
Technical Skills
• Proficient in Microsoft Excel and Microsoft Word
• Ability to 10-Key by touch, Typing 45 WPM with 90% accuracy
• Excellent Customer Service and Skills skills
• Operate RF gun
• Packer
Contact this candidate