HARISH PATEL

Mumbai, Maharashtra ****** C: +91-888******* aczdj1@r.postjobfree.com

Well-qualified professional holding H1B visa with 5+ years of experience in SAP Warehouse Management, Material management and Logistics execution in discrete process industries. In-Depth Cross functional experience in SAP modules like SAP MM, SAP IM and SAP SD along with SAP PM. Successful in solving new challenges and gaps; to meet the requirements of clients. Project implementation skills include Requirements gathering, Functional and technical specifications, Data migration, Customization, Configuration and SAP Best practice methodologies across diverse manufacturing industries and Distribution centers.

1 yr experience on SAP Automation using Worksoft Certify. Extensive experience in working on Radio frequency Solutions for SAP Warehouse management. Extensive experience in Batch management, Storage unit management and Handling unit management. SAP Warehouse Management.

SAP Logistic Execution.

SAP ABAP

Worksoft Certify.

SAP Plant Maintenance.

MS Word, Excel and PowerPoint.

Fast Learner

Excellent communication skills

Excellent team player with a positive attitude.

Excellent diagnostic skills.

Application Support Team Lead, 03/2016 to Current

Accenture Services Ltd. – Hyderabad, India & Atlanta, USA Client: World's Largest Non-Alcoholic Beverage producer. Project: Application Support- AMS

Project & Assignment Description: The Client was the biggest non-alcoholic beverage manufacturing company in the world. It had more than 400 bottling units in North America itself. The client was using SAP since the launch of SAP itself and had SAP WM implemented in 6 of the distribution plants. Client's complete SCM was a custom solution designed to improve efficiency and reduce cost. The AMS project was focused on providing support to the SAP applications of the client.

Responsibilities: As the offshore Lead and primary POC for the KT transition from previous support vendor, my task was to ensure the complete Supply Chain transition to Accenture and make the team ready for taking over all the support activity of SCM area. Also representing the AMS SCM team from Accenture during P1 and P2 bridge calls and driving it to closure with regular updates to the business stack holders. Offshore role:

The primary point of contact of all AMS SCM issues from offshore. Ensuring the team SLA are in Green with more than 99% of ticket closure in SLA times since June 2016. Carrying out root cause analysis for long pending problem tickets which were passed on to Accenture support by previous vendor.

Identified two bugs in the business design as part of support and suggested correction code fix. Solely working on complex issues because of the prior experience in the client landscape. Onshore role:

Worked as the Business Process Designer in the SAP WM Functional area to Coordinate for the cloud migration and stabilization project of the clients SAP landscape. Represented the AMS SCM team in the war-room bridge for two weeks and worked on the business critical Voice Pick and EIM stabilization post the Cloud migration. Worked with the client SCM IT Director and ensuring the business critical issue get escalated to the right team PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

and resolved with minimum business impact.

Worked as SME in all Voice Pick issues and the custom EAM solution of the client along with the complete knowledge on the client's custom picking and distributions solutions. Application Development Senior Analyst, 11/2014 to 05/2016 Accenture Services Ltd. – Hyderabad, India

Client: World's Largest Non-Alcoholic Beverage producer. Project: Managed Services- WOP

Project & Assignment Description: The Client was the biggest non-alcoholic beverage manufacturing company in the world. It had more than 400 bottling units in North America itself. The client was using SAP since the launch of SAP itself and had SAP WM implemented in 6 of the distribution plants. Client's complete SCM was a custom solution designed to improve efficiency and reduce cost. The MS-WOP project was focused on rolling out enhancements and suggesting system improvement.

Responsibilities: As a SAP WM functional consultant at offshore, the primary task was to provide the functional guidance to the development team during the build phase of the custom objects, create UTP test scripts and perform the functional unit test, Integration test, support users in UAT, production cut-over tasks and warranty support. Deployed Voice Picking application in 12 plants for the North America division of the client. Upgraded the Voice Picking application for 79 plants of the NA division of the client. Deployed the Automation Warehousing solution in 3 plants having 2 interfaces with SAP. Worked on the implementation for SAP PM in three new plants of the client for automation palatalization system.

Worked on the development of a new interface with latest Mulesoft system for forklift efficiency improvement project of the client.

Performed requirement gathering, functional design documentation and FUT/IT and UAT for more than 15 objects for the clients custom solutions in WM, IM and EAM area. Also wrote test scripts for IT and UAT to be used in all phases of testing (in HPQC). SAP WM Functional Consultant, 11/2013 to 10/2014

Accenture Services Ltd. – Mumbai, India

Client: Global Medical Device company

Project: SAP Technical Upgrade

Project & Assignment Description: The client was one of the major medical device manufacturing company based out in USA. The ERP of the client comprised of a complex architecture with manufacturing and distribution plants spread across the globe. Each plant has a different process in place for sales and distribution and logistics. The client was technically upgrading the SAP ERP 4.7 to SAP ECC 6. Responsibilities: Worked as the only SAP WM functional consultant at offshore in the complete SAP Upgrade project with no formal transition of knowledge of business process from client. Proactively learnt the business functionalities and guided the testing teams in validation the new ECC environment. Worked on the client's relatively new business process of labeling which went live in Dec 2013 only in WM managed plants and took the responsibility to automate it. Recorded 100 business processes including put-away, picking, STO and RF transactions for automation testing using WORKSOFT CERTIFY tool.

Installed a third party WMS software Wavetrak which is used to generate HU number in the client's ERP and its behavior in the new ECC system was tested.

Encountered two existing issues related to a custom put away t-code when serialized product was used and provided analysis for it.

Provided test data to the automation and manual testing test for Supply Chain scripts related to STO, RF transactions, customized picking t-code used in non- WM managed plants. Prepared User Training documents for the various custom t-codes used for creating STO between the different plants.

Application Support Junior Analyst, 03/2012 to 10/2013 Accenture Services Ltd. – Hyderabad, India

Client: Global Automotive Company

Project: Application Support and Maintenance

Project & Assignment Description: The project was an application and service outsourcing project with more than 700 IT applications of client around the globe. ATLAS is one of the application in this projects which deals with supply and logistics of spare parts which were shipped across globally. The ATLAS WM team was responsible for the issues faced in the WM area of the clients distribution warehouses in USA and Europe. 1) Monitored and reprocessed failed idocs of the critical inbound interface including the ASN idocs and vendor invoices after taking appropriate action as per the Client approved solution. 2) Analysis of repetitive issue of unpacked HU in an Intercompany STO which was caused because of different Inco terms in the POs and proposed permanent resolution via code changes. 3) As part of maintenance task, defined and configured a new storage type in the existing warehouse. 4) Proactively prepared error resolution documents for different errors of ASN idocs, virtual warehouse processes and critical issues (high priority issues) and got a sign off from client BAs. 5) Transferring knowledge to new resources in the team on the WM business workflow. 6) Addressing User queries raised for inbound deliveries, HUs, Outbound deliveries and shipments. 7) Worked in the EWM support for 4 months after Go-Live in June 2013. 8) Active participation in all the non project events organized throughout the year. Organized the SAP Tower team outing in Jan 2013 attended by 60 members. Solely conducted two big events (Cricket matches and Mindsweep) in the outing.

Bachelor of Engineering : Electronics and Telecommunication, 2011 K J Somaiya College of Engineering - Mumbai

EDUCATION