Assistant Microsoft Office

ROXANA F. DELBARCO

**** ** **** ***. ****** BEACH, FL 33445

Phone: 561-***-****

*******@*******.***

Medical receptionist with extensive experience in the medical office who is also bilingual in Spanish and English.

Skills & Strengths:

Credit and Collection

Accounts Payable and Receivable

Account Reconciliation

Authorization and Referrals

Accounting (QuickBooks)

HIPAA and OSHA Certified

Patient Check In/Out

Insurance Verification

Microsoft Office, Excel, Outlook

Bookkeeping

EMR

Professional Experience:

Requested patient name and time of arrival on sign in sheet

Verified patient’s eligibility for next day’s appointments

Verified demographic information as applicable

Secured patient’s signature on all medical forms

Collected co-payments, as applicable

Verified and updated any changes on patient demographics

Notified medical staff of patient arrival

Maintained patients informed of progress or delays in physician schedules

Answered phones, made appointments

Transferred phone calls to extensions as necessary

Took messages and distributed them appropriately

Logged all incoming faxes and reports as requested by doctors

Confirmed patient appointment for the following day

Re-scheduled patient appointments / Mailed notices to patients who no-showed

Addressed patient problems or concerns

Complied with company and regulatory guidelines

Performed other related duties as assigned

Employment History:

South County Mental Health

Patient Assistant Prescription Coordinator. September 2016 to January 2017

Florida Premier Cardiology

Administrator Assistant June 2008 to May 2015

Dermatology Associates of the Palm Beaches

Administrator Assistant May 2006 to May 2008

Education and Training

Universidad San Martin de Porras Lima, Peru

Associates Degree in Education

References:

Available upon request

Contact this candidate