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Customer Service Medical

Location:
Honolulu, HI
Salary:
17 hr
Posted:
March 20, 2017

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Resume:

Julie A. Hales

*** ******* **** ********, ****** 96813

Mobile: 808-***-**** aczd7b@r.postjobfree.com

PROFESSIONAL SUMMARY

Capable administrative professional with experience in medical records, purchasing, and a wide variety of general clerical functions.

Diligent team player who uses initiative and problem-solving skills

Thoughtful communicator who enjoys teaching others

Organized and detail-oriented

Customer service oriented

EXPERIENCE

Queen's Medical Center Honolulu, Hawaii 2005 - 2016

Medical Records Clerk

Pulled charts daily for appointments, including surgeries.

Filed medical records and solely responsible for purging of records according to requirements.

Responded timely to subpoenas and other requests for information.

Self-taught in the department's various systems.

Used initiative in asking system vendors for assistance and instruction.

Learned new software and designated as point person and trainer on how to access data.

Initially brought on board as temporary and after a few months, was offered full-time, regular employment.

Independent Caregiver Honolulu, Hawaii 2000 - 2005

Supported the rehabilitation and daily needs of an individual.

Wilwood Engineering Camarillo, California 1998 - 2000

Purchasing Agent

Placed daily orders required for production and general office in the manufacturing department.

Facilitated the development of a state-of-the-art tool crib.

Created on-line ordering and next-day delivery for time-sensitive tools.

Created a vendor base to make quality custom drills.

Julie A. Hales 808-***-**** Page 2

Core-Vent Bio-Engineering Calabasas Hills, California 1990 - 1997

Purchasing Agent

Promoted in 1992 and assumed purchasing accountabilities including vendor selection and negotiations.

Assisted multiple vendors in improving quality and on-time delivery processes through creating partnerships, due diligence and an improved audit program.

Procured components from a distributor and locked in best price annual contract, ensuring future inventory for medical grade titanium and gold.

EDUCATION / CERTIFICATIONS

Medical Insurance Billing Technician Certification Technology Development Center Ventura, California

Good Manufacturing Practices (GMP) Certification of Completion Core-Vent sponsored Calabasas Hills, California

ISO-9001 Training Core-Vent sponsored Calabasas Hills, California

Computer Operations Diploma Cannon's Business College Honolulu, Hawaii

High School Diploma Kalaheo High School Kailua, Hawaii

COMPUTER/OFFICE SKILLS

Microsoft Word and Excel

MediSoft 2000

Electronic Calculator - 146 kpm

Typing - 45 wpm



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