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Safety/Risk Loss/Legal Affairs/Admin/Customer Service

Location:
Hesperia, CA
Posted:
March 20, 2017

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Resume:

Catarina Arias

aczd26@r.postjobfree.com

626-***-****

Dear Hiring Manager,

I am currently seeking out new opportunities. I believe I would be a great asset to your organization as I am reliable, dependable, a team player, possess great problem solving skills, take ownership of tasks assigned as expeditiously as possible and have a can do attitude. I am resourceful and think outside the box when necessary.

Additionally, I have expertise in the following:

Managing projects and conducting research

Customer Satisfaction focused and strong relationship building skills

Excellent time management, verbal communication and interpersonal skills

Review, analyze and settle claims for product liability

My extensive background allows me to adapt in any environment. I look forward to hearing from you and appreciate the opportunity.

Respectfully,

Catarina Arias

CATARINA ARIAS

aczd26@r.postjobfree.com

626-***-****

EDUCATION

University of Laverne MSLM/MBA in Progress

B.S. Legal Studies/ABA Approved Paralegal Certificate

A.A. Behavioral Science

WORK EXPERIENCE

Corporate Risk Loss/Safety and Legal Affairs Manager/Paralegal

C&F Foods, Inc. 2013-Present

Review and amend both incoming and internal Contracts and Agreements

Maintain and Register Company’s Trademarks as needed

Review and Approve Artwork Packaging

Handle Workers Compensation Injuries and manage OSHA 300 Logs

Handle and resolve all complaints pertaining to alleged injuries resulting from the use of our product(s)

Draft NDA’s, Confidentiality, Broker, Carrier, Settlement and other Agreements as needed

Handle logistic related incidents such as accidents, lost and damaged products

Work closely with insurance carriers on legal matters, renewal of policies and Certificates of Insurance

Prepared and incorporated a companywide Injury Illness Prevention Program (IIPP) to be used

across all our state wide plant locations.

Prepared Safety topics based on Safety Audits and Inspections

Report directly to company’s President & CEO

Volunteer Investigator Technician

San Bernardino County Public Defender’s Office Homicide Division 2012-2013

Prepare and serve subpoenas

Assist with witness interviews

Prepare case files per attorney’s request in preparation for litigation

Accompany lead investigators on cases as needed

Take photos of crime scenes and upload for attorney’s retrieval and review for trial preparation.

Paralegal Intern

Law Offices of Mark Gonzales 2012 -2012

Prepare and Maintain Client Files

Request Police Reports and Medical Records

Greet Clients

Answer and screen incoming calls

Prepare conference room for Attorney/Client use

Office Manager

PM Heating & Cooling 2011-2013

Maintain office services by organizing office operations and procedures

Prepare Bids

Order and pick up parts as needed

A/P, A/R, Collections

Heavy phones and customer contact

Sales

Serviced Maintenance Agreements

Review and Approving supply requisitions

Executive Administrative Assistant/CSR

CWCI Insulation of L.A. 2003-2011

Completing a broad range of administrative tasks for one or more Executives

Manage projects and conduct research

Prepared and input orders for corporate billing

Heavy scanning, faxing and filing

Communicated with Vendor’s, assisted with Will Call orders

Draft letters, schedule meetings, research BOL’s and PO’s for discrepancies

Liaison between California branch and Corporate office in Wisconsin

Heavy phone lines

Sales-Telemarketing Manager/Customer Retention Manager

TruGreen ChemLawn 1996-2002

Prospect and generate sales revenue by adding new program residential customers and cross selling and up selling current customers

Compile prospective new customers call list/leads for telemarketers to contact and schedule a free lawn analysis

Close leads previously ran in assigned territory

Conduct retention and service calls through means of telemarketing and person to person contact

As Customer retention Manager, I contacted cancelled and irate customers and resold lawn care applications and renewed service.

LANGUAGES

Some Spanish and Russian

REFERENCES

Available upon Request



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