Manager Office
Resume:
KIMBERLEY NOCERA
Meriden, CT 06450
Sleep Solutions
BILLING SPECIALIST
Newington, CT 06111
Sept 2011-Present
AP/AR, Electronic Billing,CSR, appointments, insurance verifications, fulfillment of orders for pts., training receptionists, pre-pay reviews, insurance changes, process denials/appeals with third party carriers, correct and resubmit claim rejections, patient billing complaints, track Medicare compliance, track and request prior authorizations for third party carriers.
GAHC
Vice President
509 Maple Ave.
Cheshire, CT
July 2005 –May 2011
Scheduling, AP/AR, Home visits, supervised scheduling staff, QC, and on call staff, Liaison between State of CT managers and clients, private clients and family members and staff. Service orders from State of CT, 60 day reports, Worker’s comp claims, Interviews/orientation for new hires, background checks, all admin/financials for Director.
James K. Yue,MD, Internal Medicine
OFFICE MANAGER
760 Saybrook Road
Middletown, CT 06457
August 2003-March 2006
Duties include supervising office staff, dictation, electronic billing, reconciling payment with patient accounts, data entry, booking appointments, prescription requests, referrals to other physicians, verifying insurance and copay amounts, Accounts Payable/Receivable.
HomeCare Connection
OFFICE MANAGER
32 Miner Street
Middletown, CT
August 2001-June 2003
Duties included scheduling staff for elderly clients to perform home care. Applying payments to client accts. Billing State of Ct, private clients, and assisted-living facilities. Reconciling pymnts from clients to their weekly billing logs. Payroll/time slips for CNA's,HHA's, Homemakers/Companions. Interviewing, hiring and termination of employees. Conducting monthly/weekly staff meetings to implement client needs and State Requirements. Home assessments with family members, caseworkers and staff to maintain a safe and healthy living environment. Accepting referrals from State agencies and private clients. Troubleshooting for staff relief, twenty-four hours a day/seven days a week.
Dent 'N Scratch
OFFICE MANAGER
91-93 Airport Rd.
Hartford, CT 06114
October 1999-August 2001
Duties included answering phones on five incoming lines, greeting customers, administering 401k plan, Payroll/time slips, supplemental insurances, invoicing customers, applying payments to accts, maintaining daily database for employees work production, reconciling four different bank accts, daily deposits, creating advertisements, Accounts Payable/Accounts Receivable.
Aetna/Customized Communications/Kelly Services
CUSTOMER SERVICE
Middle Street
Middletown, CT 06033
September 1996-October 1999
Duties included heavy PC use, Maintained adequate database for Aetna clients, fulfilled phone inquiries regarding healthcare packages, distributed healthcare packages within a 48 hour turn around for Aetna customers.
Key Personnel /STAFFING CONSULTANT
142 State Street
North Haven, CT 06473
July 1996-September 1996
Duties included Payroll/timeslips for nursing staff, maintained staff for state-wide staff relief of Licensed nurses, recruited new employees, traveled to different facilities to promote staff relief. Counseled, hired, terminated employees, maintained personnel files for staff, provided state-wide staff relief for hospitals, convalescent homes, daily telemarketing calls.
Silver Springs Nursing Center
OFFICE MANAGER
33 Roy Street
Meriden, CT 06450
May 1992-January 1995
Directed business office operations, including Payroll/timecards, Human Resources, Accounts/Payable, Resident funds, supervised staff of four receptionists and two Medical Records Clerks. Employee benefits coordinator/HRO, answered telephone inquiries regarding resident funds with residents, family members, and State of CT caseworkers. Investigated and resolved grievances of Union 1199 employees, conducted periodic staff meetings, promoted, demoted and disciplined staff in accordance with Union 1199 guidelines. Personnel evaluations to Corporate office, Conducted Department Head meetings.
Contact this candidate