MARICAR T. ROQUE

Address: Deira, Dubai UAE

Mobile no: +971-*********

Email Add: aczcxc@r.postjobfree.com

Extensive Knowledge in Microsoft Office (Word, Excel & Power Point)

Consistently demonstrated the ability to efficiently and effectively interact with people at all levels

of management with deep sense of integrity, honestly and professionalism.

Organize, systematic, result oriented, can work independently or part of a team.

Proficient in Data Entry (Encoding & Typing).

Receptionist/Secretary

CAPRICORN BAKERY LLC Dubai, UAE

November 2013 up to present

Job Descriptions:

answer telephone, screen and direct calls

take and relay messages

responsible for sales invoicing

provide information to callers

greet persons entering organization

deal with queries from the public and customers

ensure knowledge of staff movements in and out of organization

monitor visitor access and maintain security awareness

provide general administrative and clerical support

prepare correspondence and documents

receive and sort mail and deliveries

schedule appointments

maintain appointment diary either manually or electronically

organize conference and meeting room bookings

monitor and maintain office equipment

control inventory relevant to reception area

tidy and maintain the reception area

Receptionist/Cashier

BALIWAG LECHON MANOK INC. Caloocan City, Philippines

April 2012 August 2013

Job Descriptions:

Reception support (Answers Telephone, screen and direct calls, take and relay messages)

Greet and entertain the guest / customer

Monitoring attendance sheets, including sick leave, and vacation leave

Maintains confidentiality of departmental records and reports

Open, sort, and distribute incoming correspondence, including faxes and email

Booking meetings schedule and confirm appointments for clients, customers, and suppliers

Purchase/ordering and maintaining stationery and equipment supplies.

Responsible for printing and scanning documents

Managing all the cash transactions

Maintaining daily account of the daily transactions

Balancing the daily account at the end of each day

Checking the daily cash balance

Solving all their cash related queries

Checking for the price of products and any discounts or offers

Receiving coupons and deducting the said amount from the customers

Organizing all the work they do and maintaining the accounting records

Reporting discrepancies they find within the accounts to their superiors

Making daily, weekly and monthly transaction reports

Sales Crew

Baliwag Lechon Manok Inc. (Grill and Restaurant) Caloocan City, Philippines

June 2009 May 2011

August 2011 December 2011

Job Descriptions:

Provides food and beverage service to guests using good customer service skills. Goal is to

exceed guest expectations

Set up tables and events including chairs, dance floors, silver and china

Services food, coffee, water and other beverages

Clears tables throughout the dining experience using proper methods for removing dishes,

glassware and silverware

Cleans banquet and dining rooms during and after the dining experience

Gives personal attention, takes personal responsibility and uses teamwork when providing guest

service

Listens, apologizes with empathy, finds a solution and follows through when resolving guest

problems.

Grand Paradise Travel and Consultancy Inc.

Onthejob Trainee

MayJuly2011

Riviera Mansion Hotel (Housekeeping Department)

Onthejob Trainee

JanuaryFebruary 2012

Bachelor of Science in Tourism

University of Caloocan City

Manila, Philippines

20082012

Place of Birth: Manila

Nationality: Filipino

Language known: English

Visa Status: Employment Visa

January 15,2011

Amadeus elearningReservations Essentials

Crown Regency Hotel at Cebu City January 31, 2011

Basic Hotel Operations

Puerto Nirvana Resort at Mindoro September 7, 2010

Mindoro as a tourist Destination

City Garden Suites, Manila March 29, 2010

Tourism and Climate Change

Travel Ilocandia at Laoag City auditorium Philippines September 10, 2009

Experience and Explore Ilocos

Pearl Garden Hotel at Adriatico Manila Philippines April 2, 2009

Career Opportunities in Tourism Industry

Caliraya ReCreation Center at Laguna Philippines February 10, 2009

Laguna as Tourist Destination

Asturias Hotel at Puerto Princesa Palawan Philippines October 2, 2008

Palawan as a tourist Destination

REFERENCE AVAILABLE UPON REQUEST

Contact this candidate