PROFESSSIONAL SUMMARY
Objective: To allow me to use my years of skills as a spa therapist and beauty care to help increase the positive track record of the company. .
KEY SKILLS AND COMPETENCIES
SKILLS
Excellent communication skills and a friendly/caring personality
An ability to work within a team and build relationships
Passion and drive for helping clients achieve their desired results
A commitment to learning and developing your skills within the industry
Excellent customer service skills
A confident and outgoing attitude
Duties and responsibilities
Be on time on your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices
Effectively inform and educate our guests about specific wellness concerns.
Be flexible with your schedule, supporting the needs of the spa
Properly care for equipment and use proper amounts of product to assist with cost controls.
Have complete knowledge and understanding of all services and products offered
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
Per communicate to management any and all occurrences involving staff or guests in the spa that require attention.
form prep work, properly clean and restock room as required
Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available.
Handle guests’ questions and concerns professionally and courteously
Provide accurate, appropriate and immediate responses to all requests by guest
Possess the ability to work without direct supervision.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa
Assist in all areas of spa operation as requested by management
Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
WORK HISTORY
Prince Maurice hotel 3 month
Belle mare plage hotel from 2012 to 2015
Australia- laiba hair, beauty and massage & Sanctuary Thai massage
JOB DESCRIPTION
Working Environment – Hygiene and Safety Requirements
Professional Attitude and Client Relationships
Knowledge and understanding of Client Relationships
Preparation of Client Service Areas
Spa Pedicure and Spa Manicure Treatments, application of French nail polish natural nail & glued temporary plastic nails with Nail Art
Basic Facial Treatment
Full Spa Body Treatment and Body Massage (e.g. relax, rejuvenate, Balinese, Swedish, detox, signature, ayurvedic, sport, foot, candle )
Exotic Body scrub and wrap ( coconut, ground rice, fresh fruits wrap, cucumber wrap)
Bridal and casual Makeup
Temporary Hair Removal on Lip and Eyebrow
Lash and Brow Tint
Waxing (full leg, under arm, full arm
Qualifications
Certificate in hairdresser & beauty care (includes massage) august 2010
Certificate in advanced make up course (PASTEL) June 2012
Certificate 4 remedial, holistic and hot stone massage & beauty care 2013
Reference letter from belle mare plage and Prince Maurice