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Outlet Manager Service

Location:
Kolkata, WB, 700001, India
Salary:
present 30k expected as per industry
Posted:
March 17, 2017

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Resume:

RESUME

ALVYN GLASS

Present Address

**/* *.*. *** Road, Kolkata - 700039

Mobile Number : 905*******///074********

Permanent Address

*/* **** ******** ****, Kolkata - 700014

Career Objective

Hospitality Industry a blend of operation and service, that’s why, I love and enjoy to working here. Being a member of the family which is always tasteful and decent about Hospitality and careful about their guest, I suppose myself to be appropriate for the industry and offer myself as the best candidate for the applying post..

Work Experience:

Calcotta Stories & Tak Heng: Presently working as a Restaurant Operation manager. (from 10/8/16till date)

To maintain, supervise entire F& B Service.

To ensure the quality of Food and Beverage are maintained and is hygiene.

To provide guests with maximum efficiency of services, comfort and guest satisfaction.

To ensure company standards of uniform and grooming are implanted throughout the department and the entire property according to set standards.

To impart training to the departmental staff and evaluate work performance of the staff.

To hold regular departmental meetings.

To implement Standard Operating procedures of the department.

To ensure high performance and maximum efficiency are achieved.

To ensure that all the departmental staff are completely familiar with safety security procedures and follow the rules and regulations of the Restaurant strictly.

To ensure and conduct monthly inventory of the stocks.

Any other job assigned by the immediate superior as and when required.

To arrange Banquet parties. Conferance, wedding ceremony etc.

To prepare duty roaster and taking care of staff leave, Grooming.

Work Experience:

Zing Restaurant Pvt Ltd: Worked manager F& B. (from 14/4/15 30/07/16)

To maintain, supervise entire F& B Service.

To ensure the quality of Food and Beverage are maintained and is hygien.

To provide guests with maximum efficiency of services, comfort and guest satisfaction.

To ensure company standards of uniform and grooming are implanted throughout the department and the entire property according to set standards.

To impart training to the departmental staff and evaluate work performance of the staff.

To hold regular departmental meetings.

To keep and maintain accurate records according the set standards and procedures.

To implement Standard Operating procedures of the department.

To ensure high performance and maximum efficiency are achieved.

To ensure that all the departmental staff are completely familiar with safety security procedures and follow the rules and regulations of the Restaurant strictly.

To ensure and conduct monthly inventory of the stocks.

Any other job assigned by the immediate superior as and when required.

Company Name: Worked as an F&B Manager -A.S Fun Pvt. Ltd., Bilaspur-.(from 15/5/14 to 10/1/15)

To maintain, supervise entire F& B Service department operations of the resort which includes Restaurant services, Room Service, Lounge Bar, food Court, Disco-tech, Banquets &Water-park, etc.

To ensure the quality of Food and Beverage are maintained and is hygienic.

To provide guests with maximum efficiency of services, comfort and guest satisfaction.

To ensure company standards of uniform and grooming are implanted throughout the department and the entire property according set standards.

To impart training to the departmental staff and evaluate work performance of the staff.

To hold regular departmental meetings.

To keep and maintain accurate records according the set standards and procedures.

To implement Standard Operating procedures of the department.

To ensure the services provided by the contractors are monitored for quality.

To ensure high performance and maximum efficiency are achieved.

To ensure that all the departmental staff are completely familiar with safety security procedures and follow the rules and regulations of the hotel strictly.

To ensure to conduct monthly inventory of the stocks.

To ensure all the departmental staffs are completely familiar with safety and security procedures.

Any other job assigned by the immediate superior as and when required.

Company Name: “The Stadel” –Samcon Resort & Hotel Pvt. Ltd.

Designation: Asst. Manager - F&B

Tenure : February 2012 To Till 30/04/14. Joined a Sr. Food & Beverage

Executive and in a course of time was promoted to the position of Asst. Manager – Food & Beverage

Job Responsibilities: In-charge of First Innings (multi cuisine restaurant), Room Service, Rasam (South Indian Restaurant).

Company Name: “Hotel Hindustan International”.

Designation: Executive – Food & Beverage

Tenure : March 2011 to February 2012

Worked at Swabhumi for Ambuja Reality- Banquet division as a captain. (From 01/04/10 to 13/11/10)

Worked in BNK solutions from. (31/10/2006 to 17/5/2009)

Worked in Xplore tech from 21/03/2005 to 7/10/2006

Worked in Tangerine Restaurant as a Service captain from. (2004 Oct to 2005 September)

Company Name: “Peerless Inn”.

Designation: Stewart – Food & Beverage

Tenure : 1993 to February 2001

Job Responsibilities: Providing Food and Beverage service in various department’s like Multi- cuisine restaurant, Banquets, Room-service, Coffee-shop and Bar.

Academic Qualification

Passed class x from St. Anthony school

Passed higher secondary from St. Paul’s Collage

Additional Qualification

Done six month’s craft course in food and beverage (HOTEL MANAGEMENT)

Skill Certified from IHM - Taratala

Personal Information

Father’s Name :Mr. Henry Glass

Date of Birth :December 10, 1973

Marital Status : Married

Gender : Male

Religion : Christian

Nationality :Indian

Language known : English Hindi Bengali

Extra-curricular activity : Music, play cricket//carom’s

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