Moe Glenner

aczch7@r.postjobfree.com 574-***-**** https://www.linkedin.com/in/moeglenner

Director of OPERATIONS

Multi-faceted senior leader with demonstrated experience leading operations and transformative change within the supply chain and logistics industry, with heavy emphasis on operations, organic and external growth, procurement, communications, strategy and execution. In-depth experience creating effective Supply Chain Solutions, Supplier Development Programs, RFI/RFP/RFQ, Procurement Initiatives and Contract Negotiations. Open to Relocation.

Also an established Organizational Development Consultant, Trainer and Public Speaker, with experience providing strategic interventions in Organizational Communications, Culture Strategy, Development and Implementation. Repeated success guiding sizeable, cross-functional teams leading to vastly improved operational efficiencies and departmental profits.

Manufacturing & Operations Competencies

Continuous Improvement / Six Sigma

Technology Systems / Integration

Cost Analysis and Reduction

Materials Leadership

Strategic Sourcing / Procurement

Multi-Location Operations Leadership

Vendor Management

P & L Leadership

Career Experience

Steel Warehouse Company, South Bend, IN

Director, Global Logistics, 2010 – 2016

(Director, Logistics, 2008-2010)

Led and directed the logistics / supply chain team of the multi-billion dollar global steel service center at the HQ and 15 remote location offices. Transformed division into a strategic function and profit center by delivering cost and quality improvements while supporting corporate vision, strategy, and growth plan. Assessed, monitored and enhanced the logistics and supply chain purchasing strategy for all outlying operational centers within the US. Drove continuous improvement in technology products and services and monitored capital expense projects. Reviewed and successfully negotiated contracts, insurance and related items ($100MM+ Annual Budget P&L Management).

Reduced YoY costs by 22% through operational and organizational performance improvements.

Championed multiple technology innovations and software initiatives including revamp of legacy ERP system, vendor payment portals, international logistics visibility and new TMS System across all divisions and locations.

Transformed internal department from a cost center to a $250K profit center within the first year and improved year over year by 15%+.

Led cross-functional teams improving member performance and employee culture through training, communication and change management initiatives.

Created and directed operations and marketing for PureLogistics consulting venture providing supply chain & logistics consulting to external and internal customers.

MP Logistics, Wood Dale, IL

General Manager / Director of Operations, 2006 – 2008

(Director of Operations, 2004-2006)

Led and directed multiple functions including operations, marketing and sales, at a regional level in the expedited freight arena, including air and ground freight activities. Earned recognition for demonstrated success in customer service and increased client loyalty.

Key Contributions:

Grew revenues by 150% in the first year and by a minimum of 120% in subsequent years.

Improved operational performance to 99.99% Controllable On-Time.

Expanded service product lines and geographical reach to cover entire US and Canada.

PR Logistics Elk Grove, IL

Operations Director, 1999 – 2003

(Customer Service Manager: 1997-1999

Customer Service Representative: 1996-1997)

In a progressive role, managed $50 MM annual divisional revenue for the air / expedited freight and consulting divisions. Provided strategic planning and direction; improved liaison with Government agencies and industry leadership. Led and facilitated operational management collaborations with leading 3PL/4PL providers (i.e. UPS Supply Chain Solutions/Sonic, FedEx/Network, DHL/Sky, etc.)

Grew annual revenues from less than $1MM to over $50MM.

Led distribution and transportation optimization projects resulting in significant increases to operational efficiencies and subsequent cost reductions.

Improved COT from below 90% to 99.9% in the first year and overall OT from below 85% to over 97%.

Additional Experience:

Public Speaker & Author, 2010 - Present

Acclaimed books on successful Innovation & Change Management – Plus Change: Genesis of Innovation (2016) / Selfish Altruism: Managing & Executing Successful Change Initiatives (2012).

Sought after public speaker and contributor to various publications.

Education and Credentials

Masters of Business Administration

Lake Forest Graduate School of Management

Bachelor of Arts, History

Northeastern Illinois University

Professional Training

Lean Six Sigma Black Belt Certification

Commercial Pilot (ASEL, AMEL, Instrument)

Advanced Ground Instructor (Pilot)

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