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Sales Customer Service

Location:
Black Mountain, NC, 28711
Salary:
36,000
Posted:
March 17, 2017

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Resume:

George K. Dunham

** ***** ***** *****, *********, NC 28805

828-***-**** or 828-***-**** (Cell)

E-Mail: aczcgt@r.postjobfree.com

OBJECTIVE: Sales & Customer Service Management

EXPERIENCE: I offer 16 years in advertising sales, marketing and business development and 14 years in hospitality sales management and customer service. I have succeeded in achieving sales goals and increasing customer lists and territories in competitive markets both locally and nationally. My background and work history involve a strategy of networking, relationship building, connecting with decision makers through social and civic organization involvement and leadership.

Nov. 2013 through Dec. 2016 - I worked Part-Time for Fed Ex Express as a DOT Courier Handler and worked from February 2015 until Jan 2016 for North American Roofing finding commercial re-roof leads of 6-10 per month leading to four priced bids and two full sales. I have been a Patient Service Representative for T & T Technology from June, 2016 through December. They closed the territory on Dec. 28, 2016.

Account Executive- Fairway Outdoor Advertising 10/2003 – 11/2013

Billboard advertising sales for the Asheville, Greenville, and Spartanburg areas. Meeting and exceeding the goal of $1,000,000 in board lease and production sales annually. Winning team sales contests through 2012. Building a market through challenging competitive media, leadership in civic and business groups and using state of the art prospecting techniques and research using business directories, county courthouse and chamber of commerce functions, lists and memberships. This position was a satellite sales office that required management of labor and resources, overseeing monitoring the status of all inventory and maintaining administrative duties of office equipment, supplies and service employees.

Radio Advertising Consultant- Clear Channel – Asheville 6/2003 – 10/2003

Broadcast Advertising. Received Clear Channel training before receiving an offer in billboard advertising. Attended CLEAR CHANNEL UNIVERSITY and learned their 5 Step Approach to sales and the Clear Channel Positioning Presentation

Retail Account Executive- Hendersonville Times-News 6/1999 -- 6/2003

Newspaper Advertising. Responsible for all out of territory retail advertising business north of I-40. Solicitation, servicingand creative for a wide market of accounts including major, national, regional and smaller local merchants.

Achieved 152% of budgeted goal in 2000 and awarded Salesperson of the Year

Advertising Account Executive- Asheville Citizen-Times 1/1998 – 6/1999

Advertising sales and Creative Design Layout for Retail Merchants in the East Asheville Territory. Increased customer base 30% from 75 to 96 active accounts, achieved 123% of 1998 annual Sales goal and runner-up for NCPA “Ad Campaign of the Year” 1998

EDUCATION

Bachelor of Arts, Economics, University of Florida

Four year Degree, graduating with a 3.3 GPA with part-time employment; member of the College of Liberal Arts Student Council, Florida Blue Key Legislative Action Committee and Delta Upsilon Social Fraternity achieving officer status in all

COMMUNITY INVOLVEMENT: Knights of Columbus*, Ancient Order of Hibernians*, Blue Ridge Gator Club*, Lions Club of Asheville*, St. Margaret Mary Parish Council*, Montreat Cub Scouts Pack 50*, Emmanuel Lutheran Boy Scout Troop 58

* denotes officer status



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