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Technical Support Management

Location:
Jacksonville, FL
Posted:
March 17, 2017

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Resume:

Charles Hinson

**** ****** **

Jacksonville, FL *2244

aczcd7@r.postjobfree.com

Cell 904-***-****

Employment

August 2016 November 2016

Temporary Assignment at Veritiv Operating Company

Accounts receivable department, processing lockbox deposits, research and adjustments.

October 2015 August 2016

Unemployed

January 2009 – October 2015

Customer Assistant

AT&T Internet services

Assisted customers of AT&T Fast Access DSL service with technical support and problems with their internet services and account activation

June 2000 April 2007

Accounting Specialist

Merrill Lynch Credit Corporation

Temporary employee thru Randstad Staffing, (June 2000 March 2006)

Employee, (March 2006 April 2007)

Served as primary reviewer and uploading journal entries for Accounting/Finance Department into the Merrill Lynch ORACLE/Journal Ledger

Ran scheduled monthly, quarterly and ad-hoc P&L and Balance Sheet reports for management as requested and needed using Oracle, Hyperion and Essbase

Review & billing of mortgage related costs for company sponsored relocation packages

Verified all required fees were collected on HUDS during post closing review

Reconciliation of daily wire disbursements and account postings

Tracked Equity Access funding and other charges to ensure proper client billing

Preparation and booking of journal entries and reconciliation of Equity Access settlement with servicing company on a daily basis

Served as primary MLCC contact for servicing company for Equity Access billing questions

Assisted with various accounting projects as requested by management

During conversion to new servicing system, tracked postings and discovered 2.8 million in unapplied entries

Maintained a high level of verbal and written communication with management and executive staff.

February 2000 May 2000

Temporary employee

Modis Professional Services

Reviewed invoices for proper billing of hours and determination of payment variances

April 1998 November 1999

Accounting Clerk

Coca Cola Enterprises

Research of misapplied invoices from Coca Cola s clients

Review of clients payment history for discrepancies

Contacted customers to get payment information

Prepared spreadsheets for management for invoices improperly billed

Proposed write-offs to management as applicable

Applied daily account receivables remittances

April 1996 April 1998

Temporary Employee

Various assignments

Various accounting assignments through temporary agencies

February 1971 - April 1996

Prudential Insurance Company

HR Department coordinator for budgeting and expense management

Home Office Expense management review and budgeting

Daily, monthly and annual ledger reconciliation

Expense and voucher review and certification

Accounts Payable

Various general accounting functions & voucher preparation

Agent Compensation & Payroll

Education & Computer Skills

Bradford Senior High School, Starke, FL

Excellent analytical skills, with strong expertise in Windows, MS Excel, MS Word, MS Outlook and Quickbooks Pro 2014



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