Khalilah Lee-Scott

Newport News, VA

aczcas@r.postjobfree.com - 757-***-****

WORK EXPERIENCE

Dunkin Donuts

Fort Hood, TX - June 2015 to July 2016

Responsibilities

Everyday, I would jump right into work. Without being told what to do specifically, I would start to make drinks and serve customers who haven’t been helped yet. If something needed to be stocked I would grab the appropriate item and stock it. Aside from customer service, there was a lot of detail cleaning that could be done. When I was given a task, I made sure to complete it in a timely manner.

Accomplishments

On board shift pier (helps new employees with hands on training) Skills

*Cash handling *Suggestive selling

*Organizational skills *Multitasking

*Attention to detail *Great customer service

Assistant manager Subway

Killeen, TX - December 2014 to June 2015

Responsibilities

Each day I helped keep the store organized and made sure certain tasks were completed within every shift. I was friendly with customers and gave excellent customer service from the moment they walk into subway, to the moment they leave. I also helped organize inventory and place truck orders when inventory was needed. Everyday, I ran to the bank to make deposits that were in our cash drop system. Customer service was our #1 priority. Having a great work ethic helps carry out responsibilities within the store. Accomplishments

Made assistant manager within 6 months of working there. Skills Used

*Great time management skills. *Working with a team.

*Cash management. *Microsoft trained

*Great customer service skills. *Handled inventory and truck deliveries.

Grocery Associate Food Lion

Newport News, VA - October 2012 to October 2013

Responsibilities

I made sure to bring all the items in the store to the "lip" of the shelves so that it seemed more organized and full. Whenever an item needed to be stocked I went to the back, found the appropriate box, and stocked it on the shelves using the FIFO system (first in first out). I also helped customers find items when they were in need of help. Skills Used

● Time management

● Loss Prevention Training

Crew Member Dunkin Donuts

Newport News, VA - October 2011 to February 2012

Responsibilities

I prepared and served food and drinks to customers in a timely fashion. I greeted customers as they came in the store and as they left. I also made sure the store was kept clean throughout the day.

Skills Used

● Working with a team

● Detail Cleaning

EDUCATION

● High School Diploma Maury High School - Norfolk, VA 2012

● Associates in X-Ray Technology Thomas Nelson Community College - Hampton, VA 2013

● Certification in Pharmacy Technician Martinsburg College - Killeen, TX 2014 to 2015

MASTERED SKILLS

*Cashiering *Marketing *Managerial Experience

*Sales *Suggestive Selling *Organizational Experience

*Self Motivating *Inventory Experience

ADDITIONAL NOTES

I would like to gain more retail and warehouse experience.

Recommendations

● Nickie Clark 254-***-**** ( Dunkin Donuts Supervisor )

● Chanakarn Pensiri 757-***-**** (Food Lion Co-worker)

● Kris Davis 757-***-**** (Mentor/Instructor/Teacher)

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