Connie E. Johnston Phone: 303-***-****

***** *. ***** ** **** : 303-***-****

Aurora, CO 80013-3660 Email: aczbzz@r.postjobfree.com

Areas of Knowledge: Medical and dental office procedures

Office management

Accounts receivable/payable

Billing and collections

Payment contracts

Insurance verification and processing claims/handling problems

Medical and dental terminology

Medical and dental procedure codes

Medical transcription

Heavy patient phone work

Medical records

Surgery scheduling

Operating room techniques

Word processing

Computer experience, Word, Excel, Outlook

Pre-registration and registration of patients

Administrative assistant skills

Customer service skills with strong organizational skills

Emergency Room protocols

Experience:

July 2016 – Present SKYRIDGE MEDICAL CENTER – Lone Tree, CO

PRN Secretary IV – Main Pre-op

Answering telephones

Scheduling add-on cases

Maintain clerical supplies and forms

Assists Charge Nurse and Director of the OR with duties as assigned

Demonstrates skills and knowledge in clinical operations

Scheduling of urgent and emergent cases

Assume duties of CNA when needed

October 2013 – July 2016 HEALTHONE MEDICAL CENTER OF AURORA – Aurora, CO

Position: Secretary for Saddle Rock Emergency Room

Responsibilities: Provide clerical support for Emergency Room physicians and Charge Nurse

Provide administrative support to this unit

Coordinate and monitor patient charge card and check patients into ER

Prepare patients for transport

Communicate with Access Center and Accepting physicians when transporting patient

Order labs

Prepare charts for Medical Records

Maintain adequate supply of office supplies and organize the work area

Provide telephone coverage

April 2006 – October 2013 HEALTHONE MEDICAL CENTER OF AURORA – Aurora, CO

Position: Secretary IV – Fetal Evaluation Unit

Responsibilities: Provide clerical support for Oliver Jones, MD and Obstetrix Medical Group

Scheduling Perinatal consults and ultrasounds

Keeping doctors calendars, appointments and meetings

Maintain rapport with referring OB Doctors

Functioning as the Admissions Registrar for The Medical Center Of Aurora

Good time management skills working for Obstetrix Medical Group and Medical Center of Aurora

June 2003 – April 2006 HEALTHONE CENTENNIAL MEDICAL PLAZA - Centennial, CO

Position: Secretary IV

Responsibilities: Provide clerical support to Director of Same Day Surgery and Director of Emergency Room Department

Schedule meetings and prepare class materials

Order supplies

Audit all plastic surgery accounts and communicate with patients and billing office

Assume duties of CFO's Administrative Assistant when necessary

Assume duties of Same Day Surgery scheduler and front desk as required

October 2000 - June 2003 HEALTHONE CENTENNIAL MEDICAL PLAZA - Englewood, CO

Position: Insurance Verifier

Responsibilities: Timely and accurate pre-registration and verification of patients insurance and

Co-payments

Interpret managed care contracts

May 1993 – April 1994 COLORADO ORTHOPEDIC CONSULTANTS P.C.- Aurora, CO.

Position: Medical Assistant for Stephen Lindenbaum, M.D

Responsibilities: Scheduling orthopedic surgeries and patient appointments. Pre-op and Post-op patient care. Maintain medical records. Precertification and verification of insurance.

March 1991 – May 1993 DAVID R. BROADWAY, M.D. - Englewood, CO.

Position: Office Manager/Medical Assistant

Responsibilities: Scheduling cosmetic surgeries and patient appointments. Pre-op and Post-op patient counseling. Assist Dr. with in office procedures. Administer insurance claims and collections. Manage accounts receivable. Organize seminars and print advertisements. Maintain medical records. Arrange payment contracts with patients. Medical transcription. Receptionist duties.

Dec. 1990 - March 1991 WESTERN OTOLARYNGOLOGY P.C. - Denver, CO.

Position: Medical Assistant for James Barron, M.D.

Responsibilities: Scheduled CT scans, MRI's and all surgeries. Pre-op and Post-op patient counseling. Assisted Dr. as needed in clinic environment. Manage patient and pharmacy phone calls. Precertification and verification of insurance.

March 1987 - Dec. 1990 LEE DENTAL GROUP - Aurora, CO.

Position: Office Manager

Responsibilities: Managing front office of two doctor dental clinic, two hygienists, three assistants and one receptionist. Average patient load of 40 per day. Handling of patient accounts, billing processes. Implemented collection procedures and policies. Processing of insurance claims and problems. Computer entry of all accounting transactions.

April 1986 - Feb. 1987 SURGICAL ASSOCIATED SERVICES - Aurora, CO.

Position: Receptionist/Scrub nurse for Ron Shippert, M.D.

Responsibilities: Computer imaging analysis for cosmetic surgery patients. Performed diagnostic X-ray procedures. Nasal endoscopies. Performed OR tech duties. Surgery scheduling.. Pre-op and post-op patient counseling.

June 1985 - March 1986 MICHEL R. STURM, D.D.S. - Ft. Wayne, IN.

Position: Office Manager

Responsibilities: Managing dental office for one dentist, one hygienist and one assistant. Total accounting for office. Accounts payable/receivable, payroll, taxes, and private accounting. Billing. Collections. Insurance precertification and verification. Pegboard.

Oct. 1980 - June 1985 DRS DUMAS, BOJRAB, SHAMBAUGH & BUHLER - Ft.Wayne, IN.

Position: Receptionist/Medical Assistant

Responsibilities: Accounting, billing, insurance filing and collections. Front office receptionist work. Insurance precertification and verification. Assisted in oral surgery. Post-op patient counseling. Panorex X-rays.

March 1979 - Oct. 1980 BRINER BUILDING, INC. - Bluffton, IN.

Position: Secretary/Receptionist

Responsibilities: Secretarial duties. Typing. Tracked time and materials on building contracts.

Sept. 1974 - Jan. 1979 UNIVERSITY OF IOWA - Iowa City, IA.

OAKDALE FAMILY PRACTICE

Position: Clerk Typist/Medical Assistant

Responsibilities: Transcribed all medical records for Family Practice residents. Receptionist duties. Assisted doctors as needed.

Education: Southeastern Iowa Area Community College. Graduated in 1974 from Medical Assistant program.

References: Available upon request

Certifications: Medical Assistant Diploma

Basic Life Support (BLS) May 2016 to May 2018

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