Sydni L Gulko

Aurora, ON L*G *Z*

289-***-**** – aczbyx@r.postjobfree.com

HIGHLIGHT OF SKILLS

Communication- excellent verbal and written communication skills developed through community outreach programs

Problem solving- strong problem solving and analytical skills required in classroom settings and customer engagement; ability to apply professional manner, judgment and tact in challenging situations

Learning- innovative and result-focused, comfortable working independently and as a team

Organization- tremendous organizational skills with a strong ability to prioritize tasks on teams and company calendars learned through the coordination of educational programming

Leadership- high degree of leadership and performance management skills developed while training new employees and collaborating with colleagues throughout numerous case studies

Computer literacy- Proficient computer skills using Microsoft Office Suite (including Word, Outlook, PowerPoint and Excel)

Administrative knowledge- of provincial and federal employment regulations gained through employment law studies

EDUCATION

Bachelor of Commerce 2014-2018

University of Guelph, Guelph, Ontario

Majoring in Leadership and Organizational Management

Entrance accessibility scholarship

Excelled in all talent management courses and motivated to obtain a CHRP, CHRL and CHRE designations

Relevant courses: Training and Development (80%), Recruitment and Selection (81%), Employment Law (81%), Occupational Health and Safety (79%), Managing and Rewarding Performance (90%)

Ontario Secondary School Diploma 2010-2014

Aurora High Secondary School, Aurora, Ontario

Graduated with honours and Specialized High Skills Major certificate, focusing on visual arts and performance music

PROFESSIONAL DEVELOPMENT

Front Desk Attendant 2014-Current

Art Gallery of Guelph, Guelph, Ontario

Ambassador for the gallery’s cultural activities and corporate events

Responsible for maintaining gallery operations including: opening and closing procedures, retail transactions, welcoming visitors through excellent customer service and responding to inquires

Responsible for securing building, setting alarm panels, and shutting down any technical equipment once staff and visitors have vacated gallery

Training and mentoring new employees on gallery operations and special events

Experience in community outreach while managing events and exhibition promotion

Dietary Aide 2016-Current

Norfolk Manor, Guelph, Ontario

Assisting the cook in all aspects of daily meal preparation and serving meals to residents

Experience in food safety and food handling

Setting and clearing tables in the dining room in a timely manner

Regularly maintain client satisfaction and professionally deal with conflict resolution

Research and Communications Assistant 2015-2016

Diversity and Human Rights Office, Guelph, Ontario

Developed and coordinated educational programming for University of Guelph students

Project research and curriculum building in preparation for academic courses relating to human rights

Community outreach including presentations to student lecture halls, social media usage and tabling events to facilitate inclusion and diversity on campus

Acting as an ambassador for the DHR office when collaborating with various groups on campus for event planning and organization of scheduled meetings

Sales Associate 2013-2016

Party City, Newmarket, Ontario

Front end management including sales, phone etiquette, inventory management and coordinating with all customer inquires to ensure customer satisfaction and offer a positive store experience

Training and development of new hires in all aspects of front end management

Trained in marketing techniques and excelled in the sales environment

Achievements: received employee of the month award numerous times for recognition of exceptional work ethic

VOLUNTEER EXPERIENCE

Assistant for Financial Planner 2012-Current

Investors group, Newmarket, Ontario

Filing and maintaining confidential client records, gathering tax return data, preliminary data input for tax returns and information required for financial plans

Lifestyle Coordinator Assistant (Co-op Position) 2012-2013

Hollandview Trail Retirement Community Centre, Aurora, Ontario

Personal care and promotion of physical health awareness for all residents

Swimming Instructor Assistant 2009

Stronach Aurora Recreation Complex, Aurora, ON.

Mentoring children one-on-one or in group settings

Demonstrating swimming techniques, correcting faults and identifying ways to improve performance

Making sure safety standards are followed while using perseverance and patience to encourage children and put them at ease

CERTIFICATES AND ADDITIONAL QUALIFICATIONS

Selected to study abroad at Business Management Centre Innsbruck, Austria 2017

Completed Ontario Retirement Communities Association (ORCA) training 2017

Ontario Scholar Award 2014

CPR and Standard First Aid Certificate 2013

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