EMMANUEL MBI

708-***-**** • Chicago IL • aczbug@r.postjobfree.com • www.linkedin.com/in/emmanuelmbi

Fully Work Authorized No Visa Sponsorship Required PROFESSIONAL SUMMARY

Telecom professional with more than 6 years experience in the deployment and maintenance of networking and IP-based equipment aligning technical solutions with business needs. Strengths include OSI model based troubleshooting, switch and router configuration, LAN and WAN configuration and end user support. Additional skill set in system environment maintenance and building client relationships.

• Certifications: CCNA and CCENT: IPV4 and IPV6 addressing and planning, Access control lists, VLANs, Routing protocol setup, RSTP, WAN configuration.

• Deployment of multimedia systems: Videoconference and VOIP systems: SIP, H.323

• PC Administration: MS Office, Acrobat Reader, Virtual PC, PC Diagnostics, VMWare

• Systems: Windows XP/7/8.1/10, Mac OSX, Linux

• Languages: English and French

PROFESSIONAL EXPERIENCE

Device Engineer, Huawei Technologies Co Ltd., Yaounde, Cameroon 3/2007-4/2013 Leading, global telecommunications and IT provider

• Deployed IP-based solutions for multimedia applications (videoconference solutions and VOIP). Configured, installed and commissioned MCU, switches, RM and GK servers (Microsoft Access, Oracle). Work included IP planning, switch base configuration, remote site connectivity testing and application testing. Work required use of networking and troubleshooting skills. Projects include: o Ghana National E-gov network project (2010): 6 sites connected via optical fiber backbone . o Camtel 350 K project (2010): 2 remote sites (200 miles) connected via an optical fiber backbone. o Gabon E-gov project (2009): more than 30 localized sites using copper wire connectivity (one building).

• MTN Mobile Wifi Project launch (2009): provided technical support for the commissioning of WIFI hotspot products: collecting customer requirements, designing, providing tailored solutions and testing. Facilitated initial contract signing of 5000 WIFI hotspot units.

• Provided technical support for sales introducing a broad portfolio of devices (100+ different products) over 6 years including IP/Videoconference products, GSM and CDMA handsets, data cards and home devices; facilitated contract negotiations by providing technical information to the customer

• Collected device failure and end-user satisfaction data monthly;submitted information to local and overseas sales and support team leads to assist in service planning, product design and ensure customer satisfaction Support Engineer, Cam Track S.A., Douala, Cameroon 3/2006 - 5/2006 Telecomm service companyproving asset location management, remote monitoring and enhanced services

• Trained & led team of 10 technicians for 100+ cars for companies including AES-SONEL and MTN

• Implemented remotely controlled, text-based, power monitoring solution for MTN, achieving 25% energy savings

• Prepared and delivered 3 presentations as part of the bidding process, leading toclient selection

• Developed, tested and installed solutions to track mobile, fixed assets enhanced through carrier network value; added services such as a bulk SMS server

Technical Resource Manager, Pharmacie du Stade, Yaounde, Cameroon 9/2004-3/2006

• Managed and optimized IT system including point of sale implementation system, increasing rate of sale and decreased time to sale by 60%

• Maintained computers and office equipment, recommended solutions to increase IT system efficiency

• Performed scheduled data logging requirements and generated monthly sales reports for taxation and yearly income statement purposes

• Improved stock control process and reduced accounting errors by introducing barcode scanning using laser scanners and database management system based on Microsoft Access EDUCATION

National Advanced School of Engineering, University of Yaounde I, Yaounde, Cameroon

*Prime national engineering school partnering with top engineering schools in Western Europe MS, Electrical Engineering 2004

BS, Electrical Engineering 2003

ADDITIONAL WORK EXPERIENCE

Direct Support Personnel, Progressive Housing, Homewood, IL 04/2013–Present PROFESIONAL DEVELOPMENT

CCNA, CCENT Certification, Chicago, IL 2016

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