Kimberly L. Hughes

Permanent: ***** Maxwell Street ~ Northville, MI 48167

Phone: 248-***-**** ~ Email: aczbt9@r.postjobfree.com

Objective: To secure a position with a reputable company to continue my professional career, supplementary to my current education and experience.

Education:

Madonna University Livonia, MI

BS Hospitality Management December 2010

Specialization: Business Management

3.75 Overall GPA

Experience:

WiseConnect, Inc. Overland Park, Kansas

Director of Business Development June 2016 - Present

Responsible for developing sales in the designated target markets by identifying new sales opportunities by contacting prospective customers in order to meet and exceed established sales and revenue quotas. (Mid-West Region)

Develop and manage customer relationships to retain existing revenue and attain additional business.

Schedule and run meetings on daily/weekly basis.

Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities.

Work with internal teams to find technicians/staff for each market.

Level 3 Communications Southfield, Michigan

Global Account Division

Account Director February 2015 -June 2016

Account Manager April 2014 –February 2015

Responsible for developing sales in the designated target markets by identifying new sales opportunities by contacting prospective customers in order to meet and exceed established sales and revenue quotas.

Develop and manage customer relationships in order to retain existing revenue and attain additional business.

Learn and develop further knowledge of new technologies and selling points, which includes enhancing expertise in the company's product application technologies.

Provide comprehensive account plans and strategies to win new business from new and/or existing accounts.

Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities.

Level 3 Communications Southfield, Michigan Sales Support Associate/ Customer Support Manager August 2013 –April 2014

Assist customers and internal teams with order problems.

Expedite sales process by facilitating requests with appropriate internal groups, coordinating completion,

and ensuring timely responses

Work with sales and customers with any billing or trouble ticket issues.

Assist the sales team with pricing and quoting group requests

Level 3 Communications Southfield, Michigan Order Manager June 2012-August 2013

Responsible for preparing, entering and submit orders into internal systems.

Track order from order entry until turn up service – resolve any issues through the order entry process.

Assist customers and internal teams with order problems.

Work with sales on a daily basis to make sure clients have the best customer service available.

Lulu’s Event Planning Northville, Michigan

Owner January 2011 - Present

Responsible for 100% full-service event planning.

Create a memorable experience for events including but not limited to; weddings, charity and corporate events.

Work to promote Lulu’s through business and sales techniques.

Consistently develop creative solutions for events, while coordinating and supervising my team of staff members.

Kimberly L. Hughes

Meadowbrook Country Club Northville, Michigan

Assistant Manager June 2011- June 2012

Responsible for management of 40 employees

Created schedules for employees

Oversee events from start to finish. Schedule staffing for all aspects of the event. Help with set up and tear down. Present at the first consultation with clients to the day the event takes place. Make sure the event goes perfectly without any glitches.

Market Meadowbrook Country Club as a venue for future small or large-scale events.

Detroit Red Wings, Joe Louis Arena Detroit, Michigan

Assistant General Manager August 2010–August 2011

Oversaw 60 employees

Managed game days, large-scale events and charity functions.

Worked with sales and marketing to get more clients for large-scale events at Joe Louis Arena. Promoted JLA at several different organized promotional luncheons.

Supervised and evaluated employees.

SKILLS/HONORS

Dean's List Madonna University Winter 2009, Fall 2009, Winter 2010

Microsoft Office Suite

Familiar with programs such as; Ucommand, OnRamp, Haystack, GTMI, BPM, Sales Force, Siebel, Pipeline, OMC, PRO, EON, Lotus notes

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