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Customer Service Manager

Location:
Oxford, OH, 45056
Salary:
38,000
Posted:
March 16, 2017

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Resume:

Judy Bohnert

513-***-****

aczbt0@r.postjobfree.com

Summary:

Highly qualified researcher with many years of experience, and knowledge of how a lab functions. Also skilled in animal surgery, handling, and husbandry. Proficient in operating many different types of lab equipment. Team leader, as well as a team player to achieve the highest result possible.

Professional Experience:

Miami University Engineering Department July-2012-present

Research Associate/Lab Manager

Protein Assays

Design in Assays

Elisa

CT Scan experience/analysis

Cell culture

Rheology testing

Bose testing

Instron

Animal surgery

Animal husbandry

Anesthesia

Histology

Olympus AX70

Cryosectioning

Anti-body staining

Maintain machines in lab/freezers

Compliance

Data Analysis

Write Protocol’s

Train students on proper PPE/Lab duties

Oversee students experiments/mentor

Assist other PI’s in department

Papers contributed to/future publications

Prestige Technical September-2009 – June-2012

Contractor@ P&G in St. Bernard

Make Prototypes

Make Formulations

Assist all P&G employees in Fabric & Home care

Data entry

Run qualification test’s

Keep accurate notebook entries

Help train new hires

Make the supplies needed for the demonstration’s for clients and potential new clients

Run panel’s/customer service

Stock labs

Run numerous types of machines needed to complete the job at hand

Use of a Robot to run testing for Swiffer and Dusters

Compliance

Quality Audits

Cincinnati Children’s Hospital/Molecular Immunology August-2007 – May-2009

Research Asst. 1

•Care for mouse colony

•Genotype Mice

•Bacteria Culture

•Cell Culture

•Assist all Post Doc/student’s

•Stock of the lab

•PCR

•Help with harvest

•Order in supplies

•Train new student’s on some mouse procedure’s

•Ship mice

•Make up the lab chemicals

•Data entry

•Keep accurate notebook entries

•Keep accurate count of mice and breeding pairs

Cincinnati Children’s Hospital Vet Services

Barrier Vet Tech 1 March 2005-August 2007

•Assess mice for wounds, illness or overcrowding and maintain our guide lines

•Treat mice for any illness

•Treat injury of mouse that can be taken care of in a sterile environment

•Euthanize mice if need be by co2

•Have done cervical dislocation

•Have taken wet labs on necropsy, orbital blood draws and cardiac blood draw

•Assist the PI’s with whatever the need while they are back in the barrier

Colerain Animal Clinic and Surgical Center

Veterinary Assistant /Manager October 1997-March 2005

• Assist 12 +Veterinarians in a high volume clinic

• Surgical Assistant

• X-ray

• Draw Blood / Administer Blood

• Performed Dental procedures

• Place IV / give fluids and IV medication’s

• Manage technical staff and all duties the job required

• Set into place new training schedules and designed a new handbook

• Unlimited customer service skills

Awards/Certification:

•ALLAS Cert.-2006

•Tech of the Year-2007

Education:

Miami University: 2 years completed of Biology Degree-Potential graduation 2019

Roger Bacon High School-1985

References:

Miami University Engineering Department:

Dr. Justin Saul: 513-***-****

aczbt0@r.postjobfree.com

Dr. Jessica Sparks: 513-***-****

aczbt0@r.postjobfree.com

Miami University Director of Lab Animal Resources:

Linda Zehler: 513-***-****

aczbt0@r.postjobfree.com

University of Cincinnati Dept. of radiology:

Dr. Lisa Lemen: 513-***-****

aczbt0@r.postjobfree.com

Cincinnati Children’s Hospital Veterinary Services:

Dr. Gary Keller: 513-***-****

aczbt0@r.postjobfree.com

Imaging Project Manager at Medpace:

Mrs. Kathleen LaSance: 513-***-****

aczbt0@r.postjobfree.com

If further references are needed please call me at: 513-***-****



Contact this candidate