George W. (Bill) Keith

**** ******* *****, *********, *******

Home Phone 816-***-**** E-mail aczbsy@r.postjobfree.com

OBJECTIVE

I seek to achieve the highest sense of utility and job satisfaction within the health-care industry. I desire a position that will allow a balanced work-life ratio and one in which I feel I can make a valuable contribution. I seek a clinical position that will allow me to use those skills, called the best in the department for every position I have ever worked, regardless of Pharmacy degree. I seek an employer to whom I can commit the last 10-15 years of my full-time working life because it shares my passion and commitments to patient safety and quality healthcare delivery.

CAREER HISTORY

COE Pharmacist, RichmondCOE Office, Parallon Business Solutions

October 2010 through November 2016

I transferred within HCA to a home-based work setting in which I processed orders for HCA within the Midwest Division (8 hospitals, 4 of which are my core clients). In spring 2011 this division was made a wholly owned subsidiary of HCA and renamed Parallon Business Solutions. Over time I processed orders for hospitals throughout the rest of the country as well. Highlights included discovering processing errors by site pharmacists and other COE pharmacists as well that have been reported as “Near Misses” in the HCA Occurrence Reporting process as requested by my managers. Additionally, my accuracy rate was number 1 (or very close to number 1) of about 75 pharmacists in our COE (Centralized Order Entry) division while at the same time easily attaining our quota of hourly production. This rate is below 0.001% or less than 1 mistake for every 100,000 processed orders. I’ve also continued to work with HCA HQ in Nashville regarding the dangerous order entry technique discussed below. In 2012 I won my 2nd HCA Innovator’s Award. Lastly, I’ve made several Process Improvement suggestions to my superiors during my tenure in this position.

I parted ways with HCA after 14 years of vested service, the last 11 of which were continuous, and 19 total years of service total.

Director of Pharmacy; Lafayette Regional Health Center

November 2005 through October 2010

I functioned as a staff pharmacist (the only pharmacist) until March 2008 when I assumed the duties of Director at this HCA hospital. I expanded the department due to outstanding growth by hiring 3 other pharmacists, 1 of whom was full-time. 2 technicians and a buyer also reported to me. Employee Engagement survey results from my subordinates toward me as a manager were nearly 100% and I ranked number 2 of all managers in the hospital (of over 30). LRHC was at various times number 1 in all of HCA in all 3 metrics: Patient, Physician, and Employee Satisfaction so I’m especially proud of ranking second at a facility in which the norm was set mighty high indeed. Additional accomplishments included Pyxis installation, repeatedly coming in under budget for year-end drug expenditures, application development to allow physician order entry within the ED, changing the hospital to Admin Billing (meaning items were billed only as they were scanned at the bedside as administered), a line-by-line narrative and numerical analysis of sequential biennial inventory reports, instituting two innovative drug expiration date processes that minimized outdated drugs substantially, winning an HCA Innovator’s Award (in the patient and visitor satisfaction category), and discovering and disseminating a dangerous order entry technique that resulted in missed doses company-wide for life saving medications.

In 2006 I, along with 2 LRHC Administrators, founded TelePharmacy Administrators (TPA). It was a telepharmacy/remote-order entry LLC that marketed to Critical Access Hospitals (CAH; 25 beds or less). The 2 others were silent partners only and TPA used LRHC as a trial-site. I filed the business organization paperwork in Delaware, built and maintained the website, and did other hands-on work including marketing and recruiting.

TPA operated for about 1-year before funding was exhausted and we became aware that HCA had a ROE arm of its own (called COE within HCA). Though TPA wasn’t truly a conflict of interest since all HCA clients were internal and because TPA was marketing to CAH only the decision was made to shut it down due to the mere appearance of conflict. All potential TPA clients were turned over to HCA.

CFO; SuperbServ, Inc.

November 1998 through December 2010

I functioned as a financier, bookkeeper, and marketer of an exciting new technology for a variety of industries to automate customer satisfaction measurement. I was a corporate Secretary and a co-founder of the company.

Many of the positions from 1998-2005 found in this document started out as part-time and evolved into full-time. In most cases management was aware that my tenure would most likely be short-term. SuperbServ was my priority during this period as my shot at “the American dream,” so I used income from these other positions to float SuperbServ loans.

Staff Pharmacist; PharMerica-Lenexa

March 2003 through November 2005

My primary responsibilities were daily staffing and supervision, monthly medication maintenance, daily prescription checking, data entry and data entry supervision, IV services, hospice services, and extensive on-call duties. Though not a responsibility per se, I provided numerous suggestions for Process Improvement that were implemented.

Night Pharmacist; TMC-Lakewood

May 2000 to March 2003

My duties were those consistent with most staff positions found elsewhere in the hospital pharmacy industry and can be largely represented by those listed under “St. Joseph Health Center and St. Joseph Hospital--West” found below, though I gained considerably more outpatient prescription experience at TMC.

Staff Pharmacist; Lee’s Summit Hospital

November 1998 through 2004

My duties were those consistent with most staff positions found elsewhere in the hospital pharmacy industry and can be largely represented by those listed under “St. Joseph Health Center and St. JosephHospital--West” found below. I worked at LSH on a “prn” basis from May 2000 through 2004.

Pharmacist/Consultant Pharmacist; Watt/NCS HealthCare

October 1997 to November 1998

My primary responsibilities included daily staffing and supervision of technicians, coordination of monthly maintenance medication exchanges, IV services, QA/CQI data collection and analysis, CMT medication training, OBRA (CMS) clinical consulting, and some marketing. Watt Drug LTC was sold to NCS Healthcare during my tenure.

Staff Member, Doping Control; United States Olympic Committee

July1992 through approx. 1996

I was employed periodically for the purpose of obtaining, maintaining chain of custody, and verifying urine samples from world class athletes in the interests of fair competition.

Certified Poison Information Specialist; Kansas University Medical

Center--Mid-America Poison Center June 1997 to June 1998

I was employed full-time from June 1997 to October 1997 and was a per diem employee from then until June 1998. Primary responsibilities included emergency hotline telephone triage of potential poisonings, advice to health care providers and the lay public, and providing poison prevention information. I left there for the unforeseen opportunity for a possible equity position with Watt Drug.

Pharmacist/Consultant Pharmacist/Manager/Pharmacist-In-Charge;

Mid-America Pharmacy/Deaconess Long-Term Care/Omnicare

May 1996 through June 1997

My duties were similar to Watt/NCS, with the addition of Manager/Pharmacist-In-Charge from April 1, 1997, to May 1, 1997. Mid-America Pharmacy was sold to an intermediate buyer--Deaconess Long-Term Care--on April 1, 1997. The pharmacy department included 23 full-time employees on April 1. Within a week all the remaining full-time pharmacists and most of the staff resigned to take new positions with the departing managers, leaving us with 7 employees. I was charged with keeping the company viable for 1 month, until it could ultimately be sold to Omnicare--a mission that was successfully fulfilled. Reportedly Deaconess LTC sold the business to Omnicare for roughly 7-times for what it was purchased. Prior to April 1, 1997 I consulted in 5 area nursing homes in accordance with OBRA ’87.

Certified Poison Information Specialist; Cardinal Glennon Children’s Hospital

RegionalPoisonCenter June 1992 through February 1996

My duties were similar to Mid-AmericaPoisonCenter, with the addition of QA/CQI

data collection and analysis; researching and writing poison treatment management profiles for transmission via facsimile to participating hospital emergency departments; submission of American Association of Poison Control Centers(AAPCC) poster presentations for annual symposia; editing and writing fatality reports for submission to the AAPCC database (TESS) that were published every September in The New England Journal of Medicine; educating students of pharmacy, nursing, and medicine, as well as physicians, regarding poisons; and providing poison information to the mass media via written communication and television interviews.

Staff Pharmacist, St. JosephHealthCenter and St. JosephHospital--West

January 1988 to April 1996

My duties included computerized physician order input, intravenous admixtures, hyperalimentation and chemotherapy admixtures, filling employee and outpatient

prescriptions, patient profile monitoring, adverse drug reaction monitoring and

reporting, a supervisory role regarding support personnel, infection control

committee member, skilled nursing facility patient review committee member,

pharmacy and therapeutics committee member, and nutritional team member. I was

employed full-time until June 1992 and per diem thereafter. Prior to my arrival pharmacists did not respond to Code Blue situations; I did that of my own accord and Nursing and physicians appreciated the service so it became policy thereafter.

Consultant Pharmacist, Warrenton Pharmacy

December 1987 through May 1992

I performed OBRA clinical consulting for a long-term care pharmacy which serviced 120 nursing home beds.

Instructor, St. Charles Community College Spring 1991

I shared teaching responsibilities for one 2 hour course in pharmacology and therapeutics for preparing graduate nurses for their board examinations.

Staff Pharmacist, Normandy Osteopathic Hospital

November 1985 to January 1988

My duties were similar to those of St. Joseph Hospital--West, with the exception of

committee memberships. Additionally, I was the assistant to the Director of

Pharmacy for aminoglycoside dosing guidelines and computer troubleshooting.

EDUCATION

B.S., Pharmacy, University of Missouri--Kansas City, cumulative GPA of 3.80 on a

4.0 scale.

Enrolled in Washington University-St. Louis Law School, 1985, perennially a top-20 US Law School.

Post-graduate courses, University of Missouri--St. Louis, Washington University,

Webster University, St. Louis Community College--Meramec, and St. Louis

College of Pharmacy; at least 24 hours credit received and other hours taken on a non-credit audit basis in areas of personal interest, including economics, finance, biostatistics, molecular biology, fiction and periodical writing; cumulative GPA of 3.71 on a 4.0 scale.

INTERESTS AND ACTIVITIES

I am an avid sports participant, including golf, tennis, softball, bicycling, running, reading, stock market investing and recreational/creative writing. I completed the 1988 New York City Marathon.

COMPUTER SKILLS

I am proficient in many software applications and have proficiency in many word-processing, spreadsheet, and database programs for Windows operating systems. I learn new software quickly and gained proficiency in Cerner inpatient systems; I have near- expertise level skills for MediTech. I have used QS1, AS400, CRPS, and Concord DX (Rescot) software in LTC Pharmacy. I have above average to superior proficiency in the Microsoft Office suite of products. My two entrepreneurial ventures were both heavily computerized. In addition, having worked from home for the last 6 years I can set up, maintain, and troubleshoot many issues without any IT Department assistance.

LICENSES AND CERTIFICATES

I am licensed as a pharmacist in Missouri and previously in Virginia (expired 12/31/16).

I have held a Kansas Pharmacist license 2 different times (for KU Medical Center and for Pharmerica-Lenexa).

I was certified as a poison information specialist until 2001.

I have received numerous FDA MedWatch citations for participation and diligence toward reporting adverse events.

Medication Therapy Management certification.

I have been published once by name and about 200 times anonymously in the medical literature, the latter of which, were annual fatality reports filed with the American Association of Poison Control Centers that were printed every September in the New England Journal of Medicine.

AWARDS

Dean’s List on numerous occasions.

Graduated “With Distinction” from UMKC, 1985.

Upjohn Community Service award from UMKC School of Pharmacy, 1985.

Barret S. Heddens, Jr., Memorial Fellow, 1982.

University Scholar, 1982.

Rho Chi and Phi Kappa Phi Honor Societies, 1984-1985; Rho ChiVice-President, 1985.

Elks’, Missouri Edison, and Nellie Hagen Memorial Scholarship recipient, 1981.

Mr. USA Teen Finalist, 1981.

HCA Innovator Award 2010 and 2012

Numerous FDA MedWatch citations.

Though not an award per se, as of 2/9/2015 had a perfect FICO score of 850 per Trans Union and as of 5/10/16 a perfect 850 per Experian Consumer. Both of these speak to my character regarding trustworthiness and keeping my word.

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