IT Systems Engineer

Lamartrus L. Exley

Phone: 912-***-**** Email: aczbds@r.postjobfree.com

Summary: Strategic thinking, proven leader with over 10 years experience as a Cisco Network, Security, and Systems Engineer. A expert performer with the keen ability to analyze, solve, and document complex issues using extensive experience with Active Directory, VOIP, VSIP, Switches, Routers, WAN/LAN, Wireless, Cabling, Security, and Cellular service. I have served 11 years in the Air Force and have recently separated but still live up to their Core Values that was instilled in me: Service before self, Integrity First, and Excellence in all we do.

SECURITY CLEARANCE: Secret

DoD 8570 IAM Level III and IASAE Level III Certified

Certifications:

Comp TIA A+

Comp TIA Security+

Skills

Networking Technology Active Directory, DHCP, DNS Configuration, TCP/IP, LAN,WAN, Terminal Services, SMS, SNMP, Radius, TACLANE KG 150 & 250, SCCM Client

Systems & Network Hardware

Cisco Routers: 3800, 2900, 2800

Cisco Switches

Cisco IP Phones

TACLANE KVI

SAN

Implementation and Troubleshooting experience of VLANs

WAN/LAN and Network Control Center infrastructure

Gateway Protocols

IP Addressing and Subnetting

TCP/IP Model concepts

Operating Systems Windows XP Professional, Windows Vista, Windows 7, Windows 8, Windows 10

Servers Windows Server NT, Microsoft Exchange Server 2007, 2008, 2010, Active Directory, Active Roles Server

Network Security Software HBSS, Symantec Norton Antivirus, Mcafee, VPN technologies: IPsec &SSL

Computer/Peripherals Thin Clients, PCs, Printers, Print Servers, Fax Machines, Telephones, Fortezza Cards, COMSEC, VOIP, MFDs

WORK EXPERIENCE

Nellis Air Force Base Nevada April 2014 to Present

NCOIC Executive Communications

Assistant NCOIC Client Support Engineer

Supervisor Communications Focal Point

Leads personal; provides 24/7 comm support for 103 Senior Officers/4 Wing Command Chiefs at Nellis and Creech AFBs.

Over 10 years as a Network/VoIP/Security Engineer supporting all aspects of the IT infrastructure.

Server, Desktop, Laptop, Tablet, Smartphone, Projector, TV, Screen Sharing troubleshooting.

Microsoft Office Suite including Microsoft Visio and Office365.

Key AFNet migration tm mbr; configured Cisco switches--maintained DoD stds/prompt cutover for 14K warfighters

Governed Cisco Works ntwk mgmt IDB; remotely mng'd 830 devices--fortified NAFB/CAFB $55M enterprise

Hoisted AF enterprise TMS sys; overhauled net/33 servers--centralized billing/IT mgmt/$400K sys w/84 site

Performs windows 7, 8, and 10 system hardware & software operations, installation, configuration & t-shooting of operating system.

Used ACAT scans along with SCCM Client to scan network for vulnerable computers If computers failed scan due to not being patched we figured out SCCM client was broken. If SCCM client was found broken and not pulling patches we imaged 1500 computers to put a working SCCM Client to pull network patches.

Maintains $68M NIPRNet (Network Internet Protocol Routing Net)/SIPRNet (Secret Network Internet Protocol Routing Net); administers 14K network accounts; ensures proper access for multiple missions.

Validates elevated network privilege access requests; assists in oversight of 385 base Client System Administrators.

Performs Level-1, 2, 3 technical support; diagnoses & troubleshoots system faults; repairs & replaces peripheral devices.

Directed DV housing comm upgrades; oversaw renovation 18 Cisco switches/6 crypto items--eliminated 36 network vulnerabilities.

Managed 130 network requests; certified TDY requirements for 3 Red/Green Flag Exercises--fortified combat training for 3.7K sorties and73 coalition units.

Oversaw NTTR (Nevada Test and Training Range) Cisco switch upgrades; overhauled software configurations for 5 devices--propelled 65K missions and 27K range ops hrs.

Thwarted USAFWC (United States Air Force Warfare Center) IT outage; eliminated 20 network faults/restored C2 (Command and Control Center) for 2 DRUs--fueled 21K missions/17K flight hrs.

Headed 57 Wing EFD panel IT requirements; installed 16 devices for 19 Commanders on 5 bases supported 99 ABW (Air Base Wing) first FD stratification board for 66 NCOs(Non Commission Officers).

Revived print server; standardized install process and configured 200 devices prepped for base rollout and saved 180 man hrs per year.

Drove Exec Comm ticket resolution; crushed 350 priority jobs for 5 GOs (Generals)/61 0-6s(Full Bird Cornels)--catapulted C2 (Command and Control) to 250 aircraft with net worth of $15B.

Steered OSD mobile IT project; employed cellular encryption capes/96 Senor Leaders--anchored F-22 OT&E (software) upgrades with a net worth of $454M.

Outstanding NCO (Non Commission Officer) that exudes impeccable initiative and drive--vital to squadrons'15 USAFWC (United States Air Force Warfare Center) Best Large Comm Unit award.

Leads six Airman; provides comm support for USAFWC, 5 Wings, 52 tenants units, 489K visitors, and 10 major combat air exercises per year.

Collects, documents, and reports equipment and mission status updates; provides C2 SITREP to Squadron CC and MAJCOM (Major Commands of the US Air Force).

Overseas Level-1, 2, 3 tech support; coordinates with 10 work centers; diagnose/repair sys faults; validates/inputs customer svc requests.

Leads 8 providing management/monitoring of 100+ AETC servers; provides 140K+ users service at 13 bases

Engineers/configures/maintains 13 Hewlett Packard Enterprise Virtual Array Storage Area Networks (SAN)

Ensures reliable backups are accomplished for the MAJCOM's e-mail, web, database, file and print servers

Led successful remote SAN emergency shutdown; instructed onsite techs--protected vital $800K+ data system

Quickly responded to lightning hit; performed SAN shutdown--prevented data loss/downtime for 10K+ users

Engineers/configs/maintains 13 Enterprise Virtual Array Storage Area Networks (SAN)/210 TeraBytes data

Ensures reliable backups are accomplished for all MAJCOM e-mail, web, database, file and print servers

Led $220K classified comm area expansion; relocated 12 server racks--setup robust AETC ops floor security

Refreshed SIPRNET tracking database; verified device info/IP addresses--enabled secure C4I capes/600 users

Selected as Team Chief ahead of peers; managed workload distribution for 20 technicians --closed 1K trouble tickets.

Led wing leadership home network equipment upgrade; allowed C2 reachback to senior staff--established 24/7 connectivity. Key member of 48 FW CYBERCOM Readiness Inspection team which they patched 340K security patches; garnered "Outstanding" rating promote.

Oversaw 8 risk mgmt server upgrades; allied w/HHQ/implemented plan--fortified $13M net security posture

Honchoed $120K IT security beddown; dev'd tech solution--safeguarded $55M net/elim'd 210K vulnerabilities

RAF Lakenheath England April 2011 to April 2014

Assistant NCOIC Client Support Engineer

Supports e-mail, Standard Desktop Configuration (SDC), Virtual Private Network, and MFD.

Goverened DHCP database; distrubuted base IP addresses--ensured uninterrupted ntwk svc's/35K end devices

Facilitated 83 NOSC ntwk security tasking; upgraded software/8 servers--averted 12K potential cyber threats

Tackled Cyber Command directive; updated 7K systems with antivirus software--96 hr task met in 48 hrs which set USAFE (United States Air Force in Europe) benchmark.

Led aircraft investigation board & DVs comm support; setup C4 (Secret Command Control) cell/30 network accounts--coined by Brig Gen.

Un-quarantined 86 NIPR PCs; applied 145 security patches--restored msn capability for 102 personnel <24 hrs. Led Crisis Action Team Standup; patched 40 PCs & unlocked 8 user accounts--enabled C2 for MSG (Mission Support Group)/wg (Fighter Wing) <2 hrs.

Upgraded 48 MUNS (Munitions Squadron) PCs; installed Silverlight software package--provided precision digital imagery for weapons loads.

Assisted Win 7 upgrade--manually configured 105 PCs--delivered 95% compliance for USAFE time mandate.

Engineers/configs/maintains 13 Enterprise Virtual Array Storage Area Networks (SAN)/210 TeraBytes data

Led $220K classified comm area expansion; relocated 12 server racks--setup robust AETC ops floor security

Directed 57 secure net change requests; config'd/formed firewall exemptions--boosted 1.4K F-22 trng sorties

Osan Air Base Republic of Korea April 2010 to April 2011

Client Support Engineer

Supervisor Communications Focal Point

Performs computer/network support for 7 AF (Air Force), 51 FW (Fighter Wing), 12 associate units & five geographically separated units.

Interprets service orders and coordinates circuit’s installation/repair activities with appropriate base agencies.

Provided 51 SFS high speed LAN; installed circuit path--reduced in/outgoing vehicle shipments time by 20%.

Re-imaged 500+ computer systems; updated anti-virus software; ensured PACAF compliance/network integrity.

Prevented compromise to 6 ntwks; guided multiple AF std security implementations--protected $14.4M assets

Piloted DISA directed ntwk overhaul; re-config'd $80K SIPRNET equip--sustained 99% secure net uptime rate

Aviano Air Base Italy January 2007 to April 2010

Voice Networking/ Voice Switch

Client Support Engineer

Standardized 50 PCs; installed software’s/re-imaged hard drives--prevented cyber-attacks against AF network.

Performs administration and maintenance on $6.2M 10K line NORTEL MSL-100 telephone system switch.

Installs and performs maintenance on single-line, multi-line, Voice-over-Internet Protocol (VoIP), and circuits.

Creates and maintains circuit, line, VoIP and cable plant records on 12 base cables containing over 12K pairs.

Converted 32 analog phones to VoIP infrastructure; increased system capability; saved $35K/yr telecom fees.

Led set up of 48 circuits for 426 IOS(Network Warfare Squadron); enabled monitoring assessment--provided USAFE real-time OPSEC (Operations Security) data.

Drove $1.1M ITN modernization proj; designed diagrams/staged patches--enabled seamless transfer 1K users

Established VPN circuit for CSAF; fabricated 1G core link--provided mobile secure access to cmd resources

Piloted 3-mbr VOSIP repair tm; reconfig'd CAOC-N net routes--reestablished spt for 250 cbt AOR/RPA msns

Troubleshot flt data monitoring sys; ID'd/corrected faulty connection--prevented pilot msn data loss of 171 acft

Spearheaded GF EX SIPRNET repair; reprogrammed secure device--enabled 154 cmbttrng sorties during ops

Contact this candidate