QUALIFICATIONS SUMMARY

Administrative and Executive Assistant who is intelligent, flexible and versatile – able to maintain a sense of humor under pressure and proven by successful employment mainly in marketing, sales, customer service, safety and healthcare. Searching for employment in Dallas, TX or New Orleans area beginning March, 2017.

EDUCATION

University of Louisiana Lafayette (ULL)

Degree-Bachelor of Science in Business Administration (BSBA)

EMPLOYMENT

Enlivant, Sr. Assisted Living, Houma, LA January, 2016 – February, 2017

Management Assistant and Concierge

Greet all guests and residents; answer phones.

Assist in compliance with all laws, rules, regulations, policies and procedures within the community.

Assist with coordinating new hire orientation and training/in-service for all team members.

Coordinate and assist in the administration of facility with Executive Director.

Coordinate tours of facility for prospective residents.

Coordinate Life Enrichment Activities as necessary.

Report as Manager on Duty to facilitate incidents, facility maintenance and resident complaints and/or suggestions.

HealthCare – Self, Houma, LA November 12, 2012 – February, 2015

All care and household, financial duties including appointments and medicine distribution.

Collaborated with The Medical Team, Council on Aging, Catholic Services, Nurses, Hospice, Doctors and Specialists.

Tidy Building Services, Inc., Metairie, LA January, 2012 – October, 2012

Executive Assistant reporting to President and CEO. I separated voluntarily to relocate to Houma, Louisiana to care for both ill parents for 2 years.

Manage President Email, calendar on Outlook, travel schedules and expenses.

Reconciliation of bank statements.

Manage client relations and executive management relations on a daily basis.

Access Database for client updates and reporting.

Letters and correspondence as well as proposals for customers.

Microsoft Word, Excel (reporting, financial records) Outlook emails.

Invoice and payroll backup for Controller.

Reception phone back up.

Wood Group/Production Services Network (Slidell, LA, Pensacola/Mary Esther, FL) June, 2010-Oct 21, 2011

Administration for Situation/Planning Reporting and Safety Administration for BP MC252 Oil Incident and Gulf Coast Restoration Organization (GCRO-FL) – Project Director, Kurt Boudreaux, Reported to Dave McIlroy, BP HSE Director.

Safety Administrator for Safety Reporting and HSE requirements. All finance and administration of Safety for the Branch Operations.

Composed and presented a roll-out of the Behavioral Safety Process for all branch and field personnel.

Responsibilities included Purchasing, compiling Safety Reports daily and Mileage and Hours reporting along with Excel, Microsoft Word, PowerPoint, Outlook and SharePoint programs.

Assistant to GCRO Safety Lead with administrative tasks, fiscal responsibility and various lessons learned and slide presentations and fulfillment of safety equipment and recognition awards.

Incident Command System for the BP Oil Incident Response in Escambia and Santa Rosa counties Complete administrative duties for divisional site in Pensacola Beach.

Evaluated and processed the Mechanical and Manual Beach Operations reports on a daily basis to roll into the GCRO in Mary Esther, FL. Provided reports from each division including operations, staging, reconnaissance, and safety and oil reports on a daily basis. Incident Command System for the Oil Incident Response in the Orleans/St. Tammany Parish Command Center in Slidell, Louisiana requiring start-up knowledge of logistics and computer knowledge for an emergency response command post.

Ordered and coordinated all purchase requisitions and purchase orders for the command center and field operations. Scanning, filing, SharePoint software log updates. Outlook and Microsoft Word used daily.

University of New Orleans, Lakefront Campus, New Orleans June, 2008 – July, 2009

Executive Assistant/Office Coordinator, College of Education and Human Development, Curriculum & Instruction

Processed all personnel documents, hired and supervised student workers and graduate assistants. Prepared purchase requisitions, textbook orders, travel expenses and travel arrangements.

Utilized PeopleSoft and SharePoint applications for leave tracking, timekeeping, registration, and class schedule preparation.

Worked with all programs in Microsoft Office Suite. Assisted 18 faculty and grant personnel.

Problem solver and diplomat for UNO student schedules and appeals.

Dallas Network Services, LLC, Dallas March 2003 – Nov, 2007

Executive Assistant (1st time position and recruited by former co-worker and owner).

Travel, budget, schedules, correspondence, internet research, marketing, events, customer relations.

EpicRealm Operating Inc., Richardson, TX April 1999 - May 2002

Executive Assistant/Public Relations Specialist (recruited by former co-worker-1st time position!)

Managed recruitment for marketing division by working closely with Human Resources.

Managed executive phone calls in US and internationally and directed accordingly.

Managed client relations and executive management relations on a daily basis.

Liaison between public relations agency and company directives.

Servicesoft, Inc., Plano, TX Nov 1997 - March, 1999

Office Administrative Manager – Regional Sales Office (1st time position!)

Maintained sales forecasts for region on Excel and Onyx and made weekly calls to remote offices to secure information.

Maintained all vendor relations for purchasing supplies, service agreements, collateral for office.

Liaison for corporate headquarters for all invoices, human resources, forecasts, service agreements/sales activities.

Managed sales executive calls and initiatives and ensured client follow-up.

Managed operations of office and network capacity and other duties as required.

Cyrix Corp, a National Semiconductor Co., Richardson, TX March 1994 - Sept 1997

Sr. Executive Assistant and promoted to Marketing Channel Specialist reporting to Vice President, Marketing

Established new procedures for marketing division.

Managed recruitment and worked closely with human resources.

Managed calendar on Outlook, travel schedules and expenses for VP and marketing team.

Audited all marketing department expense reports and budget on Pillar software.

Managed executive phone calls including teleconferencing/video conference calls in US and Internationally.

Managed client relations and executive management relations on a daily basis.

Managed sales executive calls and initiatives and ensured follow-up.

Handled the flow of communications and paperwork including the press and public relations agencies.

Managed the retail events which including traveling throughout the country to meet with retailers regarding the latest innovative products.

Managed the overall booth aesthetics as well as product brochures while working closely with Cyrix marketing graphic designer and technical writers.

Additional Education Courses Completed – CPR/AED -2016- ISP FEMA Courses - IS-101.b “Introduction to Incident Command System”, IS-102.a “Deployment Basics for FEMA Response Partners”, IS-700.a, National Incident Management System (NIMS) an Introduction and IS-800.a, “A National Response Framework, an Introduction. Smith System Driver Training – 5 hour course completion.

REFERENCES - Available upon request.

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