Edward Simon

https://www.linkedin.com/in/edward-simon-4aa84862

** ******* ***** aczb2j@r.postjobfree.com

Hamden, CT 06517 203-***-****

Operational Risk Manager Fraud & Vendor Management Compliance Procurement

Managed the Bank's Operational Risk Program to develop and implement strategic Operational Risk related projects and programs. Adept at navigating the regulatory environment and industry events with emphasis on Fraud Management to inform Business Units and management of changes and impact to the organization's Operational Risk Profile. Extensive experience in Procurement, Vendor Management, Business Continuity, and managing an Operations Production environment with direct reports encompassing highly visible and high volume customer delivery channels. Led strategic planning project plans resulting in successful core system conversions while maintaining a high level of customer satisfaction. Relevant business expertise includes:

Implementing process improvements

Vendor management

Strategic Planning

Contract negotiation skills

Effective risk mitigation

Core system conversions

PROFESSIONAL EXPERIENCE

PEOPLE’S UNITED BANK, Bridgeport, CT 1998 - 2016

$40 billion regional bank with 400+ branches located throughout New England

Operational Risk Manager (2013-2016)

Administered all aspects of a Governance Risk and Compliance (GRC) Risk Assessment Program for assigned Divisions and Business Units encompassing the COSO 2013 Framework. Independently facilitated risk assessment workshops, created process flow maps, identified risks, documented controls, performed control testing and assurance activities. This would incorporate both day to day and business continuity for assigned business units.

Drafted Risk Assessment Reports for review and approval by the Business Line and Executive Management.

Served as primary point of contact for assigned Business Units and liaisons with Audit, Compliance, Legal and Loss Prevention/Fraud Investigations departments.

Worked closely with internal audit ensuring adequate control testing was performed successfully and issues were captured with applicable compliance/regulatory impact.

Kept abreast of industry trends interfacing with risk professionals, regulators, auditors and compliance officers.

Ongoing review of guidance from various regulators to incorporate recommendations into Operational Risk Management policy and procedures.

ATM/Debit Card Services Manager (2003-2013)

Oversaw all ATM Fleet and Card operational activities, including network and vendor relationships, management, transaction processing, financial reconciliation, cross channel marketing, network security, vendor management, regulatory and legal compliance, fixed assets and inventory management.

Evaluated effectiveness of existing operational processes and systems identifying opportunities to optimize efficiencies, reducing expenses, increasing revenue.

Utilized project management expertise to manage operational projects across the enterprise including acquisitions.

Product ownership of the ATM Fleet. Ensuring the ATM Fleet adheres to regulatory and legal compliance mandates along with network security deployments to reduce risk.

Maintains profitability analysis of existing and potential ATM locations.

Maintains expertise in the area of ATM & Debit card operations and network routing. Partners with the organization’s Security and Loss Prevention areas to minimize the bank’s loss exposure.

Ensured that Reg E oversight for all debit card access devices was adhering to regulatory guidelines.

Mentored staff and direct reports to develop skills and achieve advancement opportunities.

Purchasing- Senior Buyer (1998-2003)

Gathered applicable business requirements to create, issue and analyze competitive bids (RFPs). Summarized RFP responses and presented to Business leaders for review.

Interfaced with Contract Administration and Legal Counsel during RFP renewal process ensuring all agreements were in compliance with internal controls and external audit guidelines.

Performed effective Vendor Management (including Vendor Risk Management) acting as the company’s primary interface between internal customers and vendors to resolve service issues (e.g. SLA, Billing, etc.).

Identified opportunities to improve relationship between the internal customer and the vendor through process improvements and technology enhancements.

Spearheaded efforts to identify and work with applicable resources modifying existing procurement practices and introducing new initiatives.

Excelled in negotiation skills with current and new potential vendors as a key independent contributor.

EDUCATION / AWARDS

BS, Media Studies/Communications, Sacred Heart University, Fairfield, CT 2004

Risk Management Association – Associate Member

People’s United Bank, CEO Leadership Recognition Program

CONTINUING EDUCATION

Charter Oak – Project Management Certificate

Metrix Learning /Workforce Alliance-

oBusiness Analyst Essential Competencies and Planning

oPurchasing/Vendor Management

oSupplier Relationship Management

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