Inventory Control Specialist

**/**** ** **/****

Seattle, WA

**/**** ** **/****

Rosalia, WA

MICHAEL HENDERSON

Summary

Motivated, results-driven director with extensive expertise in all areas of Global Logistics (Warehousing, Inventory Control, Distribution, and Transportation). Proven performer and profit “maximizer,” skilled in negotiating cost-saving initiatives.

Highlights

Warehouse Management

High-Volume Distribution Management

Carrier Management

Contract Negotiation

MS Office (Advanced)

Forklift Operation (Advanced)

Personnel Leadership

Recruiting and Retention

Inventory Control

Facility Management

Customer Service

Material Handling

Accomplishments

Performed transportation analysis which enabled company to control transportation expenses, saving $100k domestically in the first year.

Performed restructure of international shipping processes and policies which reduced International Ocean, Air, and Brokerage costs by $500k annually.

Through team building, recognition, performance reviews, compensation reviews, better recruitment practices/standards, and cross training, built a solid supply chain team. Reduced turnover rate from 51% in 1997 to 4% in 2004 while maintaining an impeccable safety record. Reviewed SKU throughput and velocity of 15k SKUs and ‘slotted' warehouse facilities to maximize efficiency in all material movement. This resulted in $35k annual savings and increased efficiency of order picking operations. Eliminated annual physical inventory counting by developing and implementing a perpetual inventory system (Cycle Count Process). Improved inventory accuracy from unmeasurable to 99.3% (unit)/98.7% (average cost). Experience

Customer Service Associate

Amazon LLC

Phone and email communication with customers. Used customer service tools in order to provide an accurate response and an exceptional customer experience.

Grain Elevator Operator

Cooperative Agricultural Producers, Inc.

Promoted, maintained and advanced customer relationships. Received 50-60 truckloads of grain daily. Loaded, transported by truck between warehouses, and unloaded various grains and pulses. Operated Class V (Internal Combustion Engine Trucks (Pneumatic Tires)) forklifts in performance of duties. 130 SW Skyline Drive, Pullman, WA 99163 C: 509-***-**** *.*.*********.**@*****.*** 12/2015 to 07/2016

Genesee, ID

06/2015 to 09/2015

Rosalia, WA

09/2012 to 03/2015

Pullman, WA

01/2008 to 02/2012

Marysville, WA

05/2004 to 01/2008

Kent, WA

06/1997 to 06/2004

Woodinville, WA

06/1995 to 06/1997

Bellingham, WA

06/1993 to 06/1995

Bellingham, WA

06/1989 to 06/1993

Long Beach, CA

1989

Bellingham, WA, USA

Processor

Pacific Northwest Farmers Cooperative

Operated various industrial mills in processing grain, and pulses. Packaged various grains and pulses. Operated Class V (Internal Combustion Engine Trucks (Pneumatic Tires)) forklifts. Operated tractor-trailer (30ft single trailer) in transportation of grains, and pulses between multiple warehouse locations and processing center. Warehouseman

Cooperative Agricultural Producers, Inc.

Promoted, maintained and advanced customer relationships. Received 50-60 truckloads of grain daily. Loaded, transported by truck between warehouses, and unloaded various grains and pulses. Operated Class V (Internal Combustion Engine Trucks (Pneumatic Tires)) forklifts in performance of duties. Inventory Analyst Supervisor

SEL Inc.

Led Inventory Analyst division of (7) staff. Maintained inventory accuracy between (3) different manufacturing and warehouse facilities. Inventory included $33m / 33k SKU's Raw Materials, WIP, Finished Goods, and Test Equipment. Improved inventory accuracy by 20% to 99.33% accuracy rate (unit). Warehouse Manager

BE Aerospace

Managed warehouse, distribution and customer service. Assisted regional sales staff in acquiring new business by presenting to prospects operational processes, accuracy levels, and distribution capabilities. General Manager / Sales Manager

Transmark Logistics

Founder. Developed business plan, sourced funding and created start-up third party logistics company. Managed sales, operations and customer service. Managed and mentored staff of (10) sales coordinators and salespeople. Director - Materials

Bensussen Deutsch and Associates

Managed staff of 40-120 in two warehouse/distribution centers. Supervised Receiving, Material Handling, Inventory Control, and high-volume distribution, and Returns Processing. P&L responsibility, $6m annual operating budget. Warehouse / Distribution Center Manager

Advanced Gravis

Managed warehouse/distribution center operations. Supervised (3) staff in managing inventory accuracy, and high-volume global distribution. Managed international cross-border shipping on a daily basis (Canada/USA). Warehouse / Packaging Supervisor

Gourmet Treasures Seafoods

Supervised the operations, maintenance, and output efficiency of automated packaging line. Supervised and led (5) staff in accomplishing established company goals.

Sonar Technician - Petty Officer Third Class

United States Navy

Electronics Technician responsible for the repair and maintenance of all ship sonar equipment which included (15) complex electronic systems. Persian Gulf War combat veteran. Education

High School Diploma: General HS Studies

Whatcom Community College

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