Lin Lin

**** **** ** 902-***-****

Halifax, NS B3K 1Y5 aczaqj@r.postjobfree.com

JOB OBJECTIVE

A hardworking and motivated Bachelor of Commerce student in Human Resource Management with retail customer service, human resources and community experience in private settings. Key strengths include excellent work ethic, social awareness and the ability to work comfortably in unpredictable situations and proven skills in working in a fast paced environment.

KEY QUALIFICATIONS

Ability to accomplish tasks efficiently with minimal supervision.

Strong ability to adapt to new situation in academic, volunteer, and work setting.

Excellent communication skill-fluent in English, Mandarin, Cantonese and basic French.

Utilized the capabilities and functions of standard office software applications such as data management, spreadsheet, presentation, and word processing in completing assigned projects while meeting deadlines.

Ability to express thoughts clearly and concisely in both English and Mandarin.

Perfect attention to detail and a proven ability to accomplish designated tasks speedily and professionally.

Confident in use of Microsoft Office Word, Excel, PowerPoint and Internet applications.

PROFESSIONAL EXPERIENCE

Office Administration Intern January –April 2016

MANS Halifax, NS

Performed a variety of personnel related duties of varying scope and difficulty to assist the Office Administrator.

Utilized the capabilities and functions of standard office software applications such as data management, spreadsheet, presentation, and word processing in completing assigned projects while meeting deadlines.

Provided office support functions including filing, copying, reception, receiving, sending, and distributing faxes, emails and telephone calls, and assist in research, using the internet and other resources.

Retail Salesperson April 2014-Aug 2014 & April 2015 – Aug 2015

iGem Vancouver, BC

Welcomed customers by greeting them; offering them assistance.

Directed customers by escorting them to racks and counters; suggesting items.

Advised customers by providing information on products.

Helped customer make selections by building customer confidence; offering suggestions and opinions.

CNIB Centre Support Program (Volunteer) April 2015– Present

Canadian National Institute for the Blind Halifax, NS

Helped out across every department including registration, fund development, volunteer coordination, counseling, and sales at the CNIB office in Halifax.

Selected tasks assisting from the CNIB “Assignment Board”.

Administrative Assistant (Volunteer) March 2015–Present

Canadian Museum of Immigration at Pier 21

Answered general phone inquiries using a professional and courteous manner and greeted clients/suppliers/visitors to the organization in a professional and friendly manner

Provided secretarial and administrative support to management and other staff.

Used computer word processing, spreadsheet, and database software to prepare reports, memos, and documents.

Sorted incoming mail, faxes, and courier deliveries for distribution.

Conversation Partner (Volunteer) Dec 2012 – Present

Community Connection Program, Immigrant Service Association of Nova Scotia (ISANS) Halifax, NS

Practiced conversation and written English sessions with adult learners by meeting on a weekly basis to increase confidence and comfort levels of new English learners

Shared a home-cooked meal with my match.

Introduced my match to people and places in the community (historical sites, community centers, and parks) to increase community engagements and to welcome new members to the community

Talked and learned about each other’s traditions and customs and exchanging ideas, information and resources with pictures or books.

Customer Service Representative Jan 2012 – March 2012

China Telecom Guangzhou, China

Attracted potential customers by answering product and service questions both over the phone and in person by marketing an promoting services

Suggested information about other products and services and recommended potential products to management by collecting customer information and analyzing customer needs

Provided friendly, courteous, and efficient customer service in a fast paced environment interacting with up to 60 clients a day.

Ability to relate to a multi-cultural client demographic; Professional proficiency in English, Mandarin and Cantonese when working with clients face to face and over the telephone on a daily basis.

Human Resource Assistant May – August 2012 GuoGuang Electronics Company Guangzhou, China

Assisted the HR officer by supporting the interview process, recruitment and payroll computations by attending scheduled meetings and ensuring deadlines were met.

Processed incoming and outgoing communications (fax, photocopy, e-mail) to ensure all messages and relevant information was sent to appropriate staff members.

OTHER EXPERIENCE

Sushi Maker Aug – Nov 2016

Bento at superstore Halifax, NS

Created high quality sushi including cooking rice, rolling sushi, temperature recording, cutting, packaging, labeling and date stamping.

Ensured all operating standards including food safety and quality are adhered.

Provided a high level of guest satisfaction and maintain positive relationships with internal and external customers.

Maintained cleanliness and organization of kiosk.

Order and receive raw materials and dry goods.

Maintained daily production records.

Performed monthly inventories and training of new teammates as required.

Food Counter Attendant May – July 2016

Shanghai 360 Halifax, NS

Prepared food and beverages.

Took customers’ orders and handled guest complaints and notify manager on duty immediately.

Maintained sanitation of the restaurant including floors, tables, ledges, and counters.

Collected payments by accepting cash, check, or charge payments from customers; making change for cash customers.

Event Support (Volunteer) Oct 2014 –Present

Canadian Museum of Immigration at Pier 21 Halifax, NS

Greeted guests visiting the museum using a friendly demeanour.

Helped guests have a safe and enjoyable visit to museum special events through attention to the detail of visitor and guest needs.

Assisted with any communications/press events if needed.

Retail Customer Assistant (Volunteer) Feb – Aug 2013

Gift Shop Halifax Infirmary, QEII Health Sciences Centre Halifax, NS

Greeted customers entering the shop using a friendly demeanour and assisted customers in locating and selecting items

Operated cash register and process cash and debit/credit payments and process customer refunds efficiently ensuring till balances at end of shift

Responsible for security within the store and being on the lookout for shoplifters and fraudulent bills and credit cards

Dusted and maintained displays of merchandise to ensure attractive displays and increase customer add-ons and impulse purchases

Waitress September-November 2012

Treats Coffee Shop Halifax, NS

Took orders from patrons for food or beverages.

Collected payments from customers.

Filled sugar, cream, milk and beverages in fridge.

Cleaned tables or counters after patrons have finished dining and did routine clean after work.

EDUCATION

Bachelor of Commerce Degree; Human Resource Management Major May 2016

Saint Mary’s University Halifax, NS

Related Course Work:

Financial Accounting

Managerial Accounting

Finance Business I & II

Human Resource Management

Organizational Behaviour

Industrial Relations

Ethical Responsibilities of Organization

Communications

Commercial Law

Staffing and Selection

Management Skills

Wage and Salary Administration

Training and Development

Bachelor of Commerce Degree; Human Resource Management Major 2012

Guangdong Peizheng College Guangzhou, China

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