Customer Service Sales Associate
Resume:
Breanna Craigen
Clerical/Office Administration
aczao9@r.postjobfree.com - 847-***-****
To gain an entry level position at a reputable company where I can utilize my background.
Work Experience
Trustmart- Lakeforest, IL
Comission/Data Entry
October, 2016- January 2017
Case setup
Commission Payments
Inbound and outbound calls
Email request
Data entry
Microsoft Excel
Microsoft outlook
As400
Updating License/Info
Contract set up
CULLIGAN-Libertyville, IL
Administrative/ Clerical Assistant
January 17, 2016-June 10, 2016
Creating bills of lading
Answer up to 30 calls per day
Assisting truckers with load delivery
Filing documents
Providing delivery schedules for outgoing product
PROTECTIVE
Customer Support
May 10, 2015-Present
Gap/Vehicle service Contracts
Answer up to 40-60 Calls Per-day
Starting contract claims
Assisting consumers with contract information
Updating contract information
Providing contract information
Providing documentation
Sending emails and memos out to consumers
Verifying and Updating contract information
Answering Coverage Questions
Providing terms/ contract information
Dealing with dealer, lien holder and consumer information
Data Entry
CDW
Billing Associate
February 2015 to April 2015
Customer service
Creating accounts
Creating Orders
Pulling orders from the warehouse
AS 400
SPS
Outlook
Allendale Counseling Center
Clerical/Office Administration
October 2012 to December 2012
Answering 80 to 100 calls per day
Intake
Assisting psychologist with new Patient
Filing/Organizing
Payroll
Quick Books
Baxter Credit Union - Vernon Hills, IL
Customer Service/Facilities
December 2011 to December 2012
Answering phones and assisting in transferring calls to varied departments.
Customer Service Rep. Answering 50 to 100 calls.
Manage account information.
Release titles and file member and branch information.
Use Microsoft Excel and Outlook daily.
Organize and maintain accounts.
HANES-Gurnee, IL
Sales Associate
October 2010 to February 2011
Customer Service/Sales Associate
Calling and Receiving calls for merchandise, manufacturing, customers
Taking up to 100 to 150 calls per day
Navy Exchange - North Chicago, IL
June 2007- Aug 2009
Sales Associate
Assisted diverse population with purchases and complaints
Customer Service/Sales Associate
Responsible for organization of the store departments.
Collected and balanced cash register.
Corporate Internship
St. Marin College Prep - Waukegan, IL
2004 to 2006
Receptionist
Assisting with the day to day administration of the office including answering phones, greeting
Customers and handling complaints.
Provided accurate information as part of the pivotal interaction with the public and cohorts.
Provided support to staff, filing, and distributing mail.
Education
Columbia College-Current
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