Order Picker Operator

Bettijo Tremblay

**** ******** ***. ******, ** **021

*************@*****.***

Objective

Seeking a position in a customer service, clerical, light industrial production, warehouse or administrative environment that will give me an opportunity to work with a great organization that will utilize my qualifications, enthusiasm and skills. I’m proud of my ability to communicate with clients, customers and co-workers. Have 6 years of experience in customer service, clerical, and light industrial production/warehouse.

Skills

Microsoft Office (Word, Excel, Outlook, Power Point, Access), and Advanced Web Skills

Experience

Best Buy August 15th 2016-Current

Order Picker Operator

Picking Orders from Cisco System with order picker (Crown machinery)

Confirming orders

Placing label on product

Place product on belt to proceed process of shipping out customer orders

Meeting production time required

Assist with replenishment using extended lift

Pulling pallets of product for big picks within assignment

Clean and maintain zones pick in

Abiding by all safety regulation

Push about 1,400 items in 8 hours increment

Xerox

Back Office / Customer Service Representative

Emailed customers back answers to their online order questions or account inquiries, information on local stores, products, or returns and guidance on process or location.

Verified customers through email, per company policy (if had to open account at any time in handling member)

Processed through online returns/refunds

Checked on online orders with vendors

Setup Deliveries and return pick-ups for Sam’s Club Members

Answered inbound calls, assisting members with any account questions, account changes, online order, online returns, refund inquiries, product information, or to place a complaint to corporate on their experience

Lowes Home Improvement November 2012 – 2015

Customer Service Sales Representative

Answered all of customers questions

Provided knowledge about products and brands informing them of reviews of others

Placed sterling orders/ special orders

Retrieved product for customer

Operated forklift, Extend Lift, and Order Picker to down stock or retrieve product for the customer

Cycle Counts on Sundays

Filing Safety checks in morning in the system to make sure day starts out right

Promoted To Overnight Stocker –

Overnight Stocker

Stock from 1000- 1600 pieces of freight

Down stock depts.

Fix and organize depts.

Think of better ways to help daytime crew

Create a bail

Clean and zone

Sidestacks

Make labels

Work in product

Use Forklift, Extend lift, and Order Picker for various projects.

Managed my crew because was lead and manager in training

Promoted manager of Lumber and Building Materials Dept.

Perform about 5-8 different catorgized cycle counts on all inventory in both depts.

Go in system and bill in and out inventory put wrong in system 2-4 times a week

Put up all freight that comes in for depts. Running

Downstock and topstock with forklift

Keep dept. tidy

Make worklist for employees that are in the dept and keep track of what they are doing at all times and give out demands on what they should be doing and how dept should look at all times

Sweep and create order

Process customer orders and special orders

Keep bull pin clean and make sure product stays out of it

Flat stack lumber

Help and assist customers

Load product into customers vehicles

Dump hopper with forklift

Make labels and bin locate product

Innovation Consultants

Customer Service Representative March/2011 to May/2013

Served as a receptionist, answered several telephones lines.

Educated customers about identity theft.

Opened, sorted, routed and delivered incoming correspondence and messages.

Assisted with special events and organized, prepared and maintained files.

Sprint

Customer Service Representative December 2009 to March/2012

Provided information to customers concerning accounts, bills and other Sprint products.

Troubleshooting devices and answering questions from customers.

Marketing various Sprint products.

Created accounts and received payments.

Capgemni/Sprint

Customer Service Specialist September/2006 to September/2009

Provided information to customers concerning accounts, bills, and available devices.

Prepared and issued bills, invoices, account statements and other financial statements.

Interfaced with customers on service related issues and billing inquiries.

United States Army

Supply Specialist May/2005 to September/2006

Maintain and update personal military records for assigned units.

Provide general clerical support (typing, filing, and copying).

Prepare presentations, schedules and graphs.

Responsible for all related record keeping for unit.

Education/Training

Riverdale High School, Diploma 2005

Supply Specialist Certification 2005

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