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HR Generalist / Manager / Director

Location:
Orlando, FL
Posted:
March 14, 2017

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Resume:

Naomi (Mary) Judah, MCIPD, MA,SHRM

Orlando, FL **821 407-***-**** ***********@*****.***

Executive Profile

Experienced HR professional with a track record of delivering effective stakeholder management and HR solutions to drive employee engagement & business goals. Proven organizational and project management skills employed to implement best practice HR interventions which consistently deliver results. Key strengths include: resilience, a commercially astute approach, a creative, but pragmatic approach to problem solving, effective influencing & relationship building skills, and the ability to move from operations to strategy as needed to achieve goals.

Definition & delivery of robust HR strategy

Organization & employee development

Talent acquisition / on-boarding

Team leadership & mentoring

Global & cultural awareness

Employee relations

Relationship management

HR Policies & Procedures

Performance management

Compensation & benefits

Change management / Mergers & acquisitions

Employment law

Career Highlights

Liquidnet is a US owned Financial / Technology company based in New York. I was hired to head the EMEA HR function and was then invited to transfer to Hong Kong to head the APAC HR function. Responsible for transforming HR to a strategic contributor which also challenged the leadership team.

British Airways (IAG) wanted to reduce the cost of hiring finance, procurement and IT staff and opened a new company in Poland to base new recruits. As HR subject matter expert I led the definition of values, competencies and measurements of performance, and set up new processes to hire and manage the new employees.

Royal Bank of Scotland needed to comply with conduct risk regulatory requirements and wanted to adopt a high performance culture in their Corporate Banking division. As Program Lead, I headed the development of a new behavioral framework: engaged with key stakeholders to get buy-in at all levels; designed a new behavioral framework; developed new people processes; trained management; and worked closely with compliance teams and HR Business Partners. Succeeded in rolling out the new behavioral framework across resourcing, on-boarding, reward, learning & development and performance management in five divisions.

Designed and delivered workshops in New York, Shanghai and the UK to outline strategic vision and values for Kantar’s global transformation efforts

Professional History

LIQUIDNET ASIA LIMITED Head of Human Resources (2016)

LIQUIDNET EMEA LIMITED Head of Human Resources (2015)

Headed the Human Resources function in EMEA as maternity cover then invited to take on the role of Head of HR for APAC. Reported to the EMEA/APAC CEOs and the New-York based HR Senior Vice President. Regarded as a high performer.

Worked closely with the CEO and Executive Committee to deliver strategies and initiatives to support the attainment of business objectives. Measured on delivery/results specific to: recruitment, compensation/benefits, talent management & succession planning, performance management, diversity & inclusion and engagement to retain high-caliber personnel with an emphasis on enabling high performance

Performance management - improved employee performance through workshops to raise perception and share learning. Implemented more challenging goal setting and 360 assessment through coaching and communications

Talent management: leadership of the Company-wide talent review process, coached senior management, and ensured that follow-up actions were completed to develop high performers, feed into succession planning and support strategic staffing plans

Recruitment of staff at all levels through recruitment agencies, social media and staff introduction. I streamlined the hiring process to improve the quality of hires and reduce the time taken by 40%

Crafted new job descriptions for all staff, to stimulate employee development and performance

Devised the curriculum and ran management development sessions through the year to equip Line Managers with improved people management skills to help them to deliver improved talent management capability to their teams and to bring consistency to HR practices

Ensured the swift, timely handling of poor staff performance through investigation ensuring compliance with regulations, employment law and US company policy, in collaboration with coaching and developing Line Managers

Worked closely with HR team in New York to deliver Company-wide HR objectives. Managed local HR staff.

Naomi (Mary) Judah, MCIPD, MA,SHRM

(Continued)

INTERNATIONAL AIRLINES GROUP Performance & Development Manager (2014-2015)

Hired on a contract basis to be the HR Subject Matter Expert on a Change & Implementation team, drawn from British Airways and Iberia executives and specialists to set up a new company in Poland to employ technology, finance and procurement staff

Headed the recruitment team, coached managers and worked with external recruiters to organize recruitment events, maximizing hires in the shortest timescales. Hired 55 staff in 12 weeks which met the Q1 plan

Ran workshops to define Company values, performance management processes and competencies. Created procedures for measuring attainment levels and defining reward.

PHILIPS MEDICAL SYSTEMS HR Project Manager (2013-2014)

Hired on a contract basis to devise an innovative scheme to manage layoffs for a failing technology unit

Identified employees for displacement, re-assignment and progression. Designed the selection criteria and coached senior management on how to handle employee relations issues

RBS CORPORATE BANKING DIVISION Employee Engagement Program Lead (2012-2013)

Member of a HR transformation program to establish a new behavioral framework across five corporate banking divisions

Created and launched a new behavioral framework; defined high performance, linked it to recruitment and rewards and meshed both behaviors and non-financial measures into the pay review process

Collaborated with Resourcing, On-boarding, L&D and Reward Teams to integrate the new process into existing HR frameworks

Received an award for Significant Contribution within Corporate Banking HR Team from the Senior HR VP

Ran briefing sessions for 180 Managers to train them on using the new behavioral framework

Managed a team of 4 HR staff

PROXIMA GROUP HR Consultant (2012)

Hired on a contract basis to write new staff handbooks to improve policy administration for the UK and US businesses. Advised on employee benefits in the United States and Holland

KANTAR RETAIL, WPP GROUP HR Director (2009 - 2012)

Reported to Global CEO (US based)

Coached and supported managers on handling change, problem solving and terminations

Achieved a 20% increase in revenue-earning staff hired in 2010 and 2011 through improved global HR processes

Implemented an annual talent review composed of succession planning, nine box review, OD review and L&D forecast as part of business planning process which resulted in greater quality input and commitment from leadership teams

Introduced a new competency framework and career structure to improve performance, development and retention. Structural changes resulted in increase in gross margins of 3%

Implemented new expatriate policy to enable international transfers and secondments for employees below director level to USA, Australia, UK and China

Managed 3 HR staff based in US, UK and China

Education & Credentials

Member, SHRM (currently sitting for the SHRM-SCP Exams)

Professional Exams, Chartered Institute of Personnel & Development (MCIPD - the UK equivalent of SHRM-SCP)

Master of Arts, Strategic Human Resources, Liverpool John Moores University, UK

Bachelor of Science Courses, Psychology, University of Southampton, UK

Computer literate: I develop, organize and complete tasks and projects with extensive use of Microsoft Office (Word, Excel, and in particular PowerPoint for project update meetings). Also familiar with Workday and Taleo.



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