Jacqueline Moore

Legal Admin. Assistant - District Attorney's Office of Galveston

La Marque, TX 77568

aczajv@r.postjobfree.com - 832-***-****

To secure a position in the office environment which allows me to make vital contributions to an organization's success while gaining professional growth and more opportunities. Authorized to work in the US for any employer

WORK EXPERIENCE

Administrative Assistant-Loan Restoluationd

Texas dow Employee Credit Union - Lake, MS - March 2016 to Present

Professional demeanor. Educates and counsels members regarding TDECU member loan delinquencies and inquiries. Assists members with establishment of loan repayment schedules. Consults with Loan Resolutions supervisors regarding escalated phone calls, difficult or special cases, upset members, and all other complex inquiries. Works effectively with all Loan Resolutions staff to answer any departmental questions and assists with delinquent accounts and loans, extensions, re-works, repossessions, and foreclosures. Traces delinquent members to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of other third parties. Locates and notifies members of delinquent accounts by mail, over the phone, and occasionally face to face to solicit payment.Sorts and files all member correspondence relating to loan delinquencies and performs miscellaneous clerical Initiates outgoing and receives incoming telephone calls regarding account and loan delinquency. Responds to numerous collection inquiries and complaints from members while maintaining duties such as account notation, report writing, and document filing as needed. Assists with a variety of administrative duties for the Loan Resolutions department as necessary.

Business Process Analyst

Centerpoint Energy - Lake Charles, LA - June 2014 to February 2015 Responsibilities

Analyzes, validate and modifies legacy gas facility records and Supporting information data systems. Perform gas facility records reconciliation and audit activities utilizing SAP, Filenet, and GIS data system. Accomplishments

Assist in organizing strategies, preparing and processing work order requests for field vendors in support the maintenance of archival recordkeeping process and partners with other work groups such as SAP, Filenet, Mobile Data and GIS to ensure that records are maintained to properly document the gas delivery system and to comply with federal, state and other regulatory. Skills Used

Able to utilize integrated mainframe system to audit historical gas construction related records. Able to demonstrate and apply effective oral and written communication skills. Able to prioritize work based on correct information and concentrate efforts accordingly. Able to adapt quickly to changing demands and to demonstrate flexibility. Able to organize workflow and use creativity to produce quality work product and service.

Assistant Property Manager

The Charlestonian - Lake, LA - January 2013 to October 2013

Maintained property rentals by advertising and filling vacancies,negotiating and enforcing leases,maintaining and securing premises.

Accomplished financial objectives by collecting rents, imputing tenants information into Yardi and Renters cafe, preparing annual budgets, scheduling expenditures, analyzing variances, initiating corrective action, maintaining property by investigating and resolving tenants complaints,enforcing rules of occupancy,inspecting vacant units and completing repairs,planning renovations, prepares reports by collecting and analyzing and summarizing data and trends.

Motivation for Sales, love working with the community,meeting sales goals,Negotiation reaping to the customers needs,Territory management, Prospecting skills, professionalism, International com.ynicatuon skills.

Administrative Assistant Day Surgery Unit

University of Texas Medical Branch - February 1984 to September 2000

Admitting patients to the various units, maintaining the patient's health insurance for reimbursement for the patient's hospital services, working under the hospital Administer. Skills:

Microsoft office, works, Excel, and windows. Types 60 words a minute, Interpersonal communication, exceptionally well organizes, highly motivated and detail oriented, committed to excellent service and customer satisfaction.

Legal Administrative Assistant-All County Courts

Galveston county District Attorney Office - Galveston, TX Responsibilities

Maintained daily court dockets, Logged in DWI video's, worked closely with various Attorneys.Typed and filed arrest reports. Typed proofs and correspondence, and paperwork for court dockets. Accomplishments

Able to organize workflow and use creativity to produce quality work products and services. Working knowledge of regulations and requirements related to court procedures and the judicial process. Maintained an up to date department organizational docket. Made copies, faxed, handled all in coming and outgoing correspondence. Assisted the Attorney who was assigned to my court.

EDUCATION

Business administration

Galveston College

1997 to 2001

Administrative Assistsnt

La Mar University - Beaumont, TX

1990 to 1993

SKILLS

microsoft (10+ years), outlook (10+ years)

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