MARCELA ROMERO

*** *. ******* **

Ontario Ca. ***64

Telephone: 714-***-****

Email: aczajq@r.postjobfree.com

OBJECTIVE: Striving to secure a position within a progressive, organization

that delivers quality medical services geared toward the multicultural populations.

SKILL SET: Bilingual/Bicultural in Spanish; extensive knowledge of the Hispanic

Market

Knowledge of Microsoft Office Word and Excel, Outlook, and other

Computer software programs: Office Ally, HER and Practice Mate

HIGHLIGHTS OF QUALIFICATIONS:

Superior communication and listening skills.

Ability to develop and promote effective outreach initiatives; including engaging

targeted patient population with a strong emphasis on health education.

Strong physician relations skills; and ability to maintain a level of trust not only

with physicians, but with the staff and patients as well.

Excellent in carrying out collaboration with local communities, community-based

organizations, and individuals concerned with the health and well-being of

families, women, infants, children, and adolescents.

Skilled at conducting public presentations; to also include Spanish radio and TV

programs.

EXPERIENCE:

DR.ALFRED W. ALOAN MD, PLACENTIA,CA 12/15/13 -PRESENT

OB/GYN FRONT/BACK SCHEDULE OFFICE COORDINATOR

Day to day schedule administrative duties of the OB/GYN practice. In charge of schedule patient with the proper provider, tests, and treatments. Other duties include scheduling all procedures with affiliated hospitals; and also coordinate weekly physician surgery schedule. Oversee authorizations and referrals to other specialty and PCP provider.

As a clinical care team member, also cover the front and back office assisting the physicians with minor surgeries/procedures to include Endometrial Biopsy, Colposcopy, Cryoscopy, Circumcision, removal of Bartholin Glands, and wart and skin tattoo removal.

AVISA MEDICAL CORPORATION, Anaheim Hills, CA 6/27/2011 – 12/02/13

OB/GYN Office Manager

Responsible for the day-to-day administrative duties of the OB/GYN practice. Duties include performing staff payroll functions. Also perform selected nursing duties and assist physicians as part of the clinical care team. Duties include giving injections and drawing blood; assisting with EKGs, OB/GYN exams and office procedures. Prepare patients for examination and treatment and take histories and vital signs. Additionally, maintain sample medication records, and administer medication upon physician order and respond to medication requests per practice protocol. Other duties include scheduling all procedures with affiliated hospitals; and also coordinate weekly physician surgery schedule. Oversee staff with scheduling tests and treatments; confirming pre-certifying patients for hospital care and/or procedures, and process referrals to other specialty and PCP providers. As a clinical care team member, also cover the front and back office and assist the physicians with minor office surgeries/procedures to include: endometrial biopsies, colposcopies, Cryoscopy, removal of Bartholin Glands, and wart and tattoo removal.

COASTAL COMMUNITIES HOSPITAL, Santa Ana, CA 92704 10/2006 - 06/2011

Community Relations Manager

Responsible for implementing the hospital’s community outreach initiatives. Actively assisted in the planning of scheduled events, and overseeing community events. Worked well with agencies such as Public Health Department, Social Services, WIC, community based organizations, local churches, physician offices and other organizations targeting the low-income and medically needy populations. Coordinated the maternity orientation events held at the OB/GYN offices. These events are part of a one-stop-shop Maternal Child Health Hospital Program. All classes/programs promoted at these venues included the following relationships/partnerships with the following agencies: WIC, Healthy Families Program, SNAP Program, Champions for Change, Mothers Nutrition, Adoption Law Program, Link Couples’ classes through Catholic Charities. Provided CPSP expertise to those offices wishing to

pursue CPSP certification. In collaboration with department team members, participated in the Maternity Tea/Tour and Newborn Celebration events. Duties also included conducting Spanish Lamaze and English/Spanish breastfeeding classes. Maintained OB patient log; collected and entered data to track the patients and monitor them to ensure that those who enrolled in the program, actually delivered at Coastal. Also created promotional program flyers for distribution to physician offices and outside community agencies.

WESTERN MEDICAL CENTER ANAHEIM, Anaheim, CA, 92804 10/2006 - 12/2009 OB Marketing Coordinator

Responsible for recruiting new OB physicians and assisting with the application process to obtain staff privileges. Worked closely with the OB/GYN physicians and the office staff to develop relationships and allow for OB marketing coordinator to provide ongoing on-site educational classes to encourage patients to deliver at the hospital. Responsible for planning and implementing Maternity Orientation events; which also included reaching out to outside community agencies inviting them to participate in hospital programs. Promoted and provided the Childbirth/Lamaze classes, Lactation classes, Infant CPR, and coordinated the Link Couples classes to be held on site. Maintained a tracking log of monthly deliveries. At community events provided BMI screenings and also provided Diabetes patient education.

CENTRAL CITY COMMUNITY HEALTH CENTER, Anaheim, CA, 92804 03/2000 –09/2006 CPSP Coordinator

Responsible for overseeing the CPSP program for the FQHC organization. Provided patients with the health, psychosocial and nutritional care as part of the program. Responsibilities also included program, assistance with insurance authorization or applying for Medi-Cal assistance. Patients required a comprehensive initial office appointment that included: WIC referrals, nutrition in-service, Lamaze, lactation, Infant CPR, BMI, Diabetic and Safety classes, in addition to facilitating one-on-one psychosocial assessments. In addition, addressed any other problems and made the appropriate referrals to outside local organizations. Patients also screened for High Risk status; and following state protocols, reported cases for any domestic violence or abuse. Also reported cases of STD’s and processed AIDS patients with referrals to specialty physicians. The intent of the CPSP program is to ensure patient compliance with the program to ensure health outcomes/deliveries. Created a Teenagers Pregnancy Program whereby separate classes were held for pregnant teenagers; and also assisted patients during their delivery.

LA ESTRELLA MEDICAL GROUP, Anaheim, CA 92804 03/1995 – 03/2000 Medical Assistant – Back Office

Responsible for checking in patients; created patient charts, conducted vital signs, and checked patients into exam rooms. Documented patient complaints and prepped them for their consultation with the physician. Clinical responsibilities included drawing blood, urine testing, EKG and Ultrasound testing. Assisted the physicians during any in-office procedures. Provided patients with explanation regarding prescribed medications, and/or provided injections. Also coordinated all referrals to specialists; and ensured that appropriate authorization had been obtained. Duties also included coordinating calls into the Pharmacy for new orders and refills; and in preparation for follow up visits, contacted the Lab for results and other pending test results.

EDUCATION:

RN - University of Guadalajara, Mexico 1987

Medical Assistant – Front and Back Office – ROP Certificate, North Santa Ana, CA 1994 Keeping the Peace Program – Department of Education, Orange County 1988 CHHW (Comprehensive Perinatal Health Worker) – Department of Health Services 2006 Completion of CPSP Program Overview, O. C. Health Care Agency 2006

BMI Childhood Obesity Certificate, Blue Cross of California 2006 NHTSA Child Passenger Safety Certification Course, Riverside Police Department 2007

CEE La B.A.B.E, American Nurse Association 2007

Certified Application Assistance, California Medical Insurance Board LIC # 00073357W 2008

Lactation Educator - Orange County Health Care Agency 2009

Health Disaster Management, Health Care Agency Orange county 2009

LCCE Certified Lamaze Instructor 2011

Completion of Leadership Development Institute (LDI) Program 2011 2011Becoming a Mom/Comenzando Bien, Orange Health Care Agency/March of Dimes 2013

PROFESSIONAL REFERENCES UPON REQUEST

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