Patty Esack

** ******* ******, ******* ** ***** T: 203-***-**** E: aczai0@r.postjobfree.com

Technical Project Manager/Business Analyst

Results-driven and accomplished project management leader whose accomplishments reflect international business acumen and financial management expertise with a demonstrated commitment to organizational growth. Expert in application development, analyzing operations and implementing effective systems, strategies and processes to improve performance and profitability. Recognized for delivering consensus and enjoy opportunities to think “outside the box” deriving new solutions to old problems. Persuasive and concise communicator; experienced in dealing with all levels of management in varied industries.

Professional strengths include:

Project Management Agile/Scrum Software Development SDLC Infrastructure Customer Advocate Vendor Relationship Management Application Development Relationship Building Technology Azure Cloud Computing Driver Install Framework Tools Program Management Product Development Scheduling Threat Models Software Architecture Change Management Vendor Management\Productivity & Performance Gains Team Leadership & Development Communication Data Warehousing Web Technologies

TECHNICAL SKILLS

Software Experience: Deep proficiency with Microsoft Word, Excel, PowerPoint, and Project, Office 365, Windows Server Family, SQL, IIS, SharePoint, Visual Studio, JIRA, Confluence, Adobe Creative Suite 4 including Dreamweaver, and OS/2.

Programming Experience: HTML, CSS, PowerShell, C, C++ XML, ASP.NET and Assembler.

PROFESSIONAL EXPERIENCE

BOEHRINGER INGELHEIM (Consulting) Danbury, CT 8/2016 – 3/2017

Program Manager

Coordinated and monitored the scheduling, pricing, and technical performance of company programs. Ensured adherence to master plans and schedules, developed solutions to program problems, and directed work of incumbents assigned to program from various departments. Ensured projects are completed on time and within budget. Acted as advisor to program team regarding projects, tasks, and operations.

NEW YORK POWER AUTHORITY(NYPA), (Consulting) White Plains, NY 12/2015 – 6/2016

Project Manager/Business Analyst

Performed various business analyst and project management functions in support of Mobile Strategy, Roadmaps, and Implementations.

Produced an Office 365 Impact Study for NYPA. This study included sections on Office Productivity, Email, Collaboration, Administration, and Security. Each section included information on a background of the current situation at NYPA, a description of Office 365 component, a comparison of current environment(s) and the Office 365 component(s) (table), the impact to users (People), process, and technology at NYPA (table), and recommendations. Also included in the study was a Control and Compliance section, Financial Analysis section, Effects on IT Roles section, and Recommendations section.

Manage potential vendors including Develop request for proposal (RFP) bid documents and prepare evaluation of vendor bid responses

Managed Alpha program for Office 365 including training, problem resolution, and deployment.

PITNEY BOWES, (Consulting) Danbury, Connecticut 10/2014 – 3/2015

Project Manager

Lead the planning and implementation of web projects in support of its digital product portfolio into new web applications and services. This included the requirements gathering, scope definition, design, development, testing, execution, and ongoing monitoring of project progress. Facilitated the definition of the project mission statement, goals, key tasks, and resource assignments within a matrix organization. Resolved conflicts within and across projects. Presented oral and written reports defining plans, problems and resolutions, to all levels of management tailoring communication styles as appropriate.

MICROSOFT CORP., (Consulting) Redmond, Washington 3/2011 – 8/2012

Program/Project Manager/Business Analyst

Brought on board as a Microsoft contractor to leverage broad competencies in project management and operational processes to implement strategic planning initiatives that support corporate goals for Cloud technologies.

Program/Project Manager for Engineering Operations for Azure Cloud Computing All Projects were managed

Project Manager assigned to prepare Azure for Federal Audit. Projects included: ISO compliance, updating and moving data centers, developing servicing plans, and geo-redundancy.

oManaged development of new tools for infrastructure management and billing

oWork with offshore development and engineering teams

oCoordinated movement of sever functions between data centers worldwide providing addition hardware and networking infrastructure when necessary

Improved the alerting systems with Nagios.

Managed development of new .Net based tools for infrastructure management and billing.

Work with offshore development and engineering teams

Developed Microsoft SharePoint site for internal team file management, team collaboration, task management, and other items. For External teams the site provided information and updates as necessary. (I created similar sites for all projects I worked on at Microsoft. In addition, I also created SQL databases)

MICROSOFT CORPORATION, Redmond, Washington 1/1996 – 4/2009

Project Manager/Business Analyst/Program/Product Manager

Progressive record of positions and achievements envisioning smart solutions and executing strategies achieving value-building goals across the organization. Held various positions, including Program Manager, Project Manager and Product Manager earning fast-track promotions based on strong performance in process optimization, productivity improvement and quality management.

Key Program Management / Development Accomplishments

Overseen multimillion application development initiatives

Member of Windows Release Management Team / PMO

As Project Manager for Windows Applications that released between releases I released over 100 Applications in 1 year.

Delivered three releases of the Driver Install Frameworks tools. This included the initial specifications, ownership of all technical reviews (Architecture, Security, etc and release management.

Significantly reduced average time required to resolve collaborations and bug fix requests owned by the base team. Exceeded OCA reduction goal by 33%.

Key Project Management/Business Analyst Accomplishments

Restructured operation of the Windows 2000 Rapid Deployment Program (RDP) team, which deployed over 5,000 servers and 50,000 workstations in 90 days. Negotiated and closed more than 100 contracts in 30 days and reduced conference costs from $300K to $150K, while increasing the attendance by 25%. Resolved technical and deployment issues for 225 customers and partners during Windows 2000 Rapid Deployment Program.

Resolved Security Issues including overseeing the development of fixes, testing and release management.

Supervised technical aspects of Windows .NET Server Airlift for 600 technical field personnel.

Managed marketing labs, responsible for planning, budgeting, staff management, software and hardware evaluation and purchases.

Managed major events involving multiple stakeholders in cross functional roles.

Optimized event resources through budget development and review with vendors and management throughout event planning and execution. Offset costs by recruiting partner involvement.

Vendor relationship management

Advance SharePoint sites and SQL databases tailored for each project. All Microsoft Projects are managed using an Agile/Scrum methodology.

Key Technical & Operations Accomplishments

Consolidated marketing files and Web servers to a single server containing over 50 websites and 450 GB of files while also increasing overall availability from 62% to 99.99%.

Directed Arthur Andersen’s ROI study of Windows 2000 Server. Identified deployment and usage scenarios that exploited benefits of Windows 2000 Server.

Designed and developed SQL databases with web interfaces.

IBM CORPORATION, Boca Raton, FL / White Plains, New York 1984 - 1995

Sr. Associate Programmer

Coordinated all event technical support for the base OS/2 product at major trade shows and events.

Managed and provided technical guidance for two independent software vendors who were building the first OS/2 multimedia software products (Columbus-Discovery and Beyond, and Illuminated Books).

Designed the implementation of adding C2 Security to OS/2

Patent awarded #5428730 titled “Multimedia system having software mechanism providing standardized interfaces and controls for the operation of multimedia devices.”

Associate Programmer

Developed and maintained software tool which produced user interface prototypes and coordinated and executed user interface tests and evaluated IBM products to determine compliance.

Research Analyst

Developed sales statistics and projections for various models of IBM hardware as well as the competition.

EDUCATION

Master of Computer Science, Florida Institute of Technology – 1987

Bachelor of Arts, Computer Science, Manhattanville College – 1985

Contact this candidate